Nous avons passé un séjour excellent à l'hôtel Yelo Belle Epoque et nous en garderons un très bon souvenir. La chambre était confortable et parfaitement entretenue — propreté irréprochable du s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The process to activate Reedem vacation was extremely easy. Once process was completed an activation email was received. Click link and sign in. Select dates and available hotels are listed. Once hote... Mehr ansehen
We spent five wonderful and unforgettable days together in Venice and sincerely thank you for the pleasant stay at Hotel Amadeus. The hotel has a very convenient location close to the train stat... Mehr ansehen
j'ai dû faire appel au SAV, parce que j'avais un problème pour les chambres, cherrie a été très réactive et a su répondre à mes questions parfaitement.
Unternehmensdetails
Vom Unternehmen geschrieben
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Kontaktinformationen
SE 2nd St 300, 33301, Ft Lauderdale, Uruguay
- cs@redeemvacations.com
- redeemvacations.com
Hat 31 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick response from Joshua
Joshua was quick to get back to me as we had changes in our schedule that required us to move our trip dates. Greatly appreciated.
Very easy book and our stay at the…
Very easy book and our stay at the Horseshoe in Vegas was wonderful
Bonne expérience et tout était en ordre…
Bonne expérience et tout était en ordre en arrivant à l’hôtel avec des prix concurrentiels
I recently asked for change of…
I recently asked for change of destination for my incentive trip with Redeem Vacations and I am glad that I found understandig and Joshua from Redeem Vacations, was supportig fast with active responds to my request for destination change.
I congratulate you for your oustanding behavior.
Thank you !
My experience was great!
My experience was great!
They have wonderful customer service and they make it very affordable to plan trips for the family.
My rep Joshua has been so amazing with…
My rep Joshua has been so amazing with answering all my questions and fixing my mistakes. He had great customer service.
Rennert was brilliant
Rennert was brilliant - I needed to cancel my booking due to personal reasons and feared this would be a challenge as it was a holiday I had received as a voucher. I didn’t think I’d be able to rebook yet Rennert was SO HELPFUL and kept me updated every step to ensure I my trip was cancelled and I can still use the portal to rebook. Brilliant support!
Muy bien ubicada la habitación
Muy bien ubicada la habitación, céntrica y cuidada
It was good only thing was after paying…
It was good only thing was after paying everything I still got charged more money at checkout even in
The process to activate Reedem vacation…
The process to activate Reedem vacation was extremely easy. Once process was completed an activation email was received. Click link and sign in. Select dates and available hotels are listed. Once hotel selected complete whomever will be in the room and submit. Confirmation message provided. Once you arrive at hotel provide confirmation information and the hotel checks you in. Very easy!
We spent five wonderful and…
We spent five wonderful and unforgettable days together in Venice and sincerely thank you for the pleasant stay at Hotel Amadeus. The hotel has a very convenient location close to the train station and the canals, which made our trip easy and comfortable. Breakfast was good, though we would have appreciated a slightly wider selection. Overall, we truly enjoyed our stay and would be happy to return again.
We would also like to express our sincere thanks to Redeem Vacations for the opportunity to travel with such comfort. It was very reassuring to feel their support and readiness to assist at any time. Everything was organized clearly and transparently, so our trip went smoothly and without any difficulties.
With gratitude,
Olena, Oleh Hural
Munich
We were so pleased with Redeem…
We were so pleased with Redeem Vacations. Would definitely use them again. Stayed in a quiet motel with the best service.
Was a little nervous but it all worked…
Was a little nervous but it all worked out great. It was a little hard to get the right dates but once we did the process was easy.
Very restricted availability in…
Very restricted availability in booking. Once we got to the actual hotel it was fine.
Redeem Vacations Found Us a Great Pet Friendly Accommodation
We were fortunate to recieve a Redeem Vacations offer for three nights with our small dogs in Branson, Missouri. Redeem Vacations provided a stay at the wonderful Best Western Music Capitol. The welcoming staff in the large, comfortable lobby reviewed their clear pet policy and directed us to a quiet, ground floor, pet friendly room.
The stay was great! We were close to all of the entertainment we went to Branson for, and the provided breakfast had waffles, pancakes, meats, potatoes, biscuits 'n gravy, scrambled eggs a pot of oatmeal, yogurt and several toppings, with a full array of beverages and other breakfast fare. It was better than most. An attentive and friendly attendant made sure it was replenished and clean.
We were pleased that this room had had hard floors, and absolutely no trace that pets had been in the room previously. This room had easy access to nice area with picnic tables and cornhole boards. There was even a disposal station with poop bags for our dogs!
We couldn't have been more pleased. Thank you, Redeem Vacations, for this experience!
Great customer service
The hotel options were safe, customer service cleared up any confusion I has beforehand and they were transparent about all potential fees. I would recommend them to anyone trying to travel for less.
No solution, no timelines, no responsibility
I had a very disappointing experience with Redeem Vacations.
My booking was affected by an external situation that made travel unsafe. I contacted the company not to cancel arbitrarily, but to request a reasonable solution such as rescheduling or an alternative option.
Instead of providing support, the company proceeded with cancellation without my clear final consent and has since failed to offer any concrete resolution.
For several days, I have only received generic responses like “we are waiting for the hotel” without any timelines, guarantees, or accountability from their side.
As a customer, I find it unacceptable that a service provider does not take responsibility and shifts everything to a third party, while leaving the client without a clear outcome.
I expected a professional and customer-oriented approach, but unfortunately, this was not the case.
I hope the company will reconsider its approach to customer support and responsibility.
Tuve una buena experiencia en mi…
Tuve una buena experiencia en mi estancia, personal amable, habitaciones limpia
I couldn't recommend these enough I got…
I couldn't recommend these enough I got 3 vacations booked with them! I can't wait
I would definitely recommend it to…
I would definitely recommend it to friends and family great customer service and excellent support
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