Richmond Motor Group - Guildford Hyundai Bewertungen 

753
•
TrustScore 5 von 5

4.9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Fahrzeugservice
  4. Gebrauchtwagenhändler
  5. Hyundai-Händler
  6. Kfz-Prüfstelle
  7. Škoda-Händler

Vom Unternehmen geschrieben

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Kontaktinformationen

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Vereinigtes Königreich

  • 01483 317 317

4.9

Hervorragend

TrustScore 5 von 5

753 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(753)

1'711 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Welcoming and helpful

We were welcomed into the showroom straight away by Nic, who made the whole process very easy. This was my first Motobility car and he explained how the scheme works, talked me through the best options for my existing car, and then sorted the whole thing out within days. Nic was professional, efficient and very helpful. I would have no hesitation in using this garage again.

9. April 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're happy to hear that your experience was easy, especially with it being your first Motobility car. It's great to know that our team explained the scheme and options clearly. Thank you for your positive feedback!

Bewertet mit 1 von 5 Sternen

Institutional scam, be aware...

Four weeks ago, I ordered a new Hyundai Santa Fe after seeing an offer repeatedly advertised on Instagram: £3,000 deposit and £299 per month. I paid £500 to secure the order, and the car arrived at the port on 12 April after being shipped from South Korea.
However, just two days ago, I received a call from the seller informing me that the advertised deal was no longer available. I was told that if I still wanted to proceed, the monthly payment would increase to £417, or I could cancel the order altogether.
This experience feels misleading and unacceptable, especially coming from a well-known UK company.

Today 29th May, still no reply, as expected, I have sent a bill of a rented car while I was waiting for this car delivery, and not even a negative response. Very sorry, because this Guildford branch is very near my home and now I just have to find another dealer... that hopefully has more sense of proper customer service

14. April 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

Hi Fernando,

Thank you for taking the time to share your feedback. Please email us at customer.service@richmondmotorgroup.com with your contact number and address so we can investigate the issue thoroughly.

Kind regards,
Izzy

Bewertet mit 5 von 5 Sternen

Dealing with Brian was an absolute…

Dealing with Brian was an absolute pleasure. Knowledgeable, honest and very responsive. That makes buying a car easier for a perfectionist

31. März 2026
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful review! We're so glad to hear that you found our service knowledgeable, honest and responsive. It's great to know that we made buying a car easier.

Bewertet mit 5 von 5 Sternen

Elliott was fantastic

Elliott was fantastic, no pressure, very helpful. Wouldn't hesitate to recommend Richmond Cars, Guildford to anyone.

24. Februar 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're so glad to hear that you found our service helpful and pressure-free. Thank you for recommending Richmond Cars Guildford; we appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Brilliant service!

Adam and Baaz were fantastic when it came to trading in my previous Hyundai and purchasing a new Hyundai.

Couldn’t be happier with the customer service and professionalism.

2. April 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a fantastic experience trading in your car and purchasing a new one. We appreciate you mentioning our team's customer service and professionalism!

Bewertet mit 5 von 5 Sternen

5 stars to Nic Martin

5 stars to Nic Martin. Love my new car. Great service from the start. Thank you so much.

26. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're happy to hear that you're enjoying your new car! We appreciate you recognising our service and thank you for your feedback.

Bewertet mit 5 von 5 Sternen

Nic Martin was very informative and…

Nic Martin was very informative and knowledgeable about the car we purchased. He was very pleasant and helpful

26. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found the service very informative and helpful. We appreciate your feedback regarding the pleasant and knowledgeable assistance you received.

Bewertet mit 5 von 5 Sternen

Hyundai Guildford - new car purchase

I recently had a great experience with Hyundai in Guildford, thanks to Elliott Falkner and Baz. From start to finish, the service was polite, efficient, and genuinely customer-focused.

Elliott was excellent to deal with—friendly, informative, and never pushy. Communication was always clear, which made the whole process smooth and stress-free. He arranged a lovely test drive for me and even made sure I could drive along a specific road I wanted to try, which I really appreciated.

Baz, Elliott’s manager, was also great and supportive throughout the process, always on hand to help and ensuring everything went seamlessly.

The service was impressively quick, and nothing ever felt like too much trouble. Overall, a very positive experience, and I’d happily recommend Elliott, Baz, and the team at Hyundai Guildford to anyone looking for a professional and relaxed car-buying experience.

17. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a positive experience. It's great to know that the team's customer-focused approach, clear communication, and efficient service made your car-buying journey smooth and stress-free. We appreciate you recommending our location to others!

