First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Russwood provided an excellent service from start to finish. Their team was knowledgeable, friendly, and helpful on the phone, keeping me well informed about lead times and delivery. The delivery proc... Mehr ansehen
Unternehmen hat geantwortet
They are knowledgeable, helpful and supply high quality products. Knowing that cladding or flooring is being supplied by Russwood gives us, as professionals, peace of mind.
Unternehmen hat geantwortet
Quality product delivered promptly and well informed order progress system. Clear instructions provided and wood treatment system does what it says it will . As for how long it lasts time will tell... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Russwood
Vom Unternehmen geschrieben
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Kontaktinformationen
Station Sawmill, PH20 1AR, Newtonmore, Vereinigtes Königreich
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4.9
Hervorragend
292 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service
Great service. Friendly, helpful and informative throughout.
Free local delivery.
31. Mai 2025
Antwort von Russwood
Hi Anja, thank you for leaving us a 5 star review for our online shop. Please don't hesitate to get in touch if we can be of any further help.
Good product and service
Advice and ordering was very straightforward.
Timber cladding and accessories were delivered as agreed.
Good product and good service.
20. März 2025
Antwort von Russwood
Hi Graham, we are delighted to hear you are happy with your timber cladding and fixings. Thank you for taking the time to leave us a 5 star review!
Antwort von Russwood
Hi James, thank you for taking the time to leave us a 5 star review, we are delighted to hear you are happy with our products and service.
Antwort von Russwood
Hi Alex, thank you for leaving us a great review. Please don't hesitate to get in touch if we can be of any further help.
Antwort von Russwood
Hi James, thank you for leaving us a brilliant review. Please don't hesitate to get in touch if we can be of any further assistance.
Antwort von Russwood
Hi, thank you for leaving us a 5 star review after your positive experience.
Great service and product
The products are high quality. The packaging of the order was superb one of the best we have seen (we ordered Abodo Vulcan Flatsawn cladding) and a thoughtful touch of adding a tub of oil for touchups was really appreciated, the delivery driver was very helpful as well. The whole process from visiting the showroom to delivery was excellent.
24. März 2025
Bewertung ohne vorherige Einladung
Antwort von Russwood
Hi Viki, thank you for taking the time to leave us a fantastic review. We are delighted to hear you are happy with the service you received from our team, and the quality of our products. Please don't hesitate to get in touch is anything else we can help with.
Antwort von Russwood
Hi Megan, thank you for leaving us a 5 star review after your positive experience with our online shop.
Fast,efficient great product- what more…
Fast,efficient great product- what more do you need?
13. Januar 2025
Antwort von Russwood
Hi, thank you for leaving us a brilliant review. Please don't hesitate to get in touch if we can be of any further assistance.
European larch - perfect
Efficient ordering and delivery. A replacement for an original 19th C hayloft pitch pine floor. Laid very easily. Very happy - space looks beautiful ready for 2025 events and workshops as well as my basketry studio.
15. Dezember 2024
Antwort von Russwood
Hi, thank you for taking the time to leave us a review. We are delighted to hear you are happy with your European Mountain Larch flooring in your event space. Please don't hesitate to get in touch if we can help with anything else.
We've used Russwood before
We've used Russwood before. As always, they were very helpful and the goods were as described. We're currently waiting while the flooring acclimatises before laying it.
18. Dezember 2024
Antwort von Russwood
Hi Frank, thank you for leaving us a review, and for your repeated custom over the last few years. We look forward to continuing to work together on future projects.
Always a great experience from Russwood…
Always a great experience from Russwood with a quality product and helpful and professional customer service.
17. Dezember 2024
Antwort von Russwood
Hi Drew, thank you for leaving us a great review. We look forward to working together on future projects.
Great service
29. Oktober 2024
Antwort von Russwood
Hi Margaret, thank you for taking the time to leave us a review!
Antwort von Russwood
Hi Gary, thank you for taking the time to leave us a review. We look forward to working with you again!
Quality product that looks best when professionally laid
We have just laid our floor and it looks superb - time will tell on how it wears and what it’s like to live with. The 19cm natural oak engineered boards treated with osmo oil are just what we were looking for. It’s not a cheap option but we really like the overall look and end result. I would recommend them - and we benefited from a skilled joiner who laid the boards. Delivery was roughly on time and there are no concerns to note.
30. September 2024
Antwort von Russwood
Hi Robin, Thank you for your kind review! We’re delighted you’re pleased with the look and quality of your floor, and we’re glad delivery went smoothly. Thanks again for choosing us!
5 star customer service
5 star customer service! We are an Architect company in West Sussex and Taylor was brilliant running through their current stock with us, going the extra mile to help out! Fab service.
28. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Russwood
Hi Holly, thank you for leaving us a 5 star review. I will pass your lovely comments on to Taylor. Please don't hesitate to get in touch if there is anything else we can help with.
Great service and product
Pleasure to deal with from start to finish. We ordered a modest amount of Larch cladding but nothing was too much trouble for our contact Craig Campbell.
Product was delivered on time and is of excellent quality!
4. Oktober 2024
Antwort von Russwood
Hi Scott, thank you for taking time to leave us a review, and for your kind words about Craig. We will be sure to pass the message on to him. Please don't hesitate to get in touch if there is anything else we can help with!
Very helpful with our decking project
Very helpful advice on our decking project, prompt responses to queries, useful display of products to look at, good communication on delivery.
12. August 2024
Antwort von Russwood
Hi, thank you for taking the time to leave us a great review! Please don't hesitate to get in touch if there is anything further we can help with.
Delivery arrived safe and sound and…
Delivery arrived safe and sound and well packed. All the cleaning products I need to keep my floor looking beautiful
17. September 2024
Antwort von Russwood
Hi Jayne, thank you for leaving us a great review. Happy cleaning!
Beautifully engineered products
As self builders we want our house to be the best it can be, but also uncomplicated to build. Russwood products do come at a price but are the very best you can buy. Everything works, slots together, glues down, exactly as engineered, this saves soooo much time than working with poorer grade products, wastage is minimal and it looks incredible! It's a no brainer!
1. September 2024
Antwort von Russwood
Hi Anthony, thank you for leaving us an excellent review. We are delighted to hear you are impressed with the quality of our products and service. Please don't hesitate to get in touch if there is anything more we can do to help.
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