I would have given 0 star if option available. There service was horrible. We booked in chennai for two days for around 9k. At the last moment, they informed that car has some technical issue, engine... Mehr ansehen
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Das sagen Bewerter
Worst car renting experience. Car was not in a great shape, not clean. Broke down twice in 4 days. Customer Service is pathetic . Untrained customer service executives. They would take hours befo... Mehr ansehen
Pathetic service by Revv! First, they delivered an XUV700 instead of our booked Thar, switching it only after 6 days. Worse, they remotely locked the car at 9 PM while we were on the road with family... Mehr ansehen
Had booked a self drive car at New Jalpaiguri for 4 days at Rs 16800 with the assurance of a new Baleno. Rev doesn't give any contact of driver till last moment. This rules out customers asking for ac... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
#India's fastest growing self-drive car company with multiple options to meet all your #SelfDrive needs in 11 cities 🚗
Kontaktinformationen
East Chestnut Street 204, 67301, Independence, Vereinigte Staaten
- revv.co.in
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Das haben sich andere Leute angesehen
TERRIBLE EXPERIENCE:
TERRIBLE EXPERIENCE:
1) Car dirty both on the inside and outside
2) multiple damages to the body
3) sagging seats
4) Wheel balancing was not done / risky to drive on the highway
5) Barely enough diesel to get the the gas station
6) Not enough air in the tyres
7) After complaining, the customer care person asks me to take the vehicle to the nearest garage and get it cleaned and to get the wheel allignment done...they will reimburse...
worst company and i would go extra mile…
worst company and i would go extra mile and say they are scammesters took away deposit , gave wrong cars than committed , incompetent staff to reslove issues. cars conditions also not worth it top of it one of the car has red ants and insects in spite of hundreds of request they have never bother to change the car. Scammers are now refusing to give our deposit as well.
BEWARE: Refund Scam Alert – Security Deposit Not Refunded Even After 20 Days
I’ve been a loyal Revv customer for over 3-4 years across multiple cities, but this recent experience has completely shattered my trust. After my last trip ended 20 days ago, I’m still waiting for my security deposit refund — and the worst part? No communication, no update, not even a courtesy message or email explaining the delay.
Every time I called their customer service, I was taken on a cycle of lies and false promises. It’s always the same story:
“We apologize, we didn’t know this was pending. Our manager will call you back in 5-10 minutes… you’ll definitely get a call by EOD.”
Guess what? No call. No refund.
After repeated follow-ups, they eventually started lying outright, claiming that the refund had already been processed — but there’s no trace of it in my account.
Here are the names of the reps I spoke with:
• Aviral Singh
• Harsh Dixit
• Suvankar Boity – blatantly lied that the refund was processed
• Madhu Singh – promised to escalate the issue and asked me not to call back. Really? My money is stuck and I shouldn’t call?
This isn’t just poor service — it feels like a scam. For a company like Revv to hold onto customers’ security deposits with no resolution or accountability is unacceptable and unethical.
If you’re considering using Revv, think twice — unless you’re okay with your security deposit being held hostage with no recourse. Extremely disappointing from a brand I once trusted.
Very poor experience with Revv car.
Very poor experience with Revv car.. not at all recommended in Mumbai atleast.their service provided in Mumbai will not answer your call after the payment is made and will report the customer did not answer his call.. so please take care.. they will block your number too..
so you will keep getting busy tone..
not reliable at all their sales representatives will take no responsibility.. they will mention clearly booking was your decision.. so definitely a BIG NO to REV car in Mumbai. Last minute I had to book with Zoom at additional 10k and Revv car does not provide any compensation for cancellation of my booking, I was told that their system had glitched in Mumbai..all they could do is refund my booking money and apologize.. so please book at your own risk with Revv car.
