Residential Acoustics™ Bewertungen 

140
•
TrustScore 3 von 5

2.8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The sound dampening curtain arrived well-made and easy to install. I share a wall in my office with an adjoining business and the curtain covers the door between the two offices. It has been helpful... Mehr ansehen

Bewertet mit 3 von 5 Sternen

While they do dampen some noise, they're not effective at blocking out low frequency noises. The website notes that this, but I thought I'd give it a try. Blue color is attractive and they l... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The curtain does not performed as advertised. The noise reduction effect is minimum. Customer service did not follow up my questions until I emailed them the second time. Even then not all my concerns... Mehr ansehen

Bewertet mit 1 von 5 Sternen

RA customer service is bad , tried calling for two weeks , nothing , emailed multiple times , nothing , once you pay for something it’s done , nobody will be willing to help , that will finally respon... Mehr ansehen

Unternehmensdetails

  1. Innenarchitekt
  2. Fensterbaubetrieb
  3. Möbelgeschäft

Über Residential Acoustics™

Informationen, die aus verschiedenen externen Quellen stammen

Residential Acoustics, LLC has created the first and only product on the market that allows users to block unwanted noise while still allowing natural light and space in your home! Our AcoustiCurtain™ and AcoustiDoor™ (patents pending) are ground-breaking solutions that will finally allow you to tune out the background noise and zone in on the things you love to do.

Our primary goal at Residential Acoustics is to help you reduce the sound in your bedroom, living room, and office. We offer free over-the-phone consultations to assist in diagnosing where your acoustic issues are, and how best to fix them. Our family of products are simple ways to solve your noise problems at a minimal expense, quickly, and without disrupting the comforts of your own home.

Kontaktinformationen

2.8

Akzeptabel

TrustScore 3 von 5

140 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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2.8

Alle Bewertungen

(140)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

The instructions were missing a few…

The instructions were missing a few details like rotating the piece that holds the bar in place. The curtain makes absolutely zero difference in noise level. The magnetic strip is pulled off the wall by the weight of the curtain.

20. Oktober 2022
Bewertet mit 3 von 5 Sternen

The most recent purchase

The most recent purchase, one of the drapes is falling apart. While the canvas covering is intact, the internal sound dampening material is ripped quite substantially, thus negating the sound deadening qualities of the product significantly.
I’ve purchase many of these curtains in the past, but this time it appears that the materials they are using is not the same high quality materials they’ve used previously.

7. September 2022
Bewertet mit 1 von 5 Sternen

Very dissatisfied

The product as advertised was easy to roll up as well as down. Rolling up takes several minutes. This also made it a fire hazard, in my opinion, if used on the only exit door of the home (which happened to be the case in my apartment). Also I tried to follow the instructions to measure it properly for the door but ended up getting the wrong size. A terrible experience.

22. August 2022
Bewertet mit 1 von 5 Sternen

Piece of junk

Piece of junk! Why can't we have no star or a dark night? Even one star is something shining...their video on their site showing a curtain stopping loud music has to be a complete fake. But as a customer we are also stupid to think a canvass cloth curtain can stop noise! Mine doesn't - not even 1 decibel if I can put it scientifically. I complained and their first comment was they can't refund me. I had not even asked for a refund at this point but evidently they receive so many requests for refund that she started off with that, making it a standard default response! She asked for the order # to verify about the product but never replied back. When I followed up a week later asking if they confirmed the correct product was shipped, she said Yes. Next, I sent her pictures of the installed curtain and she confirmed it is installed properly. So the curtain is good and the installation is fine. But most importantly I also have a good door separating the 2 areas AND I added this curtain. But they can't tell me why it is not working! Why can they not? It's their product...it is not working because it is not even meant to work. Their advice is for me to get a solid door in place of what we have. Why do they advertise it without any door as if it is a catch all of all noise! 600 dollars down the drain.

Every word I have put above is documented by emails with me.

Posted after the company's reply:

I see the company's reply to my initial comment and do not agree with it. This is not what they say when they show their video or put it anywhere in their product guide. And neither are the walls hollow, it can be inspected by anyone. The wall separates one unit of the house from the other and can't be set up without being properly solid. I wonder how many more excuses they will give...

