Despite a few issues with the ear buds the customer service from Peter was excellent. Very prompt coming back and sorting any issue firstly giving advice to solve a problem before sending replacement... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Despite a few issues with the ear buds the customer service from Peter was excellent. Very prompt coming back and sorting any issue firstly giving advice to solve a problem before sending replacement... Mehr ansehen
Unternehmen hat geantwortet
I mistakenly ordered the wrong runbods and wrote to complain (before I knew of my mistake). The agent kindly educated me on the different features of the products and as a good will gesture offered an... Mehr ansehen
Unternehmen hat geantwortet
Bought a pair of Runbuds but they were dropping connection so I emailed customer service. Got a reply in less than half an hour, with things to try. I went through the suggested steps but they still h... Mehr ansehen
Unternehmen hat geantwortet
Excellent clarity easy to use choice of soft rubber ear bud size is a bonus. These buds are unobtrusive even when wearing glasses they don't move or fall out even on cross country trails with my dog.... Mehr ansehen
Unternehmen hat geantwortet
RunBuds make wireless earphones, specifically for running!
Unit 24 Highcroft Industrial Estate, Enterprise Road, , PO8 0BT, Horndean, Vereinigtes Königreich
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I love them! Small-eared friends!
I love my little run buds. As someone with tiny ears I was anxious about spending money on something I couldn't potentially return.
These little things pack a punch and fit perfectly! I've trained twice in them and it's so nice to not have to keep pushing them in my ears to get a decent sound.

Antwort von Runbuds
These are the best ear buds I’ve ever purchased. I’ve gone through a few different brands and there has always been some sort of fault, from falling out my ears, not charging, low battery life etc.
Not only are Runbuds very reasonably priced, they tick all the boxes and are very comfortable.

Antwort von Runbuds
Great customer service, and fast delivery! I would highly recommend this company.
I've always had issues getting earphones that fit as my ears are so small they fall out. The first set I ordered didn't fit so they recommended I try the runbud minis which were actually £10 cheaper. They were sent out to me straight away and they are a perfect fit and great sound quality. Thank you for sorting the issue out so efficiently.

Antwort von Runbuds
This is my second pair of Runbuds having my 1st pair for 2 years and then loosing them, I didn’t hesitate to buy again. These never lose their performance and battery life.
Amazing fit for serious runners.
Customer service is also second to none, they can’t be any more responsive or helpful.
Honestly don’t think for the price there is a better set of running headphones on the market…You won’t be disappointed!

Antwort von Runbuds
I’ve had better quality Bluetooth from items I received in a Christmas cracker

Antwort von Runbuds
I ordered a pair of RunBuds, but unfortunately, they didn’t quite work for me — possibly because I chose the wrong model. I think I got the bass-heavy version that's more suited for running and workouts, and I found them a bit uncomfortable to use indoors.
However, what truly impressed me was the outstanding customer service. I reached out to let them know the earbuds weren’t a good fit for me, and they immediately offered a free return, sent me a prepaid label, and — to my surprise — refunded me as soon as I shipped the RunBuds back, even before they had arrived at their warehouse.
The honesty and integrity of this team are absolutely remarkable. I genuinely appreciate how smooth and respectful the whole process was. I might try a different RunBuds model in the future. Thank you!

Antwort von Runbuds
If you're a Garmin watch user and are looking for a decent pair of headphones that doesn't break the bank and actually works without constantly cutting out then stop looking! Headphones work great decent sound quality and fast delivery.

Antwort von Runbuds
Super quick free delivery, great sound quality for a mid-range product. Feel light on the ears. One charge lasts ages too with daily use.

Antwort von Runbuds
These are really good quality and come with a couple of extra end pieces as well
They sound great for dance music with heavy bass sounds 😁👍

Antwort von Runbuds
Excellent clarity easy to use choice of soft rubber ear bud size is a bonus. These buds are unobtrusive even when wearing glasses they don't move or fall out even on cross country trails with my dog. Being waterproof means I'm not bothered about the weather. The case acts as a charging dock and the battery lasts for ages I'm well pleased. Note though. These block out nearly all surround sounds which for me is great but some road races are clamping down in favour of the more expensive bone conductor type

Antwort von Runbuds
Love love love these run buds. Easy to connect, easy to pause and start again and they don’t fall out when running as they have the loop around. These are well worth the money in comparison to more expensive others which are on the market.

Antwort von Runbuds
RunBuds™ Pro Earphones - this is the second pair of RunBuds™ i've purchased (previous were still good but wanted something with more Bass), been wearing them since Feb 25 and have to say, the Pro Earphones are a higher level and perfect for my running. I run three times per week and the battery seems to last forever - I rarely charge them, maybe every 2-3weeks. Very comfortable, great sound and highly recommend !

Antwort von Runbuds
Brilliant quality and sounds. Been using for 3+years, wouldn’t consider changing, they do all it says on the can.

Antwort von Runbuds
Having been a loyal customer through numerous purchases, I can confidently say these products never disappoint. However, it's their unbelievably outstanding customer service that makes this company truly exceptional and keeps me coming back!

Antwort von Runbuds
Great customer service, super quick response time and friendly people (Marie!). I wouldn't hesitate to buy form Runbuds again.

Antwort von Runbuds
I had great customer service from Mel. She was friendly, attentive, quick to respond and able to deal with my request perfectly. A great company to deal with and these earphones are the best by a long way in a very competitive market.

Antwort von Runbuds
A 5 star experience. I had a great experience. I first bought the normal run buds, then just by answering an email from them I mentioned something not too happy with, which resulted in an amazing response wherein it was swapped for the mini version more suitable for me. This process was quick and easy, then I queried how to increase the bass and was advised what to do.
Grace has provided me with best in class service by going the extra mile to make a customer happy.
Well done Grace and thankyou so much.

Antwort von Runbuds
Good price and a great product but what I am more impressed with is the customer service. We did not follow instructions and thought the product was faulty so I contacted the company and was delighted to be talked through what needed to be done. It was an error on our part and the service was patient, accurate and kind.

Antwort von Runbuds
When I finally read through the instructions and information, it was a relatively easy process to get the Runbuds paired and working. Once up and running (forgive the pun!) the quality was exceptional and it is a real pleasure to use the Runbuds. - Only problem is deciding whether to listen to music or my running partners 🤔- have to go running with more boring people 🤣

Antwort von Runbuds
Had my run bud minis for over a year and they have been excellent. I rent contacted them as I had lost my charging cable and got an immediate and helpful response that meant I didn’t need to buy a replacement. Great customer service and a great product

Antwort von Runbuds
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