Retainer Xpress Bewertungen 287

My experience with retainer Xpress has been excellent. I ordered two retainers and unfortunately one of the bottom retainers was slightly loose. I contacted retainer Xpress and they sent me a new replacement out straight away. It was a very smooth process and I’d definitely recommend. Thanks

Quick response times got my retainers in a week for a very reasonable price!

I recently had a deeply disappointing experience with Retainer Xpress, and I feel compelled to share my ordeal to prevent others from encountering similar frustrations. Initially seeking a simple retainer replacement, I placed an order with Retainer Xpress. However, instead of receiving the expected retainer, I was sent a night guard.

To exacerbate matters, the night guard they sent was not only incorrect but also caused significant discomfort and pain. Upon wearing it, I found myself with cuts and abrasions all over my mouth, rendering it virtually unbearable to use. The poor quality and ill-fitting nature of the night guard left me questioning the integrity of their products.

The lack of attention to detail and disregard for customer satisfaction exhibited by Retainer Xpress is deeply concerning. It is evident that they prioritize cost-cutting over providing a quality product and ensuring customer well-being.

In light of my experience, I strongly advise against using Retainer Xpress for any dental appliance needs. While their prices may seem appealing, the potential risks and discomfort associated with their products far outweigh any perceived savings. It is worth investing a little extra in a more reputable and professional service that prioritizes customer satisfaction and product quality.

In conclusion, steer clear of Retainer Xpress if you value your dental health and overall well-being. Trustworthy alternatives exist, and it is worth exploring them to avoid the frustration and pain I endured. Let my experience serve as a caution and be spared from the regrettable choice of I made using this company!!

The customer service via the WhatsApp chat was fast and polite. The moulds were easy to complete and my retainers fit perfectly! Very happy with my purchase!

Loved my new retainers, I had already tried another company doing the same thing but it didn’t work out. I had a go with retainer xpress because of their reviews

Personally I found the impression taking easy. The first impression attempt didn’t go as planned but there were plenty of putties in the box. I also got a free set of whitening tray with my two pair retainers.

Will be telling my family and friends 😄

Don’t use this company. They make it out to be really simple and easy to use but it is not in the slightest. I did about 6 impressions in total and not one was usable as the putty is such poor quality that it doesn’t even cover your teeth properly. I had to waste a further £13 on more putty. After wasting time and money, I requested a refund as I no longer wanted to engage in the process nor receive a retainer from this company who could not even provide usable impression kits. They said they would deduct £39.99 from my refund due to the impression kit. I found this ridiculous as the impression kit was useless and consisted of 3 upper and lower trays, one of which I couldn’t even use as it was too big for my mouth. The company is a scam.

Ordered some night time replacement retainers and whitening moulds. Really impressed with the quality of these and they seem to fit well. There's a knack to getting the moulds right so I recommend ordering a spare putty and to send photos over via Whatsapp to get them checked before posting. Would definitely buy again in the future!

Retainer Xpress really helped me out! I had lost my retainer just before getting married so needed something quick! I sent in my own mould, which made it much easier. They also had an offer on, of two sets of upper and lower with free whitening trays, which I'll put to use soon.

I was pleased to receive my mould back wrapped in bubble wrap and the brilliantly fitting retainers in a cool case.

Will definitely recommend and use again when needed. Thanks again for the customer support on WhatsApp

On March 7, 2024, I purchased both top and bottom retainers from Retainer Xpress for a total cost of £154.99. The package included four putty materials for molding the teeth. Despite meticulously following their instructions at every step, I find myself unable to meet their verification requirements. To my dismay, they now require me to purchase additional putty from their website, which will incur an additional cost of £7.99, with no guaranteed success.
This company’s practices feel like an endless rip-off, capitalising on significant usability challenges. The verification process appears unattainable.
Doubts about the feasibility of their product and service have led me to request a refund for the unused service. I am willing to pay for the kits I’ve already used.
However, Retainer Xpress’s deduction for the putty kits is excessive. They offer a deduction of £39.99. To purchase additional putty on their website is £7.99 and average retail price of the putty is only £12.99, I can't adjustify £39.99 deduction they proposed.
Had I obtained a retainer from a dentist, I would likely have received it by now. The verification difficulties have caused a significant waste of my time.
My advice: Avoid using Retainer Xpress altogether.

Outstanding service, they made sure my retainers fitted my teeth perfectly by keeping in contact all of the time.

i have nothing bad to say - fast delivery, great customer service, easy process and very good quality! thank you so much :)

Excellent customer service (very helpful all the way through the process- from order placement to aftercare)and really amazing product. The retainers fit incredibly well. Even better than my previous one, that was done at a dentist. I am very happy with the retainers and would recommend this company to anyone who is looking for retainers or nightguards.

I have already sent a good review on ordering, doing the mould and returning it, but now I have received my retainers I am ecstatic with the results. I had to trim off the back teeth off both, once that was done they were perfect. Actually better than the ones I had done at the time of my brace 9 years ago. So happy, I highly recommend this company, fast and efficient.

Not very happy with the delivery time
I payed for the fast delivery what is the whole process being done in 7-8 days.
My impression kit didn’t turn up until 8 days after delivery and it’s now 4 days since I returned the impressions for them to be made and returned to me. Now at 13 days since purchase and still waiting on my retainer to be made and delivered. So not exactly accurate considering I payed for the fast delivery

I got my retainers from Retainers.co.uk and they are fantastic! Ordering was easy, and the retainers fit perfectly. They're comfy to wear and have kept my smile looking great. The customer service team is super helpful too. They are always available to help you with any query online.They have a super fast response time as well. The whole process where I had to take my dental mould was also made super easy by there step by step process videos and guides.I highly recommend Retainers.co.uk for anyone needing retainers! :)

I ordered a top retainer which arrived very fast, the service was fantastic and the team were helpful!

Retainer Xpress. Best in the business. High quality and long lasting. LATAA

Had a great experience with Retainer Xpress. A very easy service where I was able to get a new pair of retainers in very little time. Customer service team was very helpful and everything was smooth from the moment I purchased my new set of retainers till the moment they arrived. Good fit, and look great.

Really good company and service. Quick and easy to use.Would use them again