Richmond Motor Group - Guildford Hyundai Bewertungen 

753
•
TrustScore 5 von 5

4.9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Fahrzeugservice
  4. Gebrauchtwagenhändler
  5. Hyundai-Händler
  6. Kfz-Prüfstelle
  7. Škoda-Händler

Vom Unternehmen geschrieben

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Kontaktinformationen

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Vereinigtes Königreich

  • 01483 317 317

4.9

Hervorragend

TrustScore 5 von 5

753 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4.9

Alle Bewertungen

(753)

1'711 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Professional and efficient

Professional and efficient. Thank you

20. September 2026
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're so pleased to hear that you found our service to be professional and efficient. Thank you for your kind words!

Bewertet mit 5 von 5 Sternen

Elliott was so helpful start to finish…

Elliott was so helpful start to finish advising us on the best options and getting everything organised so quickly.

12. September 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful five-star review! We're so glad to hear that our team member was helpful from start to finish and got everything organized quickly.

Bewertet mit 5 von 5 Sternen

Nic is an asset to the sales team and…

Nic is an asset to the sales team and continues to deliver good deals. Hope that he is rewarded fairly for the excellent job he does. He listens to what you want what is key to customer satisfaction.

2. September 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're so pleased to hear that our team member continues to deliver great deals and listens to your needs. It's wonderful to know that this was key to your satisfaction!

Bewertet mit 4 von 5 Sternen

I am happy with my car but being a bit…

I am happy with my car but being a bit of a dinosaur when it comes to technology I could have done with a bit more time in having explained what all the knobs and buttons are for. The owners manual was a total minefield for me but I am sure that I will work it out within the next 3 months or so. My next purchase is a mobile phone to get the sat-nav to work. It also took me a while to find out the the wing mirrors were manual. Apart from that all is well.
I look forward to receiving a spare key and M.O.T.
Kind regards, Jack.
P.S. Thankfully at my age I won't have to think about buying another car ; if I do it will be back to a classic
which can be fixed with a screwdriver and a couple of spanners.

14. September 2026
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We are happy to hear that you are enjoying your new car overall. We understand that new technology can sometimes present a learning curve, and we appreciate your patience as you familiarize yourself with all the features. We are always looking for ways to improve our customer experience, and your feedback about needing more time for explanations and the owner's manual being a bit overwhelming is very valuable to us. We will certainly take this into consideration for future customer interactions. We are also noting your comments regarding the wing mirrors and the upcoming spare key and M.O.T. We are confident you will master everything in due course.

Bewertet mit 5 von 5 Sternen

Consistent excellence

I have now bought 3 cars over the last 6 years and I always receive great service from the team, this time courtesy of Elliott Falkner. Thanks again!

8. September 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're so pleased to hear about your continued positive experiences with us over the years. It's wonderful that our team consistently provides great service. Thank you for your loyalty!

Bewertet mit 5 von 5 Sternen

I had an incredible experience…

I had an incredible experience purchasing my new Hyundai i10 from the Guildford branch!From the initial phone call to vehicle handover, Sam was brilliant-knowledgeable,patient,and professional. He made trading in my Nissan Micra seamless, sent helpful video beforehand, and took the time to accompany me on a test drive so I felt completely comfortable transitioning to an automatic. He even helped sort out an unexpected insurance issue on the spot. I couldn’t have asked for better customer service.

11. September 2026
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're so happy to hear about your incredible experience purchasing your new vehicle! It's wonderful that our team member was brilliant, knowledgeable, and professional, making your trade-in seamless and ensuring you felt comfortable. We're especially glad they could assist with an unexpected issue. Thank you for sharing your positive feedback!

Bewertet mit 5 von 5 Sternen

I was impressed with the speed and…

I was impressed with the speed and efficiency of the process and Elliot was great - really helpful and knowledgeable

7. September 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful five-star review! We're so glad to hear that the process was efficient and that our team member was helpful and knowledgeable.

Bewertet mit 5 von 5 Sternen

….. positive purchasing experience

This week I received excellent service from Elliott Faulkner in promptly finding a Kona to meet my requirements. Elliott’s timely attention, availability & support made the purchase a positive purchasing experience.

3. September 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're absolutely delighted to hear about your excellent experience! It's wonderful that our team member's timely attention, availability, and support made your purchase a positive experience.

Bewertet mit 5 von 5 Sternen

A very big thank you to Elliot and the…

A very big thank you to Elliot and the other team members that helped me get my new car. I am extremely happy with the purchase and so thankful for the patience and advise given by the team to make an informed decision.

24. August 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're absolutely delighted to hear about your excellent experience! It's wonderful that our team provided patience and advice, helping you make an informed decision and leaving you extremely happy with your new car.

Bewertet mit 5 von 5 Sternen

Very helpful and insightful knowledge…

Very helpful and insightful knowledge of what customer looking for. Nothing hidden about car history. So professional and always there to help you. Not to forget Abgail and Baz were so professional and helpful, cleared all the doubts that I had on previous trader. You will not get so assurance than the other. I will strongly recommend Hyundai car ltd.

29. August 2026
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We are incredibly pleased to hear about your positive experience and that our team provided such professional and helpful service. It's wonderful to know we could clear up any concerns you had. We truly appreciate your strong recommendation!

