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Rosec Jewels Bewertungen 206

TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Rosec communicated with me from start to end very clearly. I had ordered a lab- created sapphire ring to propose to my girlfriend, and they sent a ring sizer before delivery to avoid any resizing issu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Emerald earrings were purchased as a gift. Although they are pretty, they aren’t worth the price charged. The stones are not a deep emerald and are quite light colored. I feel that they are very ove... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The emerald floral petal set delivered was pretty much exactly as depicted on line, with delivery date as forecasted. It is a beautiful set, with good materials and well crafted.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Can’t thank you enough for my gorgeous black diamond solitaire and free matching earrings! The box was so lovingly packaged and decorated, wrapped in a thin fabric and wax seal. It made receiving it b... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schmuckhersteller
  2. Schmuckdesigner
  3. Schmuckexporteur
  4. Juweliergeschäft

Über Rosec Jewels

Vom Unternehmen geschrieben

💎 About Rosec Jewels

Rosec Jewels is an independent fine jewelry brand dedicated to crafting timeless pieces that reflect your unique personality and love story. Each piece is made with precision, passion, and a promise of perfection.

✨ Our Jewelry Collection

Explore a world of brilliance with our wide range of jewelry:

🌿 Our Gemstone Excellence

  • Lab-Grown Diamonds — EF-VS and HI-SI grades for exceptional sparkle and ethical luxury.
  • Moissanite Jewelry — D-VS1 brilliance that rivals natural diamonds in fire and beauty.
  • Precious & Semi-Precious Gemstones — AAA to AAAA quality stones known for color and clarity.

💖 Why Customers Trust Us

  • ⭐ 85%+ Positive Reviews & Exceptional Craftsmanship
  • 📜 Certified Gemstones & Hallmarked Gold/Silver Purity
  • ↩️ 30-Day Easy Return Policy
  • ✈️ Free & Secure Express Shipping Worldwide

At Rosec Jewels, we believe jewelry is more than adornment — it’s a celebration of who you are. Discover the sparkle that speaks to your soul.

Free Studs + 11% OFF

Enjoy Free Gifts & Big Savings This Season!

🎁Mother's Day Sale Live

Make this season shine with gifts and savings from Rosec Jewels!

  • 💎 Free Moissanite Studs with your first purchase.
  • ✨ Seasonal Discounts:
    11% OFF Sitewide

    Shop Now |

    *Automatic discounts apply at checkout where eligible. Free studs on first purchase only.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

206 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

I am totally disgusted

I am totally disgusted with this company, I ordered what I thought was a 10kt white gold earring with moissanite stones - I happened to take it to my Jewellers and had it scanned with an RF MACHINE, it turns out the earring is actually 8.89 carat! - for the money I paid for this item its so not worth it (not even 9ct Gold), it's being returned for a refund. I advise you if you have had jewellery from these people to get it professionally checked (scanned) as all the jewellery they have made comes out of India even though they are an American Company. I paid a lot of money for an item that I thought was 10kt white Gold - only to be misled by yet another internet company that can't be trusted

15. November 2023
Bewertung ohne vorherige Einladung
Rosec Jewels-Logo

Antwort von Rosec Jewels

Dear Chris Smith,

We are deeply concerned to hear about your dissatisfaction with your recent purchase. At Rosec Jewels, we take pride in the quality and authenticity of our jewelry, and we assure you that all our pieces are hallmarked and meet the highest standards.

We would like to address your concerns and investigate this matter further. Could you please provide us with your order ID or any proof of purchase? Additionally, if you could share the details or results of the RF machine scan from your jeweler, it would help us understand the issue better and take appropriate action.

We strive for complete customer satisfaction and are committed to resolving this matter to your satisfaction. Please reach out to our customer service team at info@rosecjewels.com or +1 378 479 0290, and we will be more than happy to assist you with the return and refund process.

Thank you for bringing this to our attention. We look forward to resolving this issue promptly.

Best regards,
The Rosec Jewels Team

Bewertet mit 3 von 5 Sternen

Not entirely confident.

