If I could give zero stars I would. Grossly ineffective at replying to messages. Negligent and very tardy on releasing funds which has cost me considerable stress and inconvenience to others and m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
One important thing is that the company is always giving the exact information about the service. Thats very important. But maybe the company should send an email exacly the moment before the charg... Mehr ansehen
Unternehmen hat geantwortet
They were so thorough asking for details which took over a year (March 21 2025 to April 2026) when we received the insurance for critical illness. We have sent the necessary history with attending d... Mehr ansehen
Unternehmen hat geantwortet
The RL360 team have been a wonderful host right from the start. From the planning and arrival until the day we left the UK, they have been so ensuring and accommodating that we all had a good time. We... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Finanzdienstleistungsinstitut
- auch in
- Alternative Finanzdienstleistungen
- Risikolebensversicherung
- Versicherungsagentur
Über RL360
Vom Unternehmen geschrieben
About RL360
360 perfectly describes our all-encompassing approach to providing superior investment, protection and tax-planning solutions.
RL360 provides long-term financial solutions to expats and local nationals around the world.
Our head office is based in the financial stronghold of the Isle of Man, a world leader for offshore life insurance. RL360 has other representative offices in Dubai, Hong Kong, Uruguay, and South Africa.
Our Service
We have a B+ rating from actuarial consultancy AKG, which specialises in the provision of financial services industry ratings, as well as 5 stars for service.
We have won several awards from the International Investment awards and Global Financial Services (International Adviser) awards for both our service and product offerings.
Our Products
RL360 provides offshore savings, protection and investment products to expats and local nationals around the world. Our service offering includes:
Discuss with your financial adviser today about how our solutions can meet your financial needs.
Investing with RL360 means choosing a financially strong and uniquely structured company.
About IFGL
RL360 is part of International Financial Group Ltd (IFGL). IFGL provides investment, savings and protection solutions to international investors around the world in Asia, Africa, the Middle East, Latin America and the UK.
The group comprises of RL360, RL360° Services, Ardan International, Friends Provident International, IFGL Pensions and IFGL Global Trusts. The group employs over 570 staff and administers assets of $25 billion for over 216,000 policyholders (as at December 31 2023).
RL360 Website RL360 Adviser Follow our LinkedIn pageKontaktinformationen
International House, Cooil Road, Douglas, Isle of Man, IM2 2SP., IM2 2SP, Douglas, Isle of Man
- +44 (0) 1624 681 681
- csc@rl360.com
- rl360.com
3.7
Akzeptabel
355 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Paciencia y buen conocimiento y dominio…
Paciencia y buen conocimiento y dominio del tema me explicaron las variades de manera de que funciona la póliza.
8. August 2025
Antwort von RL360
Hola Rosa. It pleases us to hear that the policy was clearly explained and outlined for you and our technical expertise was of great help to you. Thank you for the 5 star review!
Antwort von RL360
Thank you for the kind words Ximena. It means a lot to our onboarding team to receive positive feedback like yours. ¡Que tengas un buen día!
Hazna the lady was of a great help and…
Hazna the lady was of a great help and support.
26. August 2025
Antwort von RL360
Thank you for the fantastic review Marie! We’re so happy to hear that Hazna was of great support to you. Please don't hesitate to get in touch if you ever have any queries regarding your policy. Have a great day!
Antwort von RL360
Hi Jorge, this is disappointing to hear and certainly not the standard of service we hold ourselves to. Rest assured I will share your feedback with our New Business team. Thank you for bringing this to our attention.
Antwort von RL360
We really appreciate your feedback Jose, by writing this review you are helping us build our reputation further so thank you for taking the time to leave your thoughts!
¡Que tengas un buen día!
La experiencia hasta el momento ha sido…
La experiencia hasta el momento ha sido muy satisfactoria
20. August 2025
Antwort von RL360
We’re thrilled to hear that you had a positive experience with us Marvin. Our team works hard to ensure customer satisfaction, and your review is a great encouragement. ¡Muchos gracias!
Ease of joining in
17. August 2025
Antwort von RL360
We appreciate you taking the time to leave a review Blessy. Feedback helps us to continually monitor and update (if needed) our onboarding process.
Appalling customer service
Appalling customer service. A client has requested a withdrawal from his investment, the money is available but you have not paid it out. You have refused tobeven talk to me as the clients registered Financial Adviser to detemine when you will pay out the funds!
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von RL360
Hi there, we're sorry to hear this. You may notice a notification from Trustpilot asking for some extra information. We would really appreciate if you could fill this out for us so that we can find the best solution to your issue. Thanks.
Antwort von RL360
This is great news Alexandra, thank you for sharing your experience.
clara la propuesta
clara la propuesta. Excelente explicacion del agente. simple tramite para el cambio de plataforma. aguardo que los resultados sean los esperados.
21. Juli 2025
Antwort von RL360
Muchos Gracias Lucio. When you invest with RL360, you're in safe hands with our robust regulation, unrivalled location, global recognition, all backed by the strength of our parent company IFGL.
The representative was very helpful
The representative was very helpful, courteous and patient.
7. August 2025
Antwort von RL360
Thank you for your kind words Cora. Kudos to your representative!