Booking ID 11639403
Booking ID: 11639403 for 7 days.
the worst platform ever to rent or subscribe a car. pre follow ups for order is rigorous and post is they don't value anything. sales person commits so much during pre order and vanishes once the booking is done zero response. and customer care ms.shashi she talks to you in a way as if she haven't slept for many years in that lame tone and she speaks as if i owe her anything. would never recommend this to any of my friends or colleagues. After paying when asked about the time of delivery that too after multiple calls to custimer care and sales person didnot respond to calls or whatsapps, her answer was sir we can't commit on when we can give you the car the blame was pushed on service people
PLEASE DON'T USE REVV EVER
Bad experience and poor car
I booked RE V earlier, and they used to be good. My recent Visit car was in pathetic condition. Seats were ton outside exterior was damaged. The engine was not performing well. There was an issue with the clutch plate. The car even broke down and did not get good support. On top, they deducted 50% of the deposit, making some false claims to avoid them.
pure scam. Never go for this.
It's a pure scam. Never go for this. They never refunded the deposit although there was no reason even till drop off. They never called or informed during pickup of any damage and later they claimed major damage.
WORST EXPERIENCE EVER
WORST EXPERIENCE EVER – A NIGHTMARE CALLED REVV!
Booked Car: XUV300 (later replaced with a 2019 Maruti Swift)
Rental Period: May 1–7, 2025
If I could rate this company in the negative, I would. This was not just a terrible service—it was a full-blown disaster that ruined our trip, cost us a ton of money, and put our lives in danger.
Let me break it down:
1. Booking Failure & Last-Minute Scam:
We booked an XUV300 for our trip to Ooty well in advance. To travel there, we needed an e-pass which requires the car’s registration number. Despite repeated follow-ups, Revv kept refusing to provide it until the last moment. Then, on April 30th—one day before our trip—they suddenly say, “Oops, we can’t give you the car unless you pay more for a different one.” Classic bait and switch. We had no choice but to accept a 2019 Maruti Swift, available only from May 2nd. We lost our hotel booking for May 1st in Mysore—money gone.
2. Late Delivery, Broken Promises:
The car was scheduled to be delivered at 10 AM. It showed up at 2 PM. I specifically asked if it was in good condition. They reassured us—but they LIED.
3. Car Breakdown in the Mountains at NIGHT:
At 9:30 PM on May 2nd, while driving in the mountains, the engine started lagging, and then smoke began coming out. We were stranded in a dangerous, isolated area with wild animals around. No network, no help. We tried to reach “24/7 customer support,” but guess what? THEY DON'T ANSWER AFTER 7 PM. Total fraud.
We were left to depend on kind locals and managed to walk 7 km to Ooty. We finally got in touch with the delivery guy who casually asked us to “leave the car and send pictures.” Seriously?
4. Revv Did NOTHING:
The next day, we demanded a replacement. They refused. We had no vehicle for our trip and had to explore Ooty using taxis, spending ₹3000. Then we had to book a bus to get back to Bangalore for another ₹4000. The broken car just sat there until they finally towed it 2 days later, on May 4th.
5. Cost of Their Incompetence:
• Revv rental: ₹14,290
• Fuel: ₹2,838
• Lost hotel in Mysore: ₹2,000
• Taxi + bus due to breakdown: ₹7,000
Total damage to us: ₹26,128
...and now Revv has the audacity to send us a fake damage bill for ₹20,000, claiming undercarriage damage—which we had nothing to do with. Even worse, their policy clearly states the max liability is ₹10,000.
6. Fraudsters, Not a Company:
They refuse to refund anything. Their car broke down within 3-4 hours of use, yet they kept the full payment, ruined our trip, endangered our lives, and are now extorting us for damage we didn’t cause.
We are left with no option but to lodge a formal complaint and pursue legal action.
Revv is a scam, a liability, and a disaster waiting to happen. AVOID AT ALL COSTS.
Revv is highly unprofessional company
I booked self driven car for 4 days from 15th to 18th of may 2025 in Goa. I was supposed to pick up car at Dabolim airport. The driver called me first outside the exit gate of airport premises. Once I reached there, he called me to come further 300-400. I reached there dragging my luggage. I asked why he coundnt come cloure to the exit of airport premises where many other people were taking their cars. The driver misbehaved and responded very rudely saying I can leave the car if I wish. I was left with no option but to look for alternative transport. This was informed to REVV team but they flately refused to return the advance paid at the time of booking. They handled the situation in the most unprofessional manner. Avoid taking any services from this cheat company.
