I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Mehr ansehen
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I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Mehr ansehen
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Thank you Olivia for sorting out my litter registration - you were ace!!!!! What transpired to be an error I had made and could have been a major problem, you were so helpful in getting it sorted out... Mehr ansehen
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The cost of registering a puppy is extortionate. Moreover the waiting time to have your registration completed and have the documents posted to you is unacceptable. This has been going on for years. I... Mehr ansehen
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Gloria made a nerve racking experience a total breeze for me, in helping me change my dogs ownership to add my sister as a joint owner. Very much appreciated. Kind regards. Mr Simon Ambler.
Unternehmen hat geantwortet
It’s dogs who bring joy, enrich our days, and ultimately rule our lives. They are the ones that we would do anything for. From everyday health to lifelong protection, from wagging tails to winning rosettes, the Royal Kennel Club is here to honour dogs with the care, distinction and happiness they deserve. Today, and for generations to come, we are: At their service
Gatehouse Way, HP20 1RY, Aylesbury, Vereinigtes Königreich
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Assistant very helpful and dealt with my problem speedily. Very pleasant lady -lovely

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Litter Registration had taken over a week to be even looked at,but,the young lady I spoke to checked it while I was on the phone,pushed it thru',so that I could put an advert on.Disappointed with all these extra costs for posting hard copies out with the price of the registrationd ATM

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Excellent help from Liv when calling about a certificate order, Thank you :)

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Gloria was extremely helpful throughout our call, explaining everything and more. Very much appreciated.

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Lovely lady talking me through my queries. Very professional and knowledgeable, well done Gloria

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Marie was helpful, knowledgeable, answered my questions and is an asset to the RKC!

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Marie was polite, professional and highly efficient. She took ownership of our issues and delivered a highly satisfactory resolution in a timely manner.

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Loren was extremely helpful, patient and kind she got my problems sorted and gave some helpful advice too.

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We had issues with your system when registering our litter.
We called in and fortunately spoke to Gloria who was extremly helpful and patient. She was able to correct the error and process our payment.
Thank you Gloria - we wish all agents were as helpful!

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Very, very helpful, so polite and friendly, new exactly what to do.

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Gloria was a great help in assisting us with our Kennel Name application issues. She worked with me on the telephone until our problems were resolved. First class service from this lady!

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Marie was super helpful in trying to sort my query.
It was great to chat with a fellow Bristolian.
Update: By the time I got home my query was sorted. Thank you so much Marie 😊

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I felt Gloria was a very helpful member off staff and explained things well,

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The lady was very nice and explain me a lot of things

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Why, in spite of closing the brilliant KCAB scheme so that it's now incredibly difficult for buyers to source responsible breeders, and putting up the cost of registration to an astronomical £26 per puppy plus an extra fee for sending paper copies of the registrations, do the KC still take so long to send the documents? I've just received a dismissive email saying that they are inundated with work so we have to be patient with their delays in completing the registrations. I'm so fed up with the KC. Why don't they just get enough staff to deal with big registration demand. If they had any competition, they would have to improve things fast; but they haven't, so they don't.

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GLORIA Was fantastic and very helpful with my issue.. thankyou so much

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Spoke with Gloria today and she was very kind incredibly helpful I have had many bad experiences with KC and today was the very first one Iv had with someone who was helpful, kind and so knowledgeable. I will always be asking to speak to her in the future and today’s experience has given me a slight glimmer of hope about KC again

Antwort von Royal Kennel Club
Olivia and Natalie couldn't do enough to help me when registering a litter.
I last used the (R)KC 9 years ago. They were elitist, rude and unhelpful.
What a change now!
Absolutely fantastic service

Antwort von Royal Kennel Club
Gloria was excellent - dealing with my concerns very smoothly, thoughtfully and effectively.

Antwort von Royal Kennel Club
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