Excellent service from Respiratory Shop. They were extremely helpful, knowledgeable, and made the whole process straightforward. They took the time to answer all my questions and provided great advice... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I needed the item last minute after being let down by another provider. Respirator shop delivered the product on time without issues, with correspondance thrown in. I am very grateful for yur time and... Mehr ansehen
Straight forward website, which made ordering nice and simple. Good quality PPE and very reasonably priced. My order came two days after I ordered it. Great service I would definitely use them again... Mehr ansehen
After clarifying which products i needed with the staff on the phone i placed my order and all items were delievered next day. Excellent service and all products arrived safely. I have already used th... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Shop the certified range of Dust masks & respirators such as FFP3 Dust mask, disposable dust masks, reusable respirators, filters and face fit testing equipment at lowest prices. Top brands including 3M, Moldex, Portwest & JSP. Free shipping on orders ...
Kontaktinformationen
Back Lane, TN21, Cross in Hand, Vereinigtes Königreich
- respiratorshop.co.uk
4.7
Hervorragend
367 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service from Respiratory…
Excellent service from Respiratory Shop. They were extremely helpful, knowledgeable, and made the whole process straightforward. They took the time to answer all my questions and provided great advice without any pressure. The order was handled efficiently, and the customer service was outstanding from start to finish. I would highly recommend Respiratory Shop to anyone looking for quality products and excellent support. Thank you!
20. Juli 2026
Great all round
Firstly, a great company to deal with. Great customer service and best value product we found
22. Juni 2026
Excellent Service
I needed the item last minute after being let down by another provider. Respirator shop delivered the product on time without issues, with correspondance thrown in. I am very grateful for yur time and effort.
17. Juni 2026
Quick delivery and the items were in…
Quick delivery and the items were in good condition.
10. Juni 2026
PPE.
Straight forward website, which made ordering nice and simple. Good quality PPE and very reasonably priced. My order came two days after I ordered it. Great service I would definitely use them again.
Regards
Robert.
4. Juni 2026
Very poor customer service
Very poor customer service. I paid extra for next-day delivery and expected the service I selected at checkout. When it became clear that the delivery would not arrive as promised, I cancelled the order. Despite the next-day service not being provided, the company was only willing to refund part of the delivery charge as a "gesture of goodwill" rather than issuing a full refund.
The retailer has a contract with its courier service, so any delivery issues should have been addressed directly with the courier rather than being passed on to the customer. As the customer, I paid the retailer for a specific service and should not have been left out of pocket when that service was not delivered.
To make matters worse, I received no email confirmation or notification regarding the cancellation and was effectively ignored when trying to obtain updates. The lack of communication and accountability only added to an already frustrating experience.
Overall, a very disappointing experience. Poor customer service, poor communication, and an unwillingness to take responsibility when a paid-for service was not delivered. The offer of only a partial refund for a service that was not provided was unacceptable.
1. Juni 2026
Antwort von Respiratorshop
Your order was dispatched immediately on the next‑day service you selected. We use a premium courier to minimise potential issues, and this is reflected in our many 5‑star reviews for delivery speed and customer service. Over 97% of orders arrive on time, but occasional courier issues can and do occur, which can be frustrating for both customer and retailer and are outside our control.
When you notified us of the delay, we checked straight away, though DPD had not yet provided any reason. Once the delay was highlighted and the tracking updated, we informed you immediately. At that point, there was nothing further we could do to speed up the process.
Regarding the delivery charge, we offered a reduced delivery cost below our standard rate as a goodwill gesture because it was not delivered next day. You then demanded it be delivered for free or cancelled. As we were not prepared to agree to free delivery, we followed the option you gave us and cancelled the order. Your refund was issued in full, so you have not been left out of pocket.
We always help where we can and will continue working to maintain the high service levels reflected in our reviews.
Effective communication when an item…
Effective communication when an item was out of stock and offered alternatives, extremely speedy delivery, cannot fault them.
21. Mai 2026
Excellent service
Excellent service - call back appreciated even though I didn't leave a message.
30. April 2026
Saccharine solution
Items received in good condition in a timely and efficient manner.
Order process was completed with ease.
30. März 2026
I was looking for some new respirators…
I was looking for some new respirators to look after my staff and the selection at the Respirator Shop was excellent and met my requirements.
4. März 2026
Good & bad
Mask good. Packaging bad - arrived in flimsy packaging so box was squashed & torn (not great when purchasing safety equipment).
17. Februar 2026
A very quick delivery.
16. Dezember 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.