3. Februar 2022
Bewertung ohne vorherige Einladung
Residential Acoustics™-Logo

Antwort von Residential Acoustics™

Hello Yogi, We apologize that the curtain doesn't work for you as expected. However, our curtains are more than just a piece of cloth canvas, they're made using a mass loaded vinyl core, which is lab tested and proven to block sound. Unfortunately, some walls are not constructed to be very soundproof, so even if a door is soundproofed, if the wall around it is not, then sound travels through the wall. One thing to consider is outlet boxes and light switches on the same wall where your door is located, there are some special covers you can use on them to prevent sound from traveling through them.

Bewertet mit 1 von 5 Sternen

I purchased 3 curtains three months ago…

I purchased 3 curtains three months ago and they don't really work much as a soundproof curtains, besides they are awkward to roll back up and you'll end up leaving them down all the time.
Also, another important thing is you'll get charged a delivery fee for each curtain you purchase. I literally received 1 box with 3 curtains rolled into it and I had to pay 3 delivery fees, I consequently raised the issue with the company and the answer was that that is the deal they have with their currier partner so be aware of that.
Overall It's a poor quality product and widely overpriced, look somewhere else in my opinion.

28. August 2021
Bewertung ohne vorherige Einladung
Residential Acoustics™-Logo

Antwort von Residential Acoustics™

Giuseppe, Thank you for your feedback. I apologize that the curtain isn't up to the quality you were expecting, they are each hand made, which unfortunately can sometimes lead to imperfections in the product. As for the shipping, these curtains are quite heavy, so we have to charge a flat rate per curtain that is purchased. Whether we ship them in all separate boxes or all in one box, the cost to ship is high due to the weight and size of our boxes.

Bewertet mit 1 von 5 Sternen

This is a follow up review

This is a follow up review - I submitted a previous review and provided my order info since they responded they wanted to resolve my problem, they did not try once to correct any issue, instead they flag my review and try to get it removed.

25. August 2021
Bewertung ohne vorherige Einladung
Residential Acoustics™-Logo

Antwort von Residential Acoustics™

Hi Elaine, As we said previously - We're happy to repair your curtain under the one-year warranty free of any charge. One of our customer service reps did send you a pre-paid return label previously so that you could do this. Our labels do not expire, so as long as the curtain was purchased less than a year ago, you can send it back to our warehouse, and we can repair any damages and get it back to you ASAP. All you have to do is send an email to let us know to expect it back at our factory and we'll repair it free of charge.

Bewertet mit 1 von 5 Sternen

Poor Customer Service

Do not buy this product. After following the measuring guide as well as contacting the company before purchasing, the product I received did not fit our windows. The perimeter seal is attached very sloppily and is not square on the curtain so it does not line up with our window sill. After talking with customer service, the only option available to me was to pay $150 to have them redo it. That being said, I also think the product looks worse than it does in the photos on their website. Avoid this overpriced poor product.

13. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We live relatively close to a highway

We live relatively close to a highway, and while the leaves in the summer dampen the noise, it can be pretty disturbing in the winter. My wife is a very light sleeper, so I bought her some acoustic for her for Christmas.
The first night we used them, I was amazed at how quiet it was. I expected an improvement, but not for the room to be quiet enough that you could hear a pin drop. These are amazing!

18. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This curtain does not work !

This curtain does not work !
What a waste of my money
And on top of everything they sent me a curtain that was too short
I told them about it and their answer was oh if you pay us more money we can resize the curtain ! I followed the measuring directions by the book it was their fault why should I pay to resize
It doesn’t block any noise anyways , better to stay away and use a solid core door

14. März 2020
Bewertung ohne vorherige Einladung
Residential Acoustics™-Logo

Antwort von Residential Acoustics™

We apologize for any misunderstanding here, but we don't charge for the size change when we provide a curtain at the wrong size, we also provide the return shipping label in this case - it's part of our company policy. If it did arrive back to us and was actually the correct size, we would just ask that you pay the shipping cost back. We're sorry the product did not work out - Our curtains are lab tested and proven to block sound, so in a situation where covering the door isn't effective, then the sound may also be coming through the walls. The curtain is still within the 1-year warranty, so we are still happy to cover a size-change for you to meet the measurements you ordered.