Attempted extortion after giving back the car
I booked a car on a Tuesday 2pm, the car was still not here at 5pmso I called to move the booking 2 days forward, which they agreed after 10 minutes of arguing.
On Thursday, the car was on time, the tank was empty, blinking petrol indicator, and the range indicator showed 52km, which is a flat estimation.
I brought back the car but this range indicator never went up. On the contrary it went to 0, then --- .
Of course they took back the car and tried to extort me money because the number was no mote 53. The conversation went sour and I left the people with their car.
I'm shocked how unprofessional they were firstly and how they tried to con me then
I thought it's because I'm a tourist but I read a lot of negative experiences, they're very dishonest.
The car was in a good state though
Booking ID 1160 9695 (Atri Mukherjee)
Booking ID 1160 9695 (Atri Mukherjee) — 10 days, no update on fuel reimbursement. Daily false promises, zero callbacks. Last agent Yukti Gupta was dismissive & refused supervisor contact. Pathetic service. Need resolution & callback ASAP.
Worst services from REVV. 0 RATING.
Worst ever services from REVV the very first person we spoke to and get quotes and ask to get to have a car delivery next day then at first said yes can give later on started changing statements and at the end said can’t give you that car and you have to select another one and then quoted with someone else and he said the car is available and can be delivered Tuesday which is today and quoted price of more than what I was offered and ask for documents of licence in whose name car is to be allocated and residents proof of address. However was told that we will get a time by delivery team at what time delivery of car will be given though we preferred to have morning slots and later on no follow ups by team or any of revv team members we upfrontly had to call every now and then and ask for status still was informed of 8 am to 10 am. I am sure CAR DEKHO IS WATCHING ALL SUCH REVIEWS BY THE TEAM IN AHMEDABAD WHO IS GETTING PAID FOR NOTHING AND THEY HAVE A VERY RUDE ATTITUDE TOWARDS THEIR CLIENTS WHICH IS NO GOOD AT ALL. The GUY WHO CAME PRAKASH DOESN’T HAD A SENSE OF TALKING. The guy in the team I spoke to LAKSH SHARMA said can’t give you a proper time and disconnected the call over a WhatsApp and said will cancel the order and refund the deposit. I was promised of DELTA MODEL 2024 and been given sigma model jan 2025 and has taken money out of my pocket already and told the team about this and now they changed the statements stating that sir we can’t guarantee anything and whatever was available we have given to you. Also, ground team doesn’t know what customer service team is doing and customer service team doesn’t know what ground team is doing. Every other person is blaming each other and they do not know what their job role is? After taking money out of my pocket every other person is changing their statement and saying we can’t do anything now. I have taken a one month subscription and they do not have a courtesy to follow up and do not even care about its customers. I would be taking this to legal advice and will be filing a case as well. Moreover my brother took car on his name and they took my documents for no reason and wasted a lot of time almost an hour and half to get a car and took my photo with a car and took my documents for no reason and when asked why they said companies policy but there is no as such company policy of giving other person who has came along to take their documents and which is illegal I did not give my consent to them and PRAKASH THE GUY TOOK DOCUMENTS. We travelled 130 kms to get a car and wasted so much time that I was bound to give my documents thinking we do not want to waste much more time and these people were blaming on each other and taking piss on me. I did came a long way and this is such a rediculous experience from REVV I WOULD NOT I REPEAT I WOULD NOT EVER EVER IN MY LIFE REFER REVV TO ANYONE ESPECIALLY WHO IS COMING FROM ABROAD watch this review of mine before going to this people.
It's a well planned executed scam
It's a well planned executed scam. First they will ask your contact number through the app. Then a guy ( for me named Vedaant ) will contact you. Say some sweet words and gets a deposit of 5000 from you and it's gone forever even if you cancel the booking. And the positive reviews all in playstore are a real fake created by themselves by creating random Email Ids.Please don't get scammed.
