I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Mehr ansehen
Unternehmen hat geantwortet
Thank you Olivia for sorting out my litter registration - you were ace!!!!! What transpired to be an error I had made and could have been a major problem, you were so helpful in getting it sorted out... Mehr ansehen
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The cost of registering a puppy is extortionate. Moreover the waiting time to have your registration completed and have the documents posted to you is unacceptable. This has been going on for years. I... Mehr ansehen
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Gloria made a nerve racking experience a total breeze for me, in helping me change my dogs ownership to add my sister as a joint owner. Very much appreciated. Kind regards. Mr Simon Ambler.
Unternehmen hat geantwortet
It’s dogs who bring joy, enrich our days, and ultimately rule our lives. They are the ones that we would do anything for. From everyday health to lifelong protection, from wagging tails to winning rosettes, the Royal Kennel Club is here to honour dogs with the care, distinction and happiness they deserve. Today, and for generations to come, we are: At their service
Gatehouse Way, HP20 1RY, Aylesbury, Vereinigtes Königreich
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We have recently purchased a KC registered puppy - and of course the breeder had to transfer ownership into our name . We rang the KC for a 5 generation certificate - Gloria talked the process thoroughly to us - and was absolutely superb . The amount of information the KC hold is frankly amusing

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Very Helpful and helped me get the puppy pack downloaded

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Pleasant and helpful guidance navigating website and resolving my enquiry.

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Marie was extremely helpful, thank you!

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Liv was super helpful and knowledgeable, I had several queries that were sorted out within the same call, super happy thank you 😊

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can do helpful attitude, massive improvement over the last few years, night and day.

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Amanda was most helpful and patient. I’ve been breeding and showing/ trials for 50 years. I am using the KC puppy pack for the first time and had problems with it not printing. Amanda was able to complete the form for me and emailed it as a pdf which I have now printed. Sorry my generation is not as savy as the youngsters. Probably my best experience with KC staff. Well done Amanda. Many thanks.

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I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience

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Gloria was most helpful I felt she want out if her way this morning

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Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏

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Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!

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I spoke with Loren about ordering 5 generation pedigrees because I could not do it online due to a problem. Loren was very helpful & took my order & dealt with it immediately. I also received confirmation emails. I was very pleased with her service. Thank you Loren.

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The phone was answered quickly. Loren listened carefully to my query and in only a few minutes referred to the correct department and came back with an answer for me. A very courteous and efficient customer service. Keep up the brilliant work

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One of my pedigree certs did not arrive. I waited the appropriate length of time then phoned & spoke to Marie. She was very helpful & arranged for a new cert to be sent out. It has arrived today, so I'm happy now. I'm not sure how an A3 item can go missing in the post though.....

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Thanks to Gloria we could organise a three generation pedigree as the Web site was daunting to embark on!
Kind, patient helpful, understanding and very helpful service.
Thankyou Gloria 🙏

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Tyler was friendly, approachable & could not have been more helpful.
Issue immediately sorted.
Thank you.

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Had a problem with the website and lost all my work the night before the woman I contacted to be honest wasn't much help but the reason I gave 5 stars to the review was this morning I got an Earth's Angel called Marie who sorted the problem out giving Me the help and support I needed as tech is not one of My strong points but this young lady sorted out the problem in the way public expect and done a 5 * job in doing so. So thanks Marie and 5 * from Me to you ❤️

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I have spoken with Loren several times and she is fantastic. She is always really helpful, polite and knowledgeable.

Antwort von Royal Kennel Club
I contacted Loren today to discuss my new litter registration. I had made some errors completing the online form and she got the issues sorted out and puppy registration authorised for me.
Loren was very efficient, understanding and very kind to speak to. Thank you Loren.

Antwort von Royal Kennel Club
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