Can’t fault the communication from this company from ordering to delivery. However, despite this I’m left feeling a little uneasy about the quality of the product. Despite ordering on a UK site, all the communications were from the US & the ring actually arrived from India in a homemade tin box & wrapped in muslin, sealed with candle wax! One of the prongs securing the stone is already catching as if it is not properly secured or long enough.
Having revisited the website, the cost of the ring I purchased has practically doubled in a month, so maybe I got a bargain but then again maybe not?!

25. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product and service

I can only say that the service e and product is exceptional. I had an issue with UPS and had to sign for deliverybwhich was an issue as no one in to take receipt. The service team were responsive and helpful. Contacted UPS and items were delivered next working day to a pick up point. The product was wonderful and the documentation provided was a bonus. Well recommended for both product and service.

18. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Rosec has been such a good company

Rosec has been such a good company. There was a mistake on shipping and they worked with me to get this package to me. The rings were gorgeous and not only did they deliver such beautiful rings they also gave me an extra surprise. Earrings that are absolutely gorgeous. 100% this company has me as a loyal customer. Take a look at what they offer, and find something you like. They work with you which is rare in a company. Take a look they won’t disappoint. ☺️☺️

15. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful

Great customer service, they keep you posted through WhatsApp.
Certification of authenticity iS provided once you receive your purchase. These studs earrings have exceeded my expectations.
Love them.

13. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

BEAUTIFUL RING EXCELLENT SERVICE

My son ordered a moonstone ring for his girlfriend. There was a slight delay due to availability of the stone. It came yesterday and it was worth the wait. It is BEAUTIFUL! Wonderful craftsmanship and great customer service. I will definitely order from Rosec Jewels again.

13. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

You're rolling the dice with this one

We ordered the ring my wife has wanted for a long time - a black diamond. I'm always nervous about ordering online, but there were enough good reviews to warrant trying it. The ring arrive and was beautiful. It was exactly what she had wanted. However, less than a year later, the stone came loose. I contacted them and they told me it couldn't be returned but I could take it to a local jeweler to get it fixed and they would reimburse me $50. I took it to the jeweler, and they said it was going to be $449 to get it repaired because the prongs were not made long enough. Upon informing them of this, they changed their story and said they couldn't help at all. Unless you have a high tolerance for risk or are willing to lose $1000, I'd avoid buying from them.

2. August 2023
Bewertung ohne vorherige Einladung
Rosec Jewels-Logo

Antwort von Rosec Jewels

Dear Andrew,

Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with your black diamond ring and for any frustration this has caused.

We understand how disappointing it must have been to receive conflicting information about the repair and the associated costs. We strive to provide clear and consistent communication, and it’s clear we fell short in this instance. We are currently reviewing our policies to ensure that situations like this are handled more effectively in the future.

Thank you for bringing this to our attention, and we appreciate your patience and understanding.

Best regards,
The Rosec Jewels Team

Bewertet mit 1 von 5 Sternen

Scam

Scam. False advertising. Don’t fall for it.

9. Juli 2023
Bewertung ohne vorherige Einladung
Rosec Jewels-Logo

Antwort von Rosec Jewels

We're concerned to hear about your experience and take such feedback very seriously. At Rosec Jewels, we strive to maintain transparency and integrity in all our advertising and product descriptions.

We would appreciate it if you could provide more specific details about your concerns. Understanding the exact issues will help us investigate further and ensure that any misunderstandings or problems are addressed promptly.

Bewertet mit 5 von 5 Sternen

Hands down the best experience buying…

Hands down the best experience buying custom made jewelry!! Harshita always answers questions quickly and is so nice to deal with! Their jewelry is absolutely gorgeous!! I have bought so many pieces from Rosec and I’ve never ever been disappointed!! You explain what you want and they send you an image to confirm. I’ll never buy from another shop

2. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

GREAT CUSTOMER SERVICE, BEAUTIFUL RING!

I couldn't agree more with the reviews about communication with Rosec being a pleasure. They were transparent about the entire process. The ring I got from them is a blue topaz in a vintage setting. It is beautiful. Thank you to Rosec Jewels. :)

5. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 stars

Great experience! Incredibly fast shipping and great customer service. I’ll definitely be ordering again.

21. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a great company

What a great company! From the moment, I purchased jewelry from them they were great about keeping me informed and up-to-date on the process. I would definitely recommend and will be purchasing from them again.

19. Mai 2023
Bewertung ohne vorherige Einladung

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