My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Mehr ansehen
Unternehmen hat geantwortet
Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Mehr ansehen
Unternehmen hat geantwortet
We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Mehr ansehen
Unternehmen hat geantwortet
I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Mehr ansehen
Unternehmen hat geantwortet
Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Mehr ansehen
Unternehmen hat geantwortet
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Richmond Motor Group - Guildford Hyundai
Elliott was so helpful start to finish advising us on the best options and getting everything organised so quickly.

Antwort von Richmond Motor Group - Guildford Hyundai
Nic is an asset to the sales team and continues to deliver good deals. Hope that he is rewarded fairly for the excellent job he does. He listens to what you want what is key to customer satisfaction.

Antwort von Richmond Motor Group - Guildford Hyundai
I am happy with my car but being a bit of a dinosaur when it comes to technology I could have done with a bit more time in having explained what all the knobs and buttons are for. The owners manual was a total minefield for me but I am sure that I will work it out within the next 3 months or so. My next purchase is a mobile phone to get the sat-nav to work. It also took me a while to find out the the wing mirrors were manual. Apart from that all is well.
I look forward to receiving a spare key and M.O.T.
Kind regards, Jack.
P.S. Thankfully at my age I won't have to think about buying another car ; if I do it will be back to a classic
which can be fixed with a screwdriver and a couple of spanners.

Antwort von Richmond Motor Group - Guildford Hyundai
I have now bought 3 cars over the last 6 years and I always receive great service from the team, this time courtesy of Elliott Falkner. Thanks again!

Antwort von Richmond Motor Group - Guildford Hyundai
I had an incredible experience purchasing my new Hyundai i10 from the Guildford branch!From the initial phone call to vehicle handover, Sam was brilliant-knowledgeable,patient,and professional. He made trading in my Nissan Micra seamless, sent helpful video beforehand, and took the time to accompany me on a test drive so I felt completely comfortable transitioning to an automatic. He even helped sort out an unexpected insurance issue on the spot. I couldn’t have asked for better customer service.

Antwort von Richmond Motor Group - Guildford Hyundai
I was impressed with the speed and efficiency of the process and Elliot was great - really helpful and knowledgeable

Antwort von Richmond Motor Group - Guildford Hyundai
This week I received excellent service from Elliott Faulkner in promptly finding a Kona to meet my requirements. Elliott’s timely attention, availability & support made the purchase a positive purchasing experience.

Antwort von Richmond Motor Group - Guildford Hyundai
A very big thank you to Elliot and the other team members that helped me get my new car. I am extremely happy with the purchase and so thankful for the patience and advise given by the team to make an informed decision.

Antwort von Richmond Motor Group - Guildford Hyundai
Very helpful and insightful knowledge of what customer looking for. Nothing hidden about car history. So professional and always there to help you. Not to forget Abgail and Baz were so professional and helpful, cleared all the doubts that I had on previous trader. You will not get so assurance than the other. I will strongly recommend Hyundai car ltd.

Antwort von Richmond Motor Group - Guildford Hyundai
My experience in dealing with Elliot i have to say was fantastic..he was not pushy no hard sale ..he made my experience so stress free ... all the sales team are very helpful.. very polite n welcoming ... I never had to call Elliot as I was always updated ... evrthing we agreed he delivered.. he did what he said he will do ... richmond motors looks after their customer ... I wholeheartedly recommend any one who wants a stress free buying experience to visit richmond motors guildford a visit ..a company that you want to do business with ...thank you richmond motors guildford

Antwort von Richmond Motor Group - Guildford Hyundai
We dealt with Elliott who did everything to meet us on a deal that we could afford. He explored many different options to make it work, was open and transparent throughout the process.
We ended up with a car and deal that we were happy with. The whole transaction was handled very smoothly with no fuss or issue. His communication was excellent and handover was very easy.
We have used this dealer for 10 years and always been happy. Would happily recommend, return to and deal with Elliott again.

Antwort von Richmond Motor Group - Guildford Hyundai
Didn't end up buying a Hyundai in the end but Elliot was very clear and made everything very easy to understand when it came to the differences between models. Best salesperson that we've interacted with across multiple different brands that we've tried

Antwort von Richmond Motor Group - Guildford Hyundai
We completed our car purchase yesterday and couldn't be more pleased with the service we received. Elliott was helpful, polite and knowledgeable. If we ever decide to make a second purchase, we would certainly ask for him. We're delighted with the car (Hyundai Inster) too!

Antwort von Richmond Motor Group - Guildford Hyundai
We have received excellent service from Elliott Falkner. He has provided very friendly and professional advice throughout the whole process of obtaining our new car and in fact we are now the proud owners of two new Hyundai cars! Thanks Elliott.
Sue

Antwort von Richmond Motor Group - Guildford Hyundai
We bought a Hyundai Inster from Elliot Falkner at Richmonds Guildford branch. He was extremely helpful, honest, polite and informative. I couldn't fault the service we received and would highly recommend this young man as an exceptional example of their helpful staff.
We believe we have received great value for money too getting a great price when we traded in our Ford Fiesta for our Inster which we are extremely pleased with.

Antwort von Richmond Motor Group - Guildford Hyundai
I am very pleased with the level of service I received from this company. I believe the greatest strength of the company is its employees, who are professional, friendly and genuinely helpful. They made the whole experience easy and pleasant, and I really appreciate their excellent customer service.

Antwort von Richmond Motor Group - Guildford Hyundai
Exceptional service. Thanks to Senior Sales Executive Nic Martin. We’ll be back to Hyundai for our second car.

Antwort von Richmond Motor Group - Guildford Hyundai
From first phone call to driving off with my new Hyundai I can only heap praise and my thanks to Richmond..especially Elliot Falkner who dealt with me personally from start to finish..arranging the finance and helping me with the I'D videos etc.
Very very Happy with my car
Thank you

Antwort von Richmond Motor Group - Guildford Hyundai
Went in for diagnostics for a boot that wouldn't open. I was anxious about charges but Chris Ledesma kept me in touch throughout the day and had called me before the appointment so that I knew exactly what would happen on the day. They found the problem and advised that it would be covered by the warranty. Chris organised a lift home for me as I was stranded and the problem was fixed over night. Chris then helped me sort out a service plan to prevent further stress - I get free MOTs with that too! He then came and sat in the car with me as I wasn't sure what all the buttons did. Everyone was professional and helpful and it's great to know that I have a contact at the Guildford branch to email when the car needs booking in. A good experience all round. Thank you!

Antwort von Richmond Motor Group - Guildford Hyundai
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