Anna at RoreLady was wonderful in addressing my sizing concerns and she was so helpful in helping me get the right size! I have absolutely loved the quality of all my RoreLady dresses. They have a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Anna at RoreLady was wonderful in addressing my sizing concerns and she was so helpful in helping me get the right size! I have absolutely loved the quality of all my RoreLady dresses. They have a... Mehr ansehen
Unternehmen hat geantwortet
Great customer service. I ordered a blouse which was extremely small (it was marked a US Large but is in reality more of a US Small - as corroborated by my friend who is a size 2-4). I emailed about... Mehr ansehen
Unternehmen hat geantwortet
Horrible return policy. To return your clothes you have to contact a customer service address (that can not be contacted by mobile phone for some reason). I asked for the return adress and the custome... Mehr ansehen
Unternehmen hat geantwortet
ordering was easy however when delivery, I did not like the item and contacted customer service to return or exchange the item. They got to me back once asking for measurements, However after that no... Mehr ansehen
Unternehmen hat geantwortet
Make Feminine Delicate Every Day.Rorelady was born out of the belief. Our customers are Romantic,Flirty,Feminine and Retro lovers with a full social schedule and an outfit for every occasion.At the same time they are also environmentalists.
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I never received my order and when I contacted support on 3 separate occasions I didn’t even receive a response either.
I need to return a dress and the form is not available to fill out. 😞
I absolutely Love my purchase and it came beautifully Packed.
Las prendas tienen mucha calidad. Son diseños muy bonitos. La relación calidad precio es inmejorable.
I love this set. The quality is very good. The shipment was very fast.
I love this dress. Good quality, fits perfect . I got so many compliments on this dress.
I like the dress very much, it has a food quality and fits well, true to the size. I just did not liek that is written color white but it is not realy white it is an ivory. Anyway it is a lovely dress with a retro style.

Antwort von Rorelady
ordering was easy however when delivery, I did not like the item and contacted customer service to return or exchange the item. They got to me back once asking for measurements, However after that no more responses. Even after a follow up. It’s been a few weeks already.

Antwort von Rorelady
Spedizione rapida e articolo conforme alla descrizione. Abito molto carino

Antwort von Rorelady
the delivery took ages and the quality is not worth that price
I had a great experience with the seller she went above and beyond to help me with the exchange offering me a new item for free
The quality of the dresses are absolutely amazing the dress is fabric is so nice and sturdy absolutely good
This will for sure be one of my new favorite stores

Antwort von Rorelady
You can't return clothes. In case they don't fit you can only do this in exchange to a voucher and then you have to send them to a warehouse in China at your own costs. Not a very great business model.

Antwort von Rorelady
I placed an order for 3 items and chose my size based off the size guide. Note, every dress has a different size guide. All 3 dresses were too small for me. I emailed customer service and they told me instead of shipping it back to their warehouse in China, I could keep the dresses and get a partial refund. They also said I should have emailed them first my measurements before placing an order. They ended up shipping me out the new size dress. Unfortunately, 2 of the 3 dresses were sold out. Their size guide is off and generally run small, so not sure if emailing them my measurements would have helped.

Antwort von Rorelady
I ordered a skirt (quite nice) and a dress (expensive AND hideous). When they eventually arrived, there was no receipt in the bag - it was simply the two items and a business card with a customer service email address. I am happy with the skirt and would have bought more now knowing my size, and left a good review on that basis, except I emailed the customer service to ask how to return the £51 dress since no receipt was provided, and they ignored me. I emailed again on the support email address, and they ignored me again. Both emails were definitely spelled correctly etc. I can only assume it's because I was making it clear that I wanted to return an item that they ignored me. Having checked their website returns page, the small print shows they don't do refunds (which they didn't even have the courtesy to reply to my email to say so). The dress itself is made of a much cheaper fabric than it looks in the website photograph, and the neckline is not stitched, but held together by a popper which means that unless you have the exact right size bust for the dress, it gapes between the popper and the waistline, which looks awful. I still have the dress in a bag and it was a giant waste of money and a wholly stressful, irritating experience.

Antwort von Rorelady
Horrible return policy. To return your clothes you have to contact a customer service address (that can not be contacted by mobile phone for some reason). I asked for the return adress and the customer service didn't answer that but asked for my waist, hip size to solve the problem. That was very unprofessional. Still waiting for the return address since it is not stated on the website. Also you don't get your money back but a voucher. Will never order there again.

Antwort von Rorelady
The worst experience ever! still waiting my money back since i've clearly discover the quality wasn't good

Antwort von Rorelady
The clothes were not as pictured or as described. They were made of very cheap material. They appear to be cheap knock-offs. I've contacted them for a return and refund and I have not received a response.

Antwort von Rorelady
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