Bewertet mit 5 von 5 Sternen

Attentive staff

Attentive, reliable and flexible staff.

23. März 2026
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate your feedback and five-star rating. We are so glad to hear our staff was attentive, reliable, and flexible for you.

Bewertet mit 5 von 5 Sternen

Elliott Falkner

Elliot provided top-notch customer service—professional, helpful, and genuinely attentive. I visited two other dealerships before, and none matched his level of care. Really happy with the car and the overall experience.

21. März 2026
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate your fantastic review and five-star rating! We're delighted to hear that you received top-notch customer service. It's great to know that you are happy with your car and overall experience.

Bewertet mit 5 von 5 Sternen

Thanks to Elliot for helping us select…

Thanks to Elliot for helping us select the right deal and the subsequent handover of our new car. Elliot is a credit to Richmond Hyundai. I wish all car sales staff were as efficient and effective. Thank you!

16. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate you taking the time to leave us this fantastic review! We're so glad that you were happy with the service you received and that Elliot helped you find the right deal.

Bewertet mit 5 von 5 Sternen

James and Warren in sales here were…

James, Shelia and Warren in sales here were fantastic. They beat a rival dealership and won my business. It was their professional and honest approach which I liked! 5 stars!

Thank you guys! Looking forward to meeting you all again on the big day! Collecting my new MG!!!!

31. Januar 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a fantastic experience with our sales team! We appreciate you choosing us and value your business. We look forward to seeing you when you collect your new MG!

Bewertet mit 5 von 5 Sternen

Great Customer Experience

Very pleased with the top quality customer service from Abi Bolton at Richmond Hyundai in Guildford. She was great to deal with throughout, her product knowledge was excellent and her communication (both written and verbal) was always professional, clear and friendly.
Thank you, Abi, much appreciated!

24. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate your kind words and 5-star rating! We're so glad to hear that you received top-quality customer service and that you were pleased with the clear communication and product knowledge. Thank you for your feedback!

Bewertet mit 5 von 5 Sternen

We have just bought our third Hyundai…

We have just bought our third Hyundai Santa Fe from Richmond Motor Group
The fantastic service we received from Elliott Falkner made the purchase all the better. He was extremely helpful and made us feel welcome at every step of the process
Coupled with an excellent deal on our trade in and also on the new car
Well done Richmond and well done Elliott!!

20. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're happy to hear about your positive experience with your third Hyundai Santa Fe purchase! It's great to know that Elliott provided fantastic service and made you feel welcome. We appreciate your recognition of the excellent deal.

Bewertet mit 5 von 5 Sternen

Nice and easy straight forward…

Nice and easy straight forward purchase, would recommend speaking to Elliott! Cheers!

6. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're happy to hear that your purchase was nice and easy! We appreciate your recommendation and thank you for your positive feedback.

Bewertet mit 5 von 5 Sternen

Excellent Service

Nic Martin was extremely professional and helpful from the moment I walked into the showroom to when I left with my new car. He explained everything to me in detail and I never felt pressurised at any time to buy. He also assured me that I could call any time if I have any problems.

20. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate you sharing your positive experience. We're happy to hear that you felt supported and well-informed during your car purchase, and that you never felt any pressure. Thank you for your feedback!

Bewertet mit 5 von 5 Sternen

I would like to thank Mr Elliott…

I would like to thank Mr Elliott Falkner who was really helpful in all the proccesses of my purchase. Really informative and supportive.

9. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate your fantastic review and five-star rating! We're so glad to hear that you found Elliott helpful throughout your purchase, providing informative support.

Bewertet mit 5 von 5 Sternen

Purchased a car here and couldn’t have…

Purchased a car here and couldn’t have been happier with Elliott’s knowledge and effort. He made the whole experience easy and straightforward. Will definitely be using this dealership again.

12. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate your feedback and 5-star rating! We're so glad that the experience was easy and straightforward, thanks to Elliott's knowledge and effort. Thank you!

Bewertet mit 5 von 5 Sternen

Brilliant customer service from Elliott

Brilliant customer service from Elliott when purchasing my second Santa Fe. Elliott was proactive in contacting me with the latest Hyundai finance offer and the whole process was quick and seamless. I would recommend Elliott and Hyundai Guildford for your new car needs.

13. März 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're happy to hear that you experienced brilliant customer service and a quick, seamless process when purchasing your Santa Fe. We appreciate your recommendation of Elliott for your car needs!

Bewertet mit 5 von 5 Sternen

Very professional team

Very professional team. Adam was very helpful.

16. März 2026
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate your five-star rating and are so glad to hear that our team provided very professional service and support. Thank you.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr