Rock and Roses Supplements Bewertungen 

259
•
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Some time ago, I developed a very unpleasant medical condition which subsequently cleared up after specialist treatment. I was advised by my NHS consultant that it was likely to return. I did some on... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have a regular supply of multi-vitamins for women. What I really like about this company is the fact they let you know in advance when your next order is due and give you the option to delay it or c... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Beware their subscription policy. You cannot cancel after the first delivery. You have to have at least two before you can cancel. You can only pause, and there is no phone number where you can ring... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been regularly using glow powder marine collagen drink for about 9 months and have certainly noticed health benefits. As well as improving my skin, it gives me a little energy boost and is... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel

Vom Unternehmen geschrieben

We're a vitamins and supplements brand in the UK delivering high potency beauty supplements. All our supplements are manufactured in the UK to a high level of quality and efficacy and we pride ourselves on fast responsive customer service.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

259 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 55 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(259)

124 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Value for money…

Orders are delivered on time and when next due.
The product is pleasant to take with all equipment needed. I'm early in the process of using this product but am already feeling the benefit

12. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really great products!

Really great product, I have definitely noticed a difference since using the Rock and Roses Glow Powder! It's also very easy to manage my subscription and get in touch with customer service. I have been using this product for over a year now.

22. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Joint powder

I truly enjoy the Joint powder.There are 5 months now and I take it everyday. No shoulder or knee pain.Helped me a lot as I play golf everyday.Easy to prepare and good taste (peach and pinapple)

22. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware their subscription policy

Beware their subscription policy. You cannot cancel after the first delivery. You have to have at least two before you can cancel. You can only pause, and there is no phone number where you can ring them. I have sent them a few emails saying that I want to cancel my subscription because the probiotic actually aggravated my symptoms, and I still haven't heard from them. Very disappointed! From now on, everything that I look at, I'll have to check their subscription policy. Very annoying!

Rock and roses reply is a lie I have written to them several times since the 18th of September they have written to me asking me to take away or delete my review before they will cancel my subscription I think that is an unbelievably disgusting practice. Apparently, they will only respond to someone if they actually write a review, not if they send emails to their support email system. I have taken screenshots of their cancellation policy and the fact that I cannot cancel, but only pause my subscription. Unfortunately, it doesn't seem that I can upload them here, but I have them.

21. September 2026
Bewertung ohne vorherige Einladung
Rock and Roses Supplements-Logo

Antwort von Rock and Roses Supplements

Hi, thank you for your review. We do need to correct some of the information here, as customers do **not** have to receive two orders before they can cancel their subscription.

Our subscriptions can be managed at any time through our customer portal, where customers can cancel, swap products, skip an order or delay their next delivery. The portal is accessible directly from our homepage and is clearly marked **“Access Your Subscription.”**

We have also checked our customer service communications and have not received any emails from you requesting cancellation. Had we received them, we would of course have been happy to assist.

We’re sorry to hear that the probiotic did not agree with you, but we want to reassure both you and anyone reading this review that there is no requirement to purchase a second delivery before cancelling.

Bewertet mit 5 von 5 Sternen

Rock and Roses supplements magnesiumfor jumpy legs are good…

Rock and Roses supplements are good quality and competitively priced. I reordered their magnesium tablets for my mother who had a severe problem with jumpy legs - sleepless nights and injuries to her legs from scratching/trying to alleviate the condition. The magnesium supplement has changed her life - symptoms are now all gone. She now has a subscription - recommended.

26. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rocks and Roses…poor customer service experience

I have been using Rocks and Roses collagen glow powder for 5 months now.
I have not seethe results that others have and decided to cancel my subscription.
This is the main reason for the one star review. The website allows me to pause or skip a delivery, but as soon as I click to cancel there is suddenly a problem with the portal and it says try again later.
Ok, I emailed the company to ask for assistance with cancelling and have twice now received a reply stating that I can only cancel through the customer portal, which isn't working.
4 days later and there has been no help with the issue. Very disappointed and confused as to what I'm supposed to do!
A huge part of a company for me os the customer service and Rocks and Roses have failed me.

25. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Tampered product

I received a product that had been tampered with; the safety seal was opened and the some of the tablet capsules were cut in half with no powder in. Rock and Roses have ignored all of my emails and message on Facebook.

