Roomia Self Storage  Bewertungen 1’307

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve been with Roomia for almost 3 years now and everything from signing up, moving stuff in (and out) to vacating was such a smooth process. It has been great to access everything via my phone a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Communication was great and support was there for every step of the way. Appreciated the additional services such as the van hire, trolley and lift. Great experience as a self storage first timer. Kri... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve never dealt with a storage company before however I will never deal with anyone else. Roomia was fantastic from the moment I started working with them. They were thorough, helpful and informative... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Mietlagerräume
  2. Auto-Lagerhalle
  3. Umzugsbedarf
  4. Fachhandel für Verpackungsmaterial
  5. Wohnmobil-Unterstellplatz
  6. Lagerraum

Über Roomia Self Storage

Vom Unternehmen geschrieben

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Vom Unternehmen geschrieben

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Kontaktinformationen


4.9

Hervorragend

TrustScore 5 von 5

1307 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Good facilities

Good facilities
Issue around how long it took to register with some hiccups occurring. Eventually all ok.

11. April 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thank you for your feedback. We’re glad everything was sorted in the end, and we appreciate your patience during the sign up process. As part of a recent system transition, there were a few initial hiccups, and we’re continuing to refine the experience to make storing with Roomia as seamless as possible.

Bewertet mit 1 von 5 Sternen

Self Storage or boarding house?

When your company pays for a storage facility, and you turn up and see people living in a few of the units, then my confidence in security and personal safety becomes an issue. Reported to some manager "josh" it was like talking to a deer in headlights. Weird response. I can't send my wife or my PA on her own anymore.

18. März 2026
Bewertung ohne vorherige Einladung
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Hi Albert,
Thank you for your review. We note this is a concern you’ve raised across multiple channels over the past few weeks, and we have responded to you directly on each occasion.

To be clear, we do not support or permit anyone living in storage units. This is a breach of our lease agreement and, where identified, is addressed immediately, including termination of access.

We also recognise the broader context, that people may be experiencing difficult circumstances, and situations like this are handled carefully and respectfully, including with regard to privacy.

In relation to your interaction with Josh, we’re sorry you felt the response was not what you expected. Josh is a valued team member who is consistently recognised in customer feedback, and in this instance would have been managing a sensitive situation appropriately.

We understand your concerns around safety and confidence, and we apologise for the way this has made you feel. Please be assured that security and the wellbeing of our customers is a priority across all our facilities.

As this matter has been addressed across a number of channels, we won’t repeat the detail here. If there’s a specific outcome you’re seeking, please let us know directly and we’ll do our best to assist.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. Peter at Chirnside Park facility was very helpful and great to deal with.

10. April 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thanks so much for your review. We’re really glad Peter made your experience at Roomia Chirnside Park easy and enjoyable.

We appreciate you choosing Roomia.

Bewertet mit 5 von 5 Sternen

Friendly effective service 10/10 clean…

Friendly effective service 10/10 clean and tidy organisation highly recommended

13. April 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thanks for the great feedback. We’re so pleased you found the service friendly and efficient, and that the facility was clean and well maintained.

We really appreciate the recommendation and are always here to help with your storage needs.

Bewertet mit 5 von 5 Sternen

Very happy with Roomia Butler

Very happy with Roomia Butler. Dee & Scott the manager were both very courteous & helpful. The facilities are clean & easily accessible via the app. The unit was an ideal size for my needs.

31. März 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thanks so much for your review and for choosing Roomia Butler. We’re really pleased to hear you’ve had a great experience.

Dee and Scott will appreciate the kind words.

Bewertet mit 5 von 5 Sternen

Vicki was too good at her job

Vicki was too good at her job. So easy to deal with. Got signed up to a storage unit within 5 mins of being there. Awesome boss. Thank you vicki

13. April 2026
Bewertung ohne vorherige Einladung
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Love this, thank you! 😊
Vicki really does make things easy, and we’re so glad you had such a smooth experience getting set up.

We’ll be sure to pass this on to her !

Bewertet mit 5 von 5 Sternen

I’ve had an excellent experience over…

I’ve had an excellent experience over the years. I’ve just packed up my fourth storage unit, and the level of customer service has always been outstanding.
Maria was particularly wonderful to deal with, friendly, professional, and incredibly helpful. Nothing was ever a bother, and she made the whole process smooth and stress free.
I highly recommend Roomia Storage to anyone looking for reliable and well managed storage solutions. I will definitely be returning for any future storage needs.