Bewertet mit 5 von 5 Sternen

My experience in dealing with Elliot i…

My experience in dealing with Elliot i have to say was fantastic..he was not pushy no hard sale ..he made my experience so stress free ... all the sales team are very helpful.. very polite n welcoming ... I never had to call Elliot as I was always updated ... evrthing we agreed he delivered.. he did what he said he will do ... richmond motors looks after their customer ... I wholeheartedly recommend any one who wants a stress free buying experience to visit richmond motors guildford a visit ..a company that you want to do business with ...thank you richmond motors guildford

1. September 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We are absolutely delighted to hear about your fantastic and stress-free experience! It's wonderful to know that our team's helpfulness, politeness, and commitment to keeping you updated made such a positive impression. We truly appreciate your wholehearted recommendation and are so pleased that you would choose to do business with us again.

Bewertet mit 5 von 5 Sternen

Did everything to get us a good deal

We dealt with Elliott who did everything to meet us on a deal that we could afford. He explored many different options to make it work, was open and transparent throughout the process.

We ended up with a car and deal that we were happy with. The whole transaction was handled very smoothly with no fuss or issue. His communication was excellent and handover was very easy.

We have used this dealer for 10 years and always been happy. Would happily recommend, return to and deal with Elliott again.

27. August 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We are incredibly pleased to hear about your positive experience and that we could help you find a car and a deal that you were happy with. It's wonderful to know that the transaction was smooth and that our team's communication was excellent. We truly appreciate your continued loyalty over the past ten years.

Bewertet mit 5 von 5 Sternen

Great experience

Didn't end up buying a Hyundai in the end but Elliot was very clear and made everything very easy to understand when it came to the differences between models. Best salesperson that we've interacted with across multiple different brands that we've tried

31. August 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We truly appreciate you sharing your positive experience with us! We're delighted to hear that our salesperson provided such clear and helpful information, making your decision-making process easier. We value your feedback.

Bewertet mit 5 von 5 Sternen

Great service from Elliott

We completed our car purchase yesterday and couldn't be more pleased with the service we received. Elliott was helpful, polite and knowledgeable. If we ever decide to make a second purchase, we would certainly ask for him. We're delighted with the car (Hyundai Inster) too!

27. August 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We are so pleased to hear about your positive car purchase experience! It's wonderful that our team member was helpful, polite, and knowledgeable. We're delighted you're happy with your new car and appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Excellent service

We have received excellent service from Elliott Falkner. He has provided very friendly and professional advice throughout the whole process of obtaining our new car and in fact we are now the proud owners of two new Hyundai cars! Thanks Elliott.
Sue

25. August 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're absolutely delighted to hear about your excellent experience! It's wonderful that our team provided friendly and professional advice throughout the process, leading to you becoming the proud owner of two new cars. We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

A Salesman who went above and beyond...We bought a Hyundai Inster from Elliot…

We bought a Hyundai Inster from Elliot Falkner at Richmonds Guildford branch. He was extremely helpful, honest, polite and informative. I couldn't fault the service we received and would highly recommend this young man as an exceptional example of their helpful staff.
We believe we have received great value for money too getting a great price when we traded in our Ford Fiesta for our Inster which we are extremely pleased with.

27. August 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're so pleased to hear about your excellent experience with us! It's wonderful that our team member was extremely helpful, honest, and informative during your purchase. We're delighted you received great value and are very happy with your new car.

Bewertet mit 5 von 5 Sternen

I am very pleased with the level of…

I am very pleased with the level of service I received from this company. I believe the greatest strength of the company is its employees, who are professional, friendly and genuinely helpful. They made the whole experience easy and pleasant, and I really appreciate their excellent customer service.

22. August 2026
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful feedback and 5-star rating! We're so glad to hear that you were pleased with our service and found our team professional, friendly, and genuinely helpful. We're happy they made your experience easy and pleasant.

Bewertet mit 5 von 5 Sternen

Exceptional service

Exceptional service. Thanks to Senior Sales Executive Nic Martin. We’ll be back to Hyundai for our second car.

21. August 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We're so glad to hear you received exceptional service and had such a positive experience with us. We appreciate your kind words and look forward to welcoming you back for your second car.

Bewertet mit 5 von 5 Sternen

First class service

From first phone call to driving off with my new Hyundai I can only heap praise and my thanks to Richmond..especially Elliot Falkner who dealt with me personally from start to finish..arranging the finance and helping me with the I'D videos etc.
Very very Happy with my car
Thank you

16. August 2026
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We are so pleased to hear about your positive experience with us! It's wonderful to know our team made the process easy and enjoyable from start to finish. We truly appreciate your kind words and are delighted you're happy with your new car.

Bewertet mit 5 von 5 Sternen

Great customer service from Chris!

Went in for diagnostics for a boot that wouldn't open. I was anxious about charges but Chris Ledesma kept me in touch throughout the day and had called me before the appointment so that I knew exactly what would happen on the day. They found the problem and advised that it would be covered by the warranty. Chris organised a lift home for me as I was stranded and the problem was fixed over night. Chris then helped me sort out a service plan to prevent further stress - I get free MOTs with that too! He then came and sat in the car with me as I wasn't sure what all the buttons did. Everyone was professional and helpful and it's great to know that I have a contact at the Guildford branch to email when the car needs booking in. A good experience all round. Thank you!

18. August 2026
Bewertung ohne vorherige Einladung
Richmond Motor Group - Guildford Hyundai-Logo

Antwort von Richmond Motor Group - Guildford Hyundai

We are so pleased to hear about your positive experience with us, especially regarding the diagnostics for your boot issue. It's wonderful to know that our team kept you informed and made sure you felt comfortable throughout the process. We are glad we could arrange your lift home and resolve the problem overnight, and that we could help you with a service plan for future peace of mind. We appreciate you highlighting the professionalism and helpfulness of our staff. Thank you for your kind words; we look forward to assisting you again.

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