Bewertet mit 5 von 5 Sternen

So far so good with the sound blockage…

So far so good with the sound blockage of a media room. We had a slight measuring/length issue, but, as of today, Customer Service handled it fairly and professionally so we will update the review after the additional piece is installed. But great so far!

21. Januar 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Worked better than I expected. High quality - worth the price.

Worked better than I expected. We had a problem with the dog barking with noise from the downstairs apartment, so I ordered an AcoustiCurtain to cover the doorway. I was skeptical of the cost, but if it helped at all it was probably worth it for us.

Took several weeks to arrive since it was custom. But the product that came was really well crafted, and the color looked better against my walls than I expected. The micro-velcro really helps the sealing, and the straps and grommets are top quality, heavy duty, while not looking too industrial. I could see what I was paying for, and now I think it's a good price!

It sealed well around the doorway and the noise, indeed, was greatly reduced; more more than the sand-filled door jamb blocker I'd had before. I was happy enough with it to order another one.

The one time I emailed customer service, I got a response within 8 hours.

It doesn't stop all the noise, but in this case, it did more than enough. Months later, I decided I needed another one.

14. November 2018
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Worth the money in my opinion

Worth the money in my opinion. Not a miracle worker but definitely makes street noise quieter beyond the sound control offered from our double pane windows. Nice look. Installation a bit tricky with measurements of the hooks but not too bad.

13. November 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We needed a product that would help us… turn a den into a nursery

We needed a product that would help us turn a den into a nursery for baby #2 by closing off an open doorway into the room to block light & sound but still allowing us to come in and out. After learning that other methods (sheetrock, accordian doors, etc) couldnt work, Residential Acoustics was able to create a large, custom fitted acoustic curtain that we could hang and slide open and closed as needed. The curtain does a great job keep light and sound out to keep the baby asleep while still allowing air to flow. The staff were super helpful in coming up with this creative solution to our problem and getting the product to us in time! Thanks Residential Acoustics!

17. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product!

I'm very happy with my residential acoustics curtain. The company went above and beyond to help me with the right solution for the French doors of my home office, answered all of my multiple questions and provided excellent customer service. The curtain is very sturdy and blends well with my décor. I have seen a big improvement in muffling the sound of my barking dog while I'm working. The curtain will not make my office entirely soundproof and I wasn't expecting that it would, but the noise level is definitely much lower than before when I didn't have the curtain.

16. Juni 2018
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Doesn’t work as advertised

RA customer service is bad , tried calling for two weeks , nothing , emailed multiple times , nothing , once you pay for something it’s done , nobody will be willing to help , that will finally respond but that response is as good as nothing. As far as product goes , I agree it’s very well made , however it doesn’t work as advertised , I really don’t know how this can work after trying it out, I was really hoping it would but it doesn’t . I end up spending all together approx $500 and I can throw them out.

15. Juni 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First Class Company / Quality Product

Residential Acoustics is simply a first class company that makes a quality product. I needed a solution for the entry to a theater room. The people at RA gladly exchanged numerous emails and phone calls with me to help me choose the right product (which turned out to be the AcoustiTrac), and explain to me the various custom options that were available to make the product perfect for my needs (including a different color on each side). Then, the product was delayed, but the delay was well-intended because someone at RA had noticed a potential glitch in my design and dimensions that would result in substantially less sound being blocked. After talking me through it, I actually received a refund because the dimensions were reduced. The product that arrived was very well made, and certainly needed two people to install because the curtain is so substantial. Installation, however, was not difficult, and the curtain looks beautiful and does an excellent job blocking sound and light. Finally, when I discovered that the entry way required an extra piece of material for aesthetic purposes, RA manufactured it, and then didn’t charge me for it because they felt that it had taken too long to complete the initial order. In sum, great people, great product – you can’t go wrong with Residential Acoustics.

4. Mai 2018
Bewertung ohne vorherige Einladung

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