La empresa que nos brinda un camino de excelencia en nuestra planificación financiera
La empresa además de estar en lo que para mí es una jurisdicción de excelencia, que es fundamental, tiene cuentas de inversión pensadas y estructuradas claramente con beneficios concretos para los inversores, es decir nuestro clientes y nosotros. Ese camino hace que sin lugar a dudas los resultados siempre sean cada vez mejor. Una de mis frases que uso siempre es HAY QUE HACER LAS COSAS SIEMPRE BIEN Y MEJOR, EL RESTO ES CONSECUENCIA.
Felicito el espíritu de RL360 y todo el equipo que la forma. Sin dudas va por el una excelente ruta de navegación
7. August 2025
Antwort von RL360
Such a detailed review Gian and thank you so much! Like you, we believe our expertly-crafted product range, alongside the strength and security of our Isle of Man location, offers a strong proposition for investors. Have a great day!
Antwort von RL360
Thank you for the 5 stars Raphael. I'm glad we have been able to answer your questions in a quick and concise manner. If you need anything else please don't hesitate to get in touch.
Antwort von RL360
Thanks Steve, your feedback is much appreciated. Top class service is what we love to hear! I'll pass on your comments to our team. Have a good day!
warnnonn @gmail for more details
Do not believe these great reviews - I have previously stated my terrible experience with this mob - I have a full transcript of my dealings with them and they scammed me out of 20k USD - SCAMMERS - don't deal with them!! Thankfully, I didn’t give up. I was able to get help from the right people and managed to recover what I lost. Just sharing this so others are aware be cautious before trusting platforms like this.
25. Juni 2025
Antwort von RL360
Hi there, unfortunately we're having trouble locating your policy. In order to assist you please could you send your full name and policy number to our team at csc@rl360.com (or call us at +44 1624 681 681) and a member of our team will be in touch. Thank you.
The onboarding though Profin was…
The onboarding though Profin was seamless. Kudos to Faina.
21. Juni 2025
Antwort von RL360
Hi Patson, thank you so much for your review. I'm sure Faina and the team at Profin would love to hear your wonderful feedback too. If you ever have any questions relating to your RL360 policy, please don't hesitate to get in touch. Thanks!
Quick response to online queries.
Quick response to online queries.
Eas, safe and efficient way to register online by using activation link
7. Juli 2025
Antwort von RL360
Thank you for sharing your positive experience with our online service centre Ben. We are always looking to improve our processes so if you ever have any queries or feedback, good or bad, please don't hesitate to email websupport@rl360.com. Have a great day!
Maravillosa Asesoría de Diana Herrera
Maravillosa Asesoría de Diana Herrera. Gran capacidad técnica y un trato cordial, respetuoso y humano.
1. Juli 2025
Antwort von RL360
Hi Joan, it's good to hear that Diana has offered great expertise and assistance to you! We wholly believe a strong financial adviser and client partnership is key to getting the most out of your policy. The RL360 team are always here to assist you if you ever need anything. ¡Que tengas un buen día!
Excelente comunicación durante todo el…
Excelente comunicación durante todo el proceso. Información muy clara.
21. Juli 2025
Antwort von RL360
¡Gracias Ignacio! We're glad to hear that you found our communication clear throughout the entire process. If you ever have any questions about your policy, please don't hesitate to get in touch. ¡Que tengas un buen día!
Avoid Like The Plague
RL360’s practices leave a lot to be desired. A disgraceful company based on the Isle of Man, that in my opinion should be barred from trading.
FACT: Customer service does not exist.
FACT: Charges and fees are astronomical as it partners with greedy brokers and IFAs to fleece customers out of vast sums of money by placing them in heavily amortised offshore bonds that haemorrhage fees left, right and centre.
FACT: RL360 constantly washes its hands of any complaints received.
My policy will have cost me around £40,000 by the time it matures in 2029.
Not to be trusted: you have been warned. Stay away.
EDIT REPLY 1: RL360, what more can you add to this saga? What more will you bring to the table? In a word - nothing! All you will do is absolve yourselves of any blame and point fingers. Should I receive a reply to my fair review, I will be rather surprised as you define me as just an "underlying scheme member" and/or a "life assured" rather than a customer. Enough is enough RL360; get someone from your company to step out of their comfort zone and get in touch. Email sent 01-Aug.
EDIT REPLY 2: Following RL360's invite to get in touch with them, at the time of writing, I have not received a reply. Further email sent 12-Aug.
EDIT REPLY 3: Another reminder was sent today as I have still not received a reply from RL360. Further email sent 19-Aug.
EDIT REPLY 4: Got an email from RL360 yesterday. They refuse to deal with me. So much for "customer service" from the Head of "Customer Services". Further email sent 20-Aug.
EDIT REPLY 5: RL360 is still refusing to deal with me. They are also refusing to grant the trustees of my scheme request so as I can deal directly. Despite RL360 previously advising me in July they would "get a response to you as soon as possible" I continue to wait for an email from them. Further email sent 04-Sep-25.
EDIT REPLY 6: As at 03-Oct-25, I'm still waiting for a reply from RL360. This debacle has now entered its fourth month.
EDIT REPLY 7: The moral of this chain of events and story is that if you are looking to be financially raped by RL360, then they are the "right fit" for you.
19. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von RL360
Hi Mark. It is disappointing to hear that your experience has not met expectations, and we understand your frustration. Investment outcomes can vary significantly based on fund choices and market conditions, and we recommend getting in touch with your adviser about these concerns. I will chase with our customer services team on any outstanding queries and get a response to you as soon as possible. Thank you.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.