CAB have advised what to do and my bank is now taking action.

10. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Terrible customer service

I used the delayed release female probiotics for a few months it was okay. However I felt as though it wasn’t necessary for me so I cancelled my subscription at least 3 days before I was due another pack and they sent me the new pack and CHARGED ME. When I reached out to get a refund they had me pay to ship it back to them even though it was their fault they didn’t process my cancellation in time. I just think it’s so cheeky and terrible customer service, honestly don’t understand how a company could be so unwilling to admit their mistake and do the bare minimum help.

29. Juni 2026
Bewertung ohne vorherige Einladung
Rock and Roses Supplements-Logo

Antwort von Rock and Roses Supplements

We're sorry to hear that you were disappointed with your experience.

After carefully reviewing your account, we can confirm that your subscription was not cancelled before the renewal was processed. Our records show that your subscription remained active and your renewal was successfully billed at 5:15am on 6 June. The subscription was then cancelled by you at 7:33am the same morning, more than two hours after the payment had already been taken and the order processed.

Once an order has been processed, we're unable to stop it from being dispatched. As with all unwanted orders, our returns policy requires the item to be returned before a refund can be issued.

We appreciate this wasn't the outcome you were hoping for, but we do want to ensure the facts are accurately reflected. If you believe you cancelled your subscription before the renewal was processed, we'd be happy to review any evidence, such as a cancellation confirmation email or screenshot.

Bewertet mit 5 von 5 Sternen

Glow powder subscription

I've had a subscription with Rock and Roses for about two years now and I think that just goes to show how much I rate both their service and their product. I've never had an issue with orders, packaging, delivery or payment and there are frequent discounts and rewards for subscribers. I've noticed genuine benefits from using their collagen glow powder and recommended to several friends. It's a staple part of my morning iced coffee routine.

26. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware

Beware. Their marketing and invoices are misleading. My goods - when eventually received - were not as described. The promotional offer and invoice indicated a larger quantity than supplied. The company refuses either to supply the missing quantity or to provide retailer-funded return postage. When I indicated I would seek a chargeback on my credit card, they threatened to take me to the small claims court. Shocking.

11. Mai 2026
Bewertung ohne vorherige Einladung
Rock and Roses Supplements-Logo

Antwort von Rock and Roses Supplements

We are sorry to hear you were dissatisfied with your order. However, your review misrepresents what was actually purchased and supplied.

Your total payment of £215.89 consisted of:

One 12 Week Subscription Bundle at £95.95
One 12 Week One-Time Purchase Bundle at £119.94

These prices and bundle structures are clearly displayed on our website.

Each 12-week bundle consists of 6 individual 2-week pouches. The “x6” shown on the invoice refers to those six pouches that together make up a single 12-week supply — not three separate 12-week bundles.

Your order was fulfilled exactly as ordered, including the promotional free gifts. As the order matched both the product description and invoice, we did not agree to send an additional 12-week supply free of charge.

We appreciate that bundle structures can sometimes cause confusion and are always happy to clarify any queries directly with customers.

Bewertet mit 1 von 5 Sternen

The product I purchased had no effect and review never made it onto website!

The product I purchased had no effect and didn't live up to the bold claims it made, not to mention was very expensive. I left a review explaining my experiences but it never made it to the website, yet there's so-say hundreds of fantastic reviews of that exact product. I'm always dubious when real views from real customers don't make the cut, but lots of ads featuring 'influencers' do... I have emailed them directly so I wonder what they'll reply!

1. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company!!

I used to get UTI’s regularly but since taking Rock and Roses women’s probiotic I haven’t had them and it has now been over a year of taking them. Their deliveries are always on time and I like the fact you can delay them as well. One time the delivery was late but the customer service was attentive in resolving the issue. I would recommend!

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love this product

I love this product. It has strengthened my nails and made a massive difference to my memory! I am able to finish sentences and I don’t forget what I’m saying!

28. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Glow Powder for the win!

I have been using the Glow Powder Marine Collagen Drinks for some time now and they are amazing! Have definitely noticed hair regrowth, stronger nails and firmer skin! They also taste great, I wouldn’t use another marine collagen product now

2. Juli 2025
Bewertung ohne vorherige Einladung

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