Being able to phone and quite quickly speak to a human. Very helpful operators. Very easy to transfer money from my bank, and Recognise immediately let you know you've deposited money by message and e... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really simple and easy to set up account and add funds. Great 2 year fixed rate (best available at time of opening) & FSCS protected, so total peace of mind - happy customer here :)
Unternehmen hat geantwortet
I found it difficult to understand in the App that I had to open a current account (which I didn't want) and chose a Debit Card (I didn't want one) before I could open a savings account. To fund the... Mehr ansehen
Unternehmen hat geantwortet
My experience with Recognise Bank during the past 3 years has been exemplanary and very helpful staff and hence continuing to further with them at premium good value interest rates. I can recommend... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Kontaktinformationen
6a Austin Friars, EC2N 2HA, London, Vereinigtes Königreich
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4.7
Hervorragend
861 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Verification process was straight…
Verification process was straight forward and easy to use. Good information and the app. Happy so far.
26. Juni 2026
Antwort von Recognise Bank
Hi Precious, thank you for your review. We're glad to hear that you found our verification process straightforward and easy to use.
Antwort von Recognise Bank
Hi, thank you for your review. We're pleased to hear that the process was easy.
Took a chance to open a one year bond…
Took a chance to open a one year bond as interest rate was very good. Initial setup was okay and was able to transfer in twice and access my account online. Real problem has been the very inefficient authentication system - having received an email to authenticate my funding account and not having received any code in the mail. The fact is that the bank already received two payments from my funding account to set up the bond- but now I'm repeatedly asked to authenticate my funding account? This morning (24/6) I received a further email asking me to authenticate my funding account- I called customer services to explain what was going on and that no code had been received by mail. Six hours later I received the code from Recognise Bank in the mail- dated 10/6. Of course this number is no longer valid as I requested another this morning after receiving the email. Seems a most inefficient and time consuming system compared to other bond providers I have. Impressed with interest rates- other aspects less so!
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Recognise Bank
Hello, thank you for your review. We are glad to hear your initial setup went well and you are impressed by our rates. However, we are sorry that you have faced delays in receiving your authentication code, we send an authentication code in order to authenticate your nominated bank account as part of our security process. We are sorry that a delay in you receiving the code has caused issues- our authentication codes are valid for up to 30 days to allow time to validate your successfully validate your account. If you are continuing to have any issues completing the verification of your nominated account please let us know and we will look to support you further.
patience
rather cumbersome system that could be streamlined. Helpful staff to guide you thro, rates very good
22. Juni 2026
Antwort von Recognise Bank
Hi, thank you for sharing your experience.
We’re glad to hear that you found our staff helpful and that you were pleased with our rates. We always aim to provide supportive guidance throughout the process.
We also appreciate your comments regarding the system. We’re continually reviewing and improving our processes, and feedback like yours is invaluable in helping us identify where we can make things more streamlined for our customers.
Antwort von Recognise Bank
Hi Jacqui, thank you for your kind feedback!
We’re delighted to hear that you found the process helpful and easy to do business with. Providing a straightforward and supportive experience is always our aim, so it’s great to know we’re getting it right.
If there’s ever anything more we can assist you with, please don’t hesitate to get in touch with our team.
Fairly easy to open account and…
Fairly easy to open account and competitive savin gs rate.
10. Juni 2026
Antwort von Recognise Bank
Hi, thank you for your review.
We’re glad to hear that you found the account easy to open and were pleased with our competitive savings rate. We appreciate you taking the time to share your experience.
Very helpful with managing their system…
Very helpful with managing their system operators very helpful and patient would recommend!
6. Juni 2026
Antwort von Recognise Bank
Hi Brian, thank you for your feedback.
We’re pleased to hear that our team was helpful and patient in supporting you. We appreciate your recommendation and thank you for taking the time to share your experience.
So easy to set up and use account.
So easy to set up and use account.
App seems good although to be fair I haven't used it a great deal.
12. Juni 2026
Antwort von Recognise Bank
Hi Neil, thank you for sharing your positive experience.
We’re pleased to hear that you found the account easy to set up and use, and that your initial experience with the app has been positive. We appreciate you taking the time to share your feedback.
Efficient
Efficient. Good communication and customer service. Easy to navigate website. Good interest rates.
5. Juni 2026
Antwort von Recognise Bank
Hi Monica, thank you for your positive review.
