I would give it zero stars if possible. Horrendous customer service. Two damaged dresses, an outstanding refund and an impossible return process. Despite repeated emails and a formal complaint, I’m st... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I would give it zero stars if possible. Horrendous customer service. Two damaged dresses, an outstanding refund and an impossible return process. Despite repeated emails and a formal complaint, I’m st... Mehr ansehen
Unternehmen hat geantwortet
Resolver has always bee very helpful in resolving disputes which are normally achieved by their first contact with third parties. I had disputes with a big domestic power company and it was not o... Mehr ansehen
Unternehmen hat geantwortet
An absolutely great site for helping consumers of everything ! They currently offer free help and they are fantastic they recovered loads for me during the PPI period and they have been there for o... Mehr ansehen
Unternehmen hat geantwortet
Resolver are the only people who can help when other agencies fail... I've been helped a number of times and just recently within a few days by suggesting I would engage with Resolver, I received co... Mehr ansehen
Unternehmen hat geantwortet
Resolver is a free, independent issue resolution service. We connect consumers with organisations to help find the best outcome every time.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely brilliant service and I recommend Resolver to everyone. We really need a consumer advocate and Resolver is perfect. I have now complained, via the platform, to three different companies. All three only responded to my complaint when I did this and I want to sincerely thank Resolver for such an excellent and professional service.

Antwort von Resolver
Twice I have had issues with Vodafone with no response from them.
Once I submitted a Resolver complaint Vodafone customer services responded with emails and telephone calls.
Resolver works!

Antwort von Resolver
In mid-late 2023, I was confused and unsure of my rights with regards to some extreme delay claims that I against an American airline.
A friend suggested that I consult with Resolver.
I am ever so grateful for the advice I received and the voluntary follow up that ensued. I can’t believe that all the advice was given free.
I have no hesitation in recommending Resolver for any matters at dispute with companies.

Antwort von Resolver
Resolver is a great way to stir up a company that has done you wrong soon as they recieve an email they will email you directly to solve the issue well worth doing it. 5***** from me.

Antwort von Resolver
Resolver helped me greatly and free of charge to claim irresponsible borrowing of one of companies.
Great job.

Antwort von Resolver
I've used this service in the past as it eased my anxiety towards raising complaints with various providers. Their service had all the providers I needed help with and their process in resolving issues, plus the advice they provide is amazing!

Antwort von Resolver
Resolver helped me with an issue that I just wasn’t getting anywhere with. As soon as Resolver became involved the company responded and I had a satisfactory outcome not long after. Would definitely recommend.

Antwort von Resolver
Had an issue with a well known utility supplier after moving home with the initials BG. Getting nowhere with them I turned to Resolver who , in a nutshell basically, contacted them with my case and in a relatively short time provided a resolution.Needless to say,I moved energy supplier with a 5* service.

Antwort von Resolver
Excellent service - took me nearly 18 months to sort mums electric bill with SSE and OVO energy who took over. 12 months of escalations false promises and no calls back after spending hours waiting . Thankfully I decide to use Resolver - I can’t rate high enough. Factual, empathetic, professional and got things sorted for us. The were persistent and achieved a better outcome than I would have gone on my own. Please support this fantastic service.

Antwort von Resolver
I have used resolver a number of times when I have been ignored, received wrong information or the wrong outcome - I have also made recommendations to others who received successful-outcomes through Resolver
Easy to use, great templates to help & regular updates - a great service Thank you

Antwort von Resolver
I just got an email from resolver telling me how many people they helped and asking for a contribution....WELL, I got no help, automated emails no human contact. They neither contact vinted or Evri, who I had the problem with, and guess what their emails are also no reply. Too many dates to put into the box for when this problem happened and its still ongoing.

Antwort von Resolver
A truly helpful platform.
Sadly i have been mistreated by two companies in the past and on those occasions, Resolver has been outstanding in their support. I highly recommend using them for any disputes you might have.

Antwort von Resolver
Had a problem with Butlins tried to sort out by myself no joy. Went through Resolver all sorted keep on helping people please

Antwort von Resolver
Booked to fly Heathrow to New York, back in 2018, but our outbound was delayed 8 hours for tech reasons. Claimed a refund on return to UK but BA rejected our claim. Long story short; Resolver gave us letter templates and after several to & fros BA finally coughed up. Couldn’t have done it without Reselvers help.

Antwort von Resolver
This group has helped me get money back from airlines and several other things too. They really helped me setting out letters and giving advice. Totally recommended

Antwort von Resolver
They have certainly helped me in the past but it seems. Like it depends on who the company is.
I know the one issue I had with Evri I was left with no response but overall not to bad

Antwort von Resolver
When I thought all was lost and not getting any where with my complaint, a friend recommended Resolver whom I'd not heard of before came to the rescue. They helped me to get a resolution which saved me from getting a fine. If you have something you need help with, get in touch with them to help you resolve the matter. You won't regret it and it's free.

Antwort von Resolver
I got in touch with Resolver in its early days and was astonished how much help I got. It involved me being delayed by a flight with Aer Lingus. Basically I was delayed in Dublin for at least 6 hours flying to the USA. I wrote a letter via Resolver (who helped with the wording) to Aer Lingus. The airline did the normal thing and just rejected it out of hand - I suspect that is their first response. Resolver then said to me they will write to a particular Department. Again, this was rejected. Resolver said they were expecting this and then wrote another letter and copied in the CEO. The next thing I know is that the airline accepted the complaint and sent me a refund cheque - in full. By the way, this was what they had to do due to EU regulations - it was the minimum they had to do by law. Resolver knew what to do which resulted in success. I haven't had a need to use them again, but have recommended them to others.

Antwort von Resolver
I had used Resolver in the past to assist me in a claim - successfully. Last year I realised I had one claim I had forgotten about until they reminded me - moving, lockdown etc had put it out of my mind! It had been lodged with the Ombudsman but they had lost my details of it and Resolver managed to find all old documents and get them into a format acceptable to the Ombudsman to investigate my original issue. This resulted in several thousands pounds being repaid to me. This would not have happened if Resolver had not helped me so much.

Antwort von Resolver
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