Do NOT use REVV
I had a subscription from 20th of March 2025 for 15 days period. Firstly, the car provided was not worth the money.
Moving on, I returned the car on the 14th day before the actual end of Tenure and the car had more fuel in the tank compared to when it was handed over to me. I was promised before booking that the extra fuel prices will be reimbursed. It says so in ONE OF their FAQ pages (revv(dot)co(dot)in/faq) under the question "Do I get any reimbursement for the fuel I fill in my Revv car?" and when the invoice was sent in after returning the car, they conveniently share another FAQ page (revv(dot)co(dot)in/open/delhi-ncr/faq) where it says otherwise. They have misleading information on the webpage just to deliberately rip their customers off.
On top of that, just enquiring how the subscription works was followed by more than 30 calls from 7 different executives forcing me and my friends to make the booking but once the booking was done, customer meant absolutely nothing. I am going to make sure to go out of my way to spread news about their bullshit business model.
The webpages are cited on 16.04.2025 and they will very well change the information there soon. I however have screenshots and pdfs of the site with the date. I am currently looking at my legal options to make sure these guys do not rip others off in the future.
Not Recommended ! Not customer friendly
Not even worth of 1 star rating.
1. Very poor customer support
2. Limited miles
3. Think twice before you make a decision
Useless rental services
Useless rental services, their company policy is just make money don't bother about the customer satisfaction, pay the charges even if you don't book a car ( had a multiple bookings due to uselessREVV car website shows IST zone while booking and confirms the booking with current account in my case in EST) I made 4 books on the same day 2 (11594016,11405924)cancelled 1 success(had issues with car ,11594019) 1 uncancelled (mistakenly or forgot to cancel11594016) .if you want a self driving rental I don't recommend REVV. Their customer support and supervisors concern about just money. I beleive their policies in bold letters written just LOOT CUSTOMERS we don't worry about their satisfaction
I am very disappointed with the Revv…
I am very disappointed with the Revv car customer service revv.co.in over the phone they said you can book a car subscription and if you cancel prior to delivery deposit will be refunded. I told them let me think and get back to you but he forced me to book the car. Now after few days emailed them to cancel the booking and they replied after a week and said we can’t refund you money as it’s company’s policy. My question is why they told in the beginning prior to booking that they will refund and now they are saying they can’t . Why these people not honest and transparent and don’t clarify. And they never stick with their words.its just about money they grab money and that’s all they don’t care about customers.
If fraud has a name it will be Revv.co.in
If fraud has a name, it should be REVV.CO.IN. I went to India from the USA and booked their car for one month. I have been told that they will remove the branding and advertising stickers, which they usually have in side windows and back glass, but at the time of delivery they didn't remove it. I went specially to Chandigarh for taking my delivery. They told me to wait at least 4 hours despite following their expected delivery time. Their delivery executive supervisor named told me he is the owner of the company, as he has been working there for more than 13 years. After facing all these issues, I was still expecting the delivery to be smooth and per their agreement. I selected a Breeza automatic, but they gave me the insurance and documents for the other car (Toyota). They will not cover minor accidents from the insurance and will not disclose all terms and conditions clearly. This is a total scam. If you are looking for a 1-2 car subscription, it might be good for a 12-month lease.
Avoid this company
Not honest. Very reactive before booking, but after you sign and pay it’s not the same. They called me 1 day before delivery to tell me my car was not available because the previous customer extended (customers are supposed to tell 1 week in advance if they want to extend so I don’t know how it is possible + I booked a brand new car). They gave me another car, I had to insist because they wanted me to pay more. I got the car with 62% fuel, gave it back with 100% after 5 days and now despite the contract and pictures they say it was full at delivery.
The cars they deliver are poor quality for the price you pay, not clean and with bad smell inside.
They also don’t take care of fines from previous customers, so police is always stopping me on the road.
Also, it’s been 2 weeks I asked for the registration certificate of the car that I don’t have, but they are not replying.
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