Clearing fallen trees over footpath and chain gets dull - no problem the spares are in the toolbox. Ooops - they are used!!. Ordered 3-replacements on-line late Monday night, arrived in post Wednesda... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am really disappointed this time with the service i have received. I have always been happy with their products but ordered a chainsaw bar last week and got an email to say that it’s been dispatche... Mehr ansehen
You responded promptly to an emailed query that I sent and reassured me that a particular item was suitable for my needs, as indeed it transpired to be when it arrived, again with no delay. Many than... Mehr ansehen
We've used Rotatech a couple of times now to get our woodchipper blades sharpened. Each time they have been fast and efficient at getting the blades back to us. The blades have come back extremely s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are one of the leading suppliers and manufacturers of chainsaw accessories, parts, chipper blades, stump grinding teeth and stump grinder accessories within the UK.
Kontaktinformationen
Unit 4, Neepsend Industrial Estate, S3 8AG, Sheffield, Vereinigtes Königreich
- 0114 308 6995
- sales@rotatechproducts.com
- rotatechproducts.com
Bittet Kunden um Bewertungen
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Great delivery and great quality…
Great delivery and great quality products will be using on all my chainsaws in the future
Great Service sharpening my chipper…
Great Service sharpening my chipper blades used this company for many years very quick turn around blades look like new.
This is the first time I have ordered…
This is the first time I have ordered with this company.The chain I ordered was very well priced and the service on delivery was excellent.Will certainly order again in the future.Thank you.
Fair pricing and quick delivery
Fair pricing and quick delivery. And they don’t use Evri to post so that would deserve an extra star.
I have used your products for several…
I have used your products for several years, and I appreciate their quality. The reliability of your service is also part of your appeal - orders are processewd quickly and swiftly delivered.
Part order still not delivered
Great company
Great company
first company I go to for bits
Quick delivery service
Highly recommended
100%
Absolutely fantastic customer services…
Absolutely fantastic customer services and delivery couldn’t ask anything else give these people 10 stars and more
Easy to use website
Easy to use website
Extremely prompt next day service
Tracking of package helpful
Overpriced postage
Awful company , looked for a chain for a saw online , wasn’t on there so called them , they said they have it but want £5.00 if I order over the phone or online cheaper , they messed up by not putting online then wanted me to pay through the nose .
Robbers
A Micro Business Holding Itself Out as Being Larger: Avoid
I've bought chainsaw blades and oil from Rotatech without issue.
I then decided to buy a woodchipper. That's when I found out that Rotatech consists of only three people, of whom only one seems to work each day.
The woodchipper isn't by Rotatech at all. It's Rato by Chongqing Rato Technology Co. Ltd. It's jointly branded Rato and Rotatech.
The chipper won't start. The manual is useless; it's just the usual Chinese nonsense.
I can't even find a battery on the chipper, and a virtually meaningless diagram in the so-called manual suggests an external battery, which isnt stated or shown on the Rotatech website. There's no apparent battery connection on the chipper.
The chipper is badly designed. It took some ingenuity to put oil in.
The Rotatech website states the maximum diameter of wood the machine is designed to take to be both 100mm and 80mm. The Chongqing manual states 150mm. I sent an email to Rotatech seeking clarification. No response.
I called several times and eventually spoke to the only man at Rotatech today, who hadn't a clue about the operation of the woodchipper and said I'd need to speak to the fellow I emailed earlier today who hadn't answered.
I'm very disappointed. I feel I've been hoodwinked.
I'll see what Rotatech has to say but I think a problem lays on the horizon for them.
This is just a micro company that imports Chinese products available to other companies and lazily rebrands them as Rotatech.
Regardless of how this machine ultimately performs, if I keep it, I won't be using Rotatech again; it hasn't the size or capacity to provide any customer service.
I'd avoid it if I were you.
UPDATE
I got the woodchipper running and almost immediately smoke started billowing from either the clutch or drive belt, or both. I don't know which without removing the cover.
I'm awaiting a call from Rotatech. I'm beyond annoyed.
Great speedy service
Good gear ⚙️ and reliable delivery.
Chainsaw parts
Quick delivery, easy to navigate website, ordered a replacement chainsaw chain ( old Lidl electric chainsaw )
The replacement was perfect and cuts well
REVIEW
Usual good service. Writing a review takes longer than ordering a new bar and chain!
all good thank you
Very quick from order to receipt of…
Very quick from order to receipt of goods. However I had an issue with payment and am still waiting for a reply to email which is not so quick.
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