recell.io Bewertungen 

180
TrustScore 3 von 5

3.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

May 10 2023 - iPhone 12 Pro Max sent to their facility, inspected, and accepted offer May 21 2023 - Sent follow up email regarding payment status May 22 2023 - Ariel (Customer Support) emai... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I dropped my old but perfectly functioning iPhone6S in salt water. Unfortunately I could not resuscitate it and therefore started looking for options to recycle it and get some money back. Recell offe... Mehr ansehen

Bewertet mit 1 von 5 Sternen

My experience with this iPhone 13 Pro Max order has been a complete nightmare. They received and confirmed the receipt of my phone, but after that, they simply stopped responding to my multiple email... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Selling my old phone to Recell was a very positive experience. I decided to try Recell initially because the quoted price was the highest compared to competitors. I was emailed simple instructions and... Mehr ansehen

Unternehmensdetails

  1. Mobiltelefongeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Highest prices, Best communication, Fast payments


Kontaktinformationen

3.0

Akzeptabel

TrustScore 3 von 5

180 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.0

Alle Bewertungen

(180)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I believe this company to be a bait and…

I believe this company to be a bait and switch type company. They told me they would give me $230 for my phone and then only offered me $100 for it when I sent it in. When I refused, they offered me more money, which I also refused. I believe this is what they do to people, hoping people get frustrated and just accept what they offer so they don't have to go through any more aggravation. My phone was in excellent condition but I listed it with them as good since I had had it for some time. They found all these things wrong with it that were not true. Complete scam.

Update: Company reached out to Trust Pilot to say I was never a customer. I sent Trust Pilot documentation proving otherwise. That alone is a disreputable thing to do. I asked for my phone to be returned and when it was returned, the issue they claimed to have with the volume did not exist, nor did it when I sent the phone in. They sent me a video trying to show the "problem" but it had to be totally fabricated since the problem does not exist. I have since resold the phone privately and the buyer is extremely happy with the phone and the great condition it is in. The phone works perfectly.

20. Mai 2021
Bewertet mit 5 von 5 Sternen

Super experience

Super experience! We sold 3 iPhone 8 and receive the highest price of anywhere else we found. Communication exceeded my expectations as well

29. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Flat out fraudulent

Flat out fraudulent. Phone was sent to them in excellent cosmetic condition (despite me labeling it as "good" for a few minor micro scratches) and they lowered the price nearly $200 (yes, $200) after receiving it citing "moderate wear on the sides" and a "small scratch on the screen". Somehow that doesn't qualify as "good" quality. I have photos documenting the condition it was sent in and it was in better than good condition. Avoid at all costs.

Also, notice how EVERY single 5-star reviewer only has 1 review posted. This website is flooded with fake reviews. Do your research folks.

21. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Trustpilot WRONGFULLY Removed My Original Review

WARNING: Trustpilot WRONGFULLY removed my original review of this company. I did NOT violate ANY terms or conditions regarding my FIRSTHAND authentic (not good) experience with this company. That said, when I contacted the company after the problem with the check they sent me, the company finally rectified the problem (after 3 months of back and forth) and sent me a new check. So I would say that things were ultimately resolved satisfactorily. Hence I'm now giving them 3 stars instead of the original 1 star review.

21. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad company to deal with

I sent in my phone which was a Samsung Galaxy A50. I got it direct from Verizon. When they got the phone they told me it was locked to t Mobile. I got the phone from Verizon. It only had service with Verizon. Will never use this company ever again and advise people about how bad this company is. I had them send me the phone back and when I got it phone was all messed up. It had a lot of things on it that it didn’t have when I sent it to them. I did a factory reset when I sent it in but the company didn’t do a factory reset when they sent phone back. Very unhappy with this company. Don’t do business with this company ever. Thanks

6. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bait and Switch pricing

Bait and Switch pricing. Deliberately vague descriptions to lure in trade ins only to offer barely half of the quote.

Company got around to replying a year and a half later in hopes that I wouldn't respond to them trying discredit my genuine experience with an outright lie. The frame on the device was not remotely bent. If they are blatantly lying on Trustpilot, that should tell you everything you need to know with regards doing business with them.

1. April 2021
recell.io-Logo

Antwort von recell.io

Thank you for the feedback. We never want to lower anyone's payment from the original quote, but it is necessary when the device is not received in the quoted condition.

Unfortunately, the frame on your device was bent. Our good condition (the condition selected) allows for minor wear however a bent frame is more severe which caused the lowered price. The reason for this is that we would need to tell a potential buyer the frame is bent which would cause many to not want to purchase the device causing it to have less value.

If we can be of further assistance feel free to call us at (330) 546-0179 or email us via questions@recell.io

Bewertet mit 1 von 5 Sternen

Complete rip off

Complete rip off. I only used them because of the initial offer. But they changed offer price by over 50%. I asked for my phone back and sold them to a competitor for 30% more. Bait and switch scam .. stay away.

18. Februar 2021
Bewertung ohne vorherige Einladung
recell.io-Logo

Antwort von recell.io

Thank you for the feedback. We never want to lower anyone's payment from the original quote, but it is necessary when the device is not received in the quoted condition.

As stated on our website, the minimum battery health for devices is 85% and yours was 73%; Experts recommend a battery replacement at 80%-85%. Because your battery needed to be replaced it was necessary to drop the price in order to cover the repair. You decline the revised offer and your device was shipped back to you promptly at our cost.

If we can be of further assistance feel free to call us at (330) 546-0179 or email us via questions@recell.io

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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