We’re pleased to hear that you found our service efficient, with good communication and customer support, and that you found the website easy to navigate. We appreciate you taking the time to share your experience.
Fixed Term Deposit opening account…
Fixed Term Deposit opening account process easy online, then additional identification and verification was required. But I had to provide them by post which delayed the account opening process. Customer service was excellent, staff were friendly and knowledgeable. I'm assuming that their interest rate was great and therefore they were inundated with applications and it took quite a while to work through the process. But account opened and I'm satisfied as they communicated with me at each stage of the onboarding process.
12. Juni 2026
Antwort von Recognise Bank
Hi, thank you for sharing your experience. We’re sorry to hear that parts of the process took longer than you expected, but we’re pleased that our team was able to support you and keep you informed throughout. We’re glad to know that everything was resolved and that you’re satisfied with your account.
opening a new account
It was quick and easy to open a new account with good rates of interest.
3. Juni 2026
Antwort von Recognise Bank
Hi Patricia, thank you for your review. We’re pleased to hear that you found the account opening process quick and easy, and that our rates met your expectations. We appreciate you taking the time to share your experience.
us for purpose
if you need proof. unlike the rest.no time to mess about.gone with close brothers.
16. Juni 2026
Antwort von Recognise Bank
Hi Peter, thank you for taking the time to share your feedback.
As part of our application process, we may sometimes need to request additional documentation to help progress an application. This is particularly the case when we’re unable to verify certain information electronically, as we have a responsibility to ensure all details are accurate and meet regulatory requirements.
We’re sorry to hear that you’ve chosen to proceed with another provider, but we do appreciate you sharing your experience with us. Your feedback is valuable and helps us continue to improve our service.
If there’s anything further we can do to assist, please don’t hesitate to contact a member of our team, who will be happy to help.
Positive review
Quick to answer the phone. Customer service agent spoke clearly.
The only thing I'd suggest is to have an app.
12. Juni 2026
Antwort von Recognise Bank
Hi Stel, thank you for your review. We’re pleased to hear that your call was answered quickly and that you found our team clear and helpful. We also appreciate your suggestion. We regularly re view our customer feedback and will consider your suggestion as part of the future renewal of the service that we offer.
Very easy to use and clear English
8. Juni 2026
Antwort von Recognise Bank
Hi, thank you for your review. We’re glad to hear that you found everything easy to use and the information clear. We appreciate you taking the time to share your experience.
Early days but so far so good
Early days but so far so good. Easy setup and nominated account verification.
4. Juni 2026
Antwort von Recognise Bank
Hi, thank you for your review. We’re pleased to hear that your experience has been positive so far and that you found the setup and verification process easy. We appreciate you taking the time to share your experience.
Antwort von Recognise Bank
Hi, thank you for sharing your experience. We’re glad to hear that you found our rates competitive and the application process straightforward. We appreciate you taking the time to share your feedback.
Good information on product and easy to…
Good information on product and easy to open an account.
19. Juni 2026
Antwort von Recognise Bank
Hi, thank you for your review. We’re pleased to hear that you found the product information clear and the account opening process easy. We appreciate you taking the time to share your experience.
Great fixed rate account.
Easy to open account and good interest rates. Immediate notification when funds deposited.
19. Juni 2026
Antwort von Recognise Bank
Hi, thank you for sharing your experience. We’re pleased to hear that you found the account easy to open and were happy with our rates, as well as the prompt deposit notifications. We appreciate you taking the time to share your feedback.
Faulty analysis of Nat West sort codes.
I tried to open an account for a 1 year fixed interest and the system at Recognise would not 'recognise' my Nat West bank sort code, where I had had a current account for over 50 years!
Fortunately for Recognise, a person called Julie looked into the matter and got their IT department to make adjustments - eventually. It took two weeks with a lot of faffing but eventually was sorted and they honoured the original interest rate, which had changed downward in the interim.
28. Mai 2026
Antwort von Recognise Bank
Hi Alison, thank you for your review. We’re sorry to hear that you experienced some delays during the account opening process, but we’re pleased that our team was able to resolve this for you and honour the original rate. We appreciate you taking the time to share your experience.
Very efficient online experience
Very easy and quick to set up account and instant notifications when making deposits.
5. Juni 2026
Antwort von Recognise Bank
Hi Julie, thank you for taking the time to provide your experience. We’re pleased to hear that you found the account setup quick and straightforward, and that you valued the instant deposit notifications. We appreciate your feedback.
So funktioniert Trustpilot
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