Revv Bewertungen 

154
•
TrustScore 1 von 5

1.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I would have given 0 star if option available. There service was horrible. We booked in chennai for two days for around 9k. At the last moment, they informed that car has some technical issue, engine... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Worst car renting experience. Car was not in a great shape, not clean. Broke down twice in 4 days. Customer Service is pathetic . Untrained customer service executives. They would take hours befo... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Pathetic service by Revv! First, they delivered an XUV700 instead of our booked Thar, switching it only after 6 days. Worse, they remotely locked the car at 9 PM while we were on the road with family... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Had booked a self drive car at New Jalpaiguri for 4 days at Rs 16800 with the assurance of a new Baleno. Rev doesn't give any contact of driver till last moment. This rules out customers asking for ac... Mehr ansehen

Unternehmensdetails

  1. Mietwagenanbieter
  2. auch in
  3. Kfz-Leasingservice

Informationen, die aus verschiedenen externen Quellen stammen

#India's fastest growing self-drive car company with multiple options to meet all your #SelfDrive needs in 11 cities 🚗


Kontaktinformationen

  • East Chestnut Street 204, 67301, Independence, Vereinigte Staaten

  • revv.co.in

1.2

Ungenügend

TrustScore 1 von 5

154 Bewertungen

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1.2

Alle Bewertungen

(154)

35 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Worst service and very bad cars

Worst service and very bad cars they deliver. Never trust the pictures in their site, and their words as the reality is entirely different. I booked an SUV from Dubai and paid 37250Rs. When i reached Pune, we as a family had to wait 2 hrs to get the car and after seeing the car we were terribly shocked. An old mahindra suv which had accident and broken bumper. While driving to lavasa, the cars engine got complaint and we were stuck at our emergency travel in the midst of lavasa mountain area. After many calls they replaced the car with a 10 year old sedan car Honda city, where i paid for SUV. the car was like a cattle shed, with window glasses not working. Car was such a dirty inside that we could sit inside and with the broken window we were not able to use AC. Somehow i finished off our 1 week trip and returned to dubai. The petrol i filled for first car is lost and had a very bad trip. So please please never use REVV cars.. they are cheaters... they never give u good cars....

3. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Fooled by BUY BACK

Well, booked Revv car in the year 2019 for a 4 years lease and a buy back after 4 years. The agreement was signed with the same clause. But now after 4years when asked ReVv to sell the car as I want to buy back the company says that the vehicle is not in their sale list. So basically they fool people by telling that they can buy back the vehicle. Very bad experience and would recommend people to stay away from Revv Cars.

26. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

worst rental car service

worst rental car service, first their paper work is not proper, they charge you for the items that they are not sure you broke or was broken before delivery, but car is with you so you broke. They dont provide valid invoice and documentation, thy have no proper working system, their managers shout on customers, they have no service proof or record and they are very rude in reply and dont share proper service documents when required, if they feel you should be charged they will charges, they dont run company , they are dictators and forecful service enforcer.They did hughe obligation on you as you rented car from them, their cars are not well maintained, it stinks.

7. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Service seems to be good but the car…

Service seems to be good but the car quality is pathetic. I was always a bit doubtful taking a car from revv over zoom and I regret doing so.

Representatives couldnt offer any help then forcing us to continue with the car.

2. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Aviod using Revv cars for long trips

Did the booking with Revv a good 1 month before. 2 days before the pickup, they mentioned, selected car was not available. After so many follow ups got the selected car. Please be careful with car selection.

2 Cars were booked. One car scorpio, it ran 1 lakh kilometer and was provided. After running for 1.5 hrs car ac went off. The booking was for 13 days and imagine, we had to used this car without ac in such a condition. 2 times we took the car to the assigned provider by them and wasted our time.

Avoid planning any long trips with these cars.

25. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely pathetic and unreliable

I rented an automatic Baleno for a month. Received the car on a Monday evening and the remote control stopped working on the same day. Two days later, the petrol indicator showed false alarms. On Saturday evening, the technician visited to fix both. The following Monday morning, the car and the remote control stopped working again. The technicians visited, claimed that the car would work in 20 mins, then changed their stance and promised to come back and change the battery, then called five minutes after leaving saying that would not be possible due to "heavy traffic". The customer support manager yelled back on call saying that the car is reliable.
This is an absolutely pathetic service. I hope no one ever falls for this trap again.

22. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Guaranteed to have a worst experience

Worst experience ever I.
tried to use this multiple times, all the times I had issues.
1. Once i booked a 7 seater and they delivered a 5 seater. We had to cancel the trip and lost the full hotel booking amount. 2. They cancelled the booking of Swift without any notification and no response from customer care.
3. When there is high demand they will cancel your booking randomly and ask you to pay higher amount.

28. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have booked revv car recently and…

I have booked revv car recently and from the time of delivery to pick up, I had a worst experience.
They will make you to pay more than the booking amount by adding extra charges in the final invoice and you won't event get your advance amount. Customer care team will start sending you threatened messages if you delay payment. Car was in worst condition and will go off in first gear.

16. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have booked a Revv car in Hyderabad - Totally satisfied

I have booked a Revv car in Hyderabad. The pick-up, drop off process has been smooth and seamless. Even though the car was bit old and all the signs like dents, scratches there was no issue with the performance. I wouldn't hesitate to rent again through Revv, if needed.

The refund process was also smooth and money just returned in time automatically.

22. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

pathetic service

The service levels awfully fall short of the service support claims made by the Company/Executives. Moreover, the staff is least helpful and do not revert with details despite multiple calls to them. They are stubborn and do not listen to the customers.

1. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

We made a reservation for 7 seat…

We made a reservation for 7 seat vehicle for a month. One day before the delivery of the vehicle the REVV called and informed that they are not able to deliver the vehicle. Instead they offered 5 seat vehicle at a much higher price. Due to time constraints accepted and all terms and special conditions were never explained to us before we signed the contract and paid the full amount. Upon which they listed out special conditions as limit in the mileage, additional cost for extra mileage and did not offer us to buy extra mileage in advance for less price (which we came to know at the time of final settlement).
They had provided a vehicle where the insurance was expiring in the middle of the contract. We were stopped at the checkpoint and had to bribe the officer to let the vehicle go.
When we called the Customer Service for renewing and to inform that it is a shortcoming on the company not to review the insurance when expiring and to send a renewed copy.
One of the representative we talked told us it is our duty to renew the insurance and that we must have called the company to renew the insurance.
If I can give a much less rating as minus 0 to minus 10, I would have given them. Do NOT go with them, if you have to be careful and have all information before you pay the advance.

17. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst Car rental service ever

I had a terrible experience with this car rental company. Despite making a reservation in advance, the car was delivered to us 3 hours late, causing significant inconvenience and disruption to our plans for the day. The staff were unprofessional and unapologetic, and couldn't offer a proper explanation for the delay. The compensation provided was peanuts as well.

I would not recommend this car rental company to anyone. Their lack of professionalism, poor service, and subpar vehicles make them a terrible choice for anyone in need of a rental car. Save yourself the hassle and choose a different company that values its customers and provides quality vehicles.

5. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If you think that revv offers a better…

If you think that revv offers a better price compared to similar services (zoom car) then please read this review before booking your order. They have poorly described policies for customer rights - any fault from customer side is charged, but absolutely no policies when the fault lies with the company. Ex. When car is returned late by customer, penalty of ₹50 per 15minutes; but no such penalties when the company delivers the car late. I say this because the car was delivered late to us by 1 hour, and pick-up was delayed by 15 minutes. They charge exorbitantly if free mileage is slightly exceeded (20km charged us ₹200) or for small fuel difference (1 bar charged more than ₹500). After all this, the cars they provide are poorly maintained. In our case the brake fluid was low (very dangerous) and suspension arm bushing damaged.

31. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Exorbitant prices and unnecessary hassle

Would rather recommended buying a car and paying the emi, terrible service and the only time they actually respond promptly is when a payment is due. They're scamming customers by falsely advertising that the vehicles can be returned anytime, but when you actually want to end the subscription they charge one whole months rental charge as cancellation which is an annexure they've cleverly added in the agreement forms we sign.

29. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Cheating and fraud Company please Avoid this people.

I registered with revv from London and uploaded my UK licence, they accepted my licence and allowed me to book a car. I booked a car to use in Chennai and paid INR 16,000. When I reached Chennai airport and was waiting, car came after one hour (after making so many calls). Driver checked my UK licence and said that they can't give the car to me.
I told him to refund the money. He called the customer care and was talking for more than an hour. Then, they cancelled my booking and deducted INR 5,500 for nothing. I received my refund after 10 days. I realised that they are absolutely cheating. Kindly avoid this company, don't ever try this people. Frauds!

24. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They remotely disabled my car in the…

They remotely disabled my car in the middle of a busy road because the payment was delayed due to technical issues. This was a massive safety issue as i was stuck in the middle of the road with a disabled car.
On returning, they pointed out fake dents and scratches which existed prior. They refused to compare to previous pictures to verify the condition of the vehicle.

17. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Trust issues, Apathy towards Customer Sentiments

Trust issues. Dishonesty and absolutely no interest in understanding/supporting customers.
1. Booked a Creta AT Diesel as I needed it for a long drive across states. Called repeatedly and was promised the same or alternative SUV if not possible on date.
2. They surreptitiously changed the car make and model to a Verna 4 hours before delivery.
3. When called they made up stories on unavailability of car due to various reasons (multiple reasons by different people). Offered me a Santro or a Ciaz both not SUV and not suitable for longer drives.
4. Ended up with an old dumpy Ciaz that shot up my petrol bills in the end and made my drive a horrible experience.
5. Also they DONT INFORM you but Deliver Taxi/Yellow plate vehicles. So as a taxi driver you are harassed across RTO check posts, at a number of places etc. You are forced to pay RTO Road Tax too.

Read their policy before making a booking not after as there will be hidden charges and stuff

You cannot do a thing at the time of delivery so you are forced to take such vehicles, completely shattering your dream holiday. They only say 'sorry' but no compensation is given for poor vehicle replacement and hidden info (about taxis) and expect you to keep continuing with their shoddy service.

Except for the price they offered me as a new user when I booked I didn't find anything better with Revv over other self drive options. And the way they completely ignored my sentiments and my requests after booking has broken my heart. They simply didnt bother once they got their money.

25. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

NO NO NO NO. NEVER EVER TAKE THEIR SERVICES.

Please do not take their service under no circumstance even if you were stranded.
I had the most horrible experience in Mangalore, India when i hired their service in June 2022 when i had to go for medical reasons. The partner company who they were working with gave me a faulty key. I got stranded in the middle of nowhere and had to call for help. There was a car showroom nearby and i informed the concerned person who was the point of co-ordination for the car from Revv that the faulty key they gave when turned into the ignition had broken.Never in my life had i ever come across driving a car and a key would break like that. Who would ever want to break a key, get stranded in the middle of nowhere. The concerned individual from Revv when was told that i would get a key made so i as a woman can immediately leave the place and get to the destination, flatly refused and said they were coming to where i was and hand me a substitute key. I waited for a long time following up and finally when they arrived i handed over the broken key. Firstly before handing over the car, they should have made sure the key was ok before handing it to the customer. We do not know the possibilities of mishap that could occur with a key breaking like that in the middle of the road, Look at the risk they have put the customer into. No customer ever inspects a key, i mean i never ever done that in my life. Is the key so malleable that it can just twist inside an ignition and break. How is it that this was not taken care of by Revv? It is imaginably impossible for a customer to know that the key might break or is damaged in the first place. Not only did they openly ignored it, refused to address it or account for it at all means at all, but blamed the customer for breaking the key and charged a hefty penalty to reimburse them. Let me also tell you i was driving a manual gear box car and the key was not a sophisticated key that required high tech technology.
PLEASE DO NOT USE THEIR SERVICES, ALLOW THEIR SERVICES FOR WOMEN WHO ARE AT THE HANDS OF UNVETTED PARTNER ORGANIZATIONS WHO THEY DEAL WITH WITHOUT THOROUGH DUE DILIGENCE AND WHO HAVE OPENLY CHEATED CUSTOMERS AND ALSO PUT THEIR LIFE IN DANGER ON UNKNOWN ROADS TRAVELLING INTERSTATE OR WITHIN THE COUNTRY.
I would strongly advise all women, families and tourists do not take their services and be very careful to know who they are dealing with. REVV IS INCONTESTABLY RESPONSIBLE FOR THE DAMAGE IT HAS CAUSED AND CONTINUE TO REMAIN AS A MEMORY ETCHED FOR NEVER EVER CHOOSING THEM AS A BRAND OR A SERVICE.

NOT ONLY DID I PAY FOR THE KEY BUT I REALISED I COULD HAVE FIXED IT WITH THE NEARBY SHOWROOM EVEN IF THEY REFUSED. HONESTY IS NEVER THE BEST POLICY WITH THESE PEOPLE. THEY FLATLY REFUSED TO UNDERSTAND THE MATTER AT HAND AND BLAMED THE CUSTOMER WHEN IT SHOULD BE TACKLED WITH MORE ACCOUNTABILITY AND INTEGRITY.

PLEASE DO NOT EVER USE THEIR SERVICES FOR SECURITY REASONS AND FOR EVIDENTLY HAVING A CLEAR PRIOR INTENTION TO BE MALICIOUS.

16. Juni 2022
Bewertung ohne vorherige Einladung

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