Responsible Life Bewertungen 2’217

Tracy James was friendly and professional from the first meeting. Everything was explained clearly. Unforeseen issues raised by the lender were dealt with promptly by Tracy who kept us informed of progress throughout and we completed within the given timescale. Would definitely recommend.

I cannot thank Susan Chessor enough for her hard work,professionalism patience and commitment to helping me through the remortgage procedure.
From finding me the best deal for my circumstances and keeping me informed and upto date all along the way.
I would recommend Susan and the company for anyone looking for help and advice.

We have been dealing with Sammi Atkinson throughout this journey which we instigated around 18 months ago as an initial enquiry. Sammi has been knowledgeable, helpful, highly professional and supportive throughout the process. She has taken time to consider all our options based on changing circumstances and established the best solution for us.
Sammi’s attention to detail, support and inputs have been invaluable and we would have no hesitation in working with her again and would therefore highly recommend her.

Paul Glendennan was very professional. He visited our house and gave us honest independent advice. He explained the process in great detail. The way he relayed everything made us more comfortable about going ahead with the equity release. Afterwards, he forwarded a detailed explanation in the post. The proceedure was painful from then on. Thank you Paul.

Responsible Life has never been pushy but at the same time always proactive. Works with empathy and professionalism.
My very poor experience of others in this market just goes to emphasise how good responsible life is. A pleasure to deal with them

Dedicated personal and highly professional and diligent advisor.

Kristian Moore, our Royal London equity adviser guided us through the whole process smoothly and with great understanding and expertise. He was always available with answers for our many questions. I recommend him highly to anyone requiring financial advice.

The whole process was made simple by our adviser, Sharon Coatalen. Sharon guided us through every step and was very responsive in scheduling phone calls and zoom meetings.

We would recommend.

This is the fourth time Sharon has helped me and she gives you a lot advice beforehand, I would recommend her anytime

It was an easy process which we were guide through bu Susan the responsible lite adviser. Her support throughout was greatly appreciated.

David La Haye was excellent and made sure I fully understood everything I needed to.

Dave Long explained everything clearly, professionally and honestly. He made us feel very at ease.

From initial contact, Responsible Life provided an excellent service in securing our equity release mortgage. Dave Long, our advisor, was prompt, but never pushy, and was extremely thorough in providing all the information we required, weighing up the various options. Every stage was documented in both email and letter format. We appreciated his professionalism, but also that he was so friendly and approachable. We are confident, too, that he will continue to offer any advice and guidance we may need in the future.

My application was not the simplest and Mike managed to find a mortgage for me
His compliance was thorough
The questions he asked were relevant
He provided back up all through the process
I would recommend using him
Lifetime mortgages are huge step for older borrowers and I think Mike would guide an applicant through the process fairly without a 'hard sell'

From the moment we met Paul Hood, we felt safe and confident with everything that we wanted and needed to know regarding releasing equity from our home. From our first meeting which took place at our home, Paul explained the procedure, listened to our needs and said he would find us the best company and lifetime mortgage to meet those needs. We chose Aviva as it offered everything that we wanted (we were adamant that we wanted to pay the interest each month)
The whole process only took 4 weeks and Paul explained and answered any questions we had thoroughly, patiently and professionally.
We wouldn't hesitate to recommend Paul to anyone looking to seek advice regarding equity release and he made what to us was quite a daunting scary prospect into a pleasant successful outcome.

Sharon, my Equity Release advisor, was incredibly helpful and patient through out the lengthy process. She gave me in depth information guiding me through each stage, and highlighted the cons as well as the pros, making sure I knew exactly what I was getting myself into. At no time did I feel pressured or hurried along. Releasing equity from ones home is a large and important decision, Sharon was invaluable and extremely helpful throughout.

Paul was very calm and knowledgeable and I never felt he was trying to persuade me. Once we had discussed my circumstances and need, he made me rethink my options once he had explained all of the "routes" for me. Followed up with good information and forecasts and allowed me to come up with the conclusion.

Having been advied by Just Retirement to consult a finanial Richard Austenadviser, I chose Responsible Life (Rl) as they had given excellent service in a a previous consultation. This time the advice was equally good and my advisor Richard Austen gave very good guidance and was generally prompt and proactive through the application process even though JUST could be slow through some stages

We were impressed with the service we received from the company when we first approached them and were happy to return to them when we decided to apply for a further advance, and we were equally impressed with the service we received on this second application, it was quick and accurate and with clear information to all queries.
We were very pleased to be dealing with Richard Austen who was as helpful and knowledgeable as our first experience.

I felt supported and informed by David La Haye throughout the entire process. Some aspects of my case proved to be quite challenging but all my questions were answered promptly and David would check with the solicitors and relay the info back to me almost immediately.
A previous company I talked to were quite condescending to the point of rudeness but David was always courteous and reliable. Equity release is a huge step to take but everything was explained so that I could understand. I would not hesitate to recommend this company. Thanks to all involved.