Amazing customer service! Very quick to respond and solve issues, if any arise. Kept me updated weekly on my order. The equipment itself was very easy to put together. I love mine, you feel the burn a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Amazing customer service! Very quick to respond and solve issues, if any arise. Kept me updated weekly on my order. The equipment itself was very easy to put together. I love mine, you feel the burn a... Mehr ansehen
Unternehmen hat geantwortet
The package delivered had a completely different company name and specific model number. I found the product with other company and model number for about $100 less on Amazon. It was the exact same pr... Mehr ansehen
I appreciate the fast response to my customer service request to cancel an order (that I sent within 30 minutes of placing the order). I could do without the “are you sure you really want to cancel?”... Mehr ansehen
Unternehmen hat geantwortet
I had the smoothest experience with them! Shipping was quick, assembly was easy and their customer service was so kind and helpful when I did have a question! I absolutely love my climber and will be... Mehr ansehen
Unternehmen hat geantwortet
REFORME makes fitness equipment for women who train at home. We started because everything on the market was built for a commercial gym and then shrunk down. It was loud, heavy, and awkward to store in the amount of space most people actually have. We thought that was a design failure, not something you should have to live with. So we build the version that works in a real apartment. Quiet enough to use while someone's asleep in the next room. Small enough to store when you're done. And made to look like something you'd leave out rather than hide in a closet. Our range covers cardio, strength, and recovery. The Climber+ is our vertical climber and best-known machine — a full-body cardio workout that folds flat for storage. The Stretch+ is an adjustable back stretcher with built-in massage rollers, made for back tension and recovery in about fifteen minutes a day. The DeepSquat+ is a compact squat machine for lower-body training, and the Core+, InnerCore Pro, and Vibe+ cover core work, inner and outer thigh training, and whole-body vibration. We also make resistance bands, recovery tools, and accessories that work with the machines. We're a small independent team. We design our own equipment, work directly with our manufacturers, and handle our own customer support — the person who answers your email works here, not at an outsourced call center. Every order ships free within the US, and every machine comes with digital training guides we produce in-house so you know exactly what to do on day one. You get 60 days to try it or return it. If something arrives damaged or stops working, email us and we'll take care of it. That's the part we care most about getting right. Over 30,000 women have trained with REFORME.
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Your customer service has always been great.
Amazing customer service! Very quick to respond and solve issues, if any arise. Kept me updated weekly on my order. The equipment itself was very easy to put together. I love mine, you feel the burn almost immediately! I wish there was a bit more tension but other than that it’s great!

Antwort von REFORME
Had a question about my order that was answered promptly, providing all the information I asked for and set my mind at ease. Great customer service experience!

Antwort von REFORME

Antwort von REFORME
Quick response & customer service was very helpful.

Antwort von REFORME
I had the smoothest experience with them! Shipping was quick, assembly was easy and their customer service was so kind and helpful when I did have a question! I absolutely love my climber and will be purchasing more items from them in the future!!

Antwort von REFORME
Customer service was very helpful with my needs.
I reached out to customer service to check on shipping estimates, and they responded very quickly! Also they followed up to make sure I knew when my pkg was shipped! Very satisfied with the service and the product.
I appreciate the fast response to my customer service request to cancel an order (that I sent within 30 minutes of placing the order). I could do without the “are you sure you really want to cancel?” requiring me to respond again with my request. It feels a little like trying to get out of a gym membership on a sitcom.

Antwort von REFORME
The package delivered had a completely different company name and specific model number. I found the product with other company and model number for about $100 less on Amazon. It was the exact same product. I contacted the company who claimed they manufacture "premium" products and the markup was worth the cost because of their warranty and product quality, despite showing screenshots with the listing for the same product on Amazon. I consider this very deceptive. I will be returning the product (and "free" gifts) for a refund.
The stepper arrived faster than the day that was supposed to be delivered, and I waited a little longer for the bands and massage gun, but everything has been really good and good looking as well, it’s a full work out, it does not take too much space in my living room and it’s easy to assemble and carry around with his light weight. I’ll recommend to my friends.
They answered my question professionally and informatively.
The response to my email was immediate, the support was exactly what I needed… I can’t wait to start using this machine! I have wanted to stair climber for so long, but they are very bulky and they are very expensive, this item is perfect for my house and perfect for my needs.the price was significantly lower than the typical price of a stairclimber and I can use this one right in front of my TV, bonus points! Plus I now know I’m working with an incredible team, as your immediate response and support was not expected and very much appreciated.🤩🥳
I didnt order one and now they are sending one after I told them I didnt order one. I found a cheaper one. I dont need 2 in the house.
Sent it back. Made too much noise and didn’t seem to glide smoothly.
The equipment was great. It arrived in good condition and the customer service was also very helpful, fast and reliable.
Great customer service and prompt response to my order inquiry!
Thank you very much for your very prompt response and all of your help. I do appreciate it very much. I was missing part of my order and the issue got escalated. My order will now arrive in 2 days. I love that i didn't have to wait a day for a response when I contacted the company, they responded right away. I will be purchasing from this company again.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.