10. April 2026
Bewertung ohne vorherige Einladung
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thank you so much for your kind words and for trusting us across multiple units over the years, it really means a lot. 😊

We’re so glad Maria could make the experience smooth and stress-free for you, we’ll be sure to pass this on to her.

Wishing you all the best, and we’d love to welcome you back anytime you need a little extra space!

Bewertet mit 5 von 5 Sternen

I was served by Debbie at roomia in st…

I was served by Debbie at roomia in st Mary’s. Her kindness & service was great. Today I tried it for the first time it was very easy. Thank you roomia & Debbie. Regards and Patrick.

11. April 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thanks so much for your kind words.
We’re so glad your first experience was an easy one and that Debbie made you feel so well looked after.

We’ll be sure to pass this on to her. Thanks again for choosing Roomia!

Bewertet mit 5 von 5 Sternen

Vicki was more than helpful

Vicki was more than helpful. She made it easy to find my unit and was a hoot to be around. Couldn’t recommend this place more. Thanks Vicki!

10. April 2026
Bewertung ohne vorherige Einladung
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thanks so much for the great feedback! 😊
We’re glad Vicki could make things easy (and enjoyable!)

We really appreciate the recommendation and will pass this on to her!

Bewertet mit 5 von 5 Sternen

Needed to get larger space

Needed to get larger space. Was no problem very happy

9. April 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thanks for sharing! 😊
Glad we could make the move to a larger space easy for you, that’s exactly what we’re here for.

We appreciate you choosing Roomia!

Bewertet mit 5 von 5 Sternen
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Love it, straight to the point! 😄
Thanks so much for the feedback, we really appreciate it and are glad you had a great experience.

Bewertet mit 5 von 5 Sternen

Great storage option

Good service. Easy access.

8. April 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thanks so much! 😊
Great to hear you found everything easy and the service helpful, that’s exactly what we aim for.

We appreciate you choosing Roomia!

Bewertet mit 5 von 5 Sternen

Very nice staff and very easy to access…

Very nice staff and very easy to access at any time.

3. April 2026
Bewertung ohne vorherige Einladung
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thanks so much! 😊
We’re glad you found the team friendly and access nice and easy, that’s exactly what we aim for.

We appreciate you choosing Roomia!

Bewertet mit 5 von 5 Sternen

Helpful staff and excellent facilities

Both ladies were very pleasant & helpful & my visits to store my goods over the Easter weekend ran smoothly.

2. April 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thank you for the lovely feedback. Great to hear everything ran smoothly over the weekend and the team looked after you.

Bewertet mit 5 von 5 Sternen

Very helpful and considerate

Very helpful and considerate. I would recommend to anyone who needs a storage and room to grow in their ventures 🙏

1. April 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thank you for the kind words! We’re really glad the team could support you. Appreciate the recommendation 😊

Bewertet mit 4 von 5 Sternen

Storage facility is good

Storage facility is good, but it had couple of break-ins, that was bit shocking. Security should be improved.

Also pricing is bit high compared to other storage facilities.

Courtesy Van is only available at the time of moving into the storage, not after move in if you want to bring additional stuff for storage, this is bit disappointing.

1. April 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thanks for your feedback, we really appreciate you taking the time to share it.

Security is something we take very seriously. We’ve recently strengthened this further at Truganina with advanced AI cameras and reinforced perimeter measures to give customers even greater peace of mind.

Great point on the move-in van too. We include it for move-in to help make that first step easier, and it is available for future use for a small fee so we can keep it accessible for as many customers as possible.

If you’d like to chat further, reach out to roomia.com.au. Thanks again for choosing Roomia.

Bewertet mit 5 von 5 Sternen

Excellent service

Natasha was great and very helpful. Excellent service

4. April 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thank you so much! We’ll pass this on to Natasha, she’ll love the shoutout. Glad you had a great experience 😊

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, wonderful staff and ease of use.

31. März 2026
Roomia Self Storage -Logo

Antwort von Roomia Self Storage

Thank you for the kind words. Great to hear the team made things easy and enjoyable for you.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr