Watch purchased was a Seiko. After 18 months it stopped. I was unable to contact the company, email failed to deliver and phone number was also unobtainable. Took the watch to a Seiko dealers who exam... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Emailed a number of times with a query no response but sent email for feedback. Hence low rating. Watch bought in December and part come off already Update, Matter resolved since previous review Se... Mehr ansehen
Unternehmen hat geantwortet
This was a present last Xmas a Marc jacobs watch & when clocks went forward in March I didn’t put the winder back in properly, hence lost a few weeks later! I emailed RWC to ask if they did repairs af... Mehr ansehen
Amazing company to deal with. Sent my son’s watch back after having it for one year as something had come loose. Communication was excellent, a return form was issued and I had a brand new watch withi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome
Kontaktinformationen
Vereinigtes Königreich
- help@realwatchcompany.com
- realwatchcompany.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Watch broke after one day
Watch broke after one day, sent it back and now told company has gone bust, so lost my watch and money
DONT USE.
Ordered watch came within a couple of days. Immediately wanted to return it but found company closed. Won't get money back. WHY take my order.
website shows they are unavailable
Retturned my watch as it was not as shown on the picture.
Kept on messaging them for refund and yesterday when tried message them on the website it states shop currently unavailable.
Have they ceased their business or what??
Closure of company
Purchased an item no problem, returned it to exchange, sent a photo of new order, they then sent back the original purchase.
Sent an email 16/1/25 they responded told us to print tracking label, went to do that as directed , no label available emailed again and company now closed down.
Feel they stalled my order as knowing they were closing down.
In fairness lots of info how to claim of Credit card etc, suppose I at least got my original purchase back.
Other customers are going to be out of pocket.
Ceased Trading
This company has today, 16th January 2025 ceased trading. The website is offline and email sent to their help at address returns an auto reply confirming they have ceased trading
Great seller
Great seller, great product. I ordered two watches from here.
Great service, quick turn around and beautiful watch with good saving.
Very happy customer - thank you!
great price and quality
I ordered a watch on the 3rd jan it…
I ordered a watch on the 3rd jan it came the 6th jan it had a crack in the screen from delivery I sent it back the 7th and received my replacement on the 10th the company was so helpful with returns and keeping in touch I’m so happy with my watch it’s beautiful and the service was excellent and super fast turnaround thank you again for your help. The quality of the watch is amazing too. Thank you
Well packaged lovely item
Appalling, avoid at all costs
Appalling. Vivienne Westwood watch bought as a Christmas gift arrived not working. Was told they don't check watches before shipping. Told me to go and get the battery changed but they would only reimburse up to £10. You can't speak to them on the phone as the number is disconnected.

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Easy and quick contact plus resolution…
Easy and quick contact plus resolution of problem with watch - so far at least!

Antwort von Casino
Wow, wow, wow
Wow, wow, wow. My husband's watch arrived this morning by Royal Mail. The watch is absolutely amazing!!!!!! Real Watch Company you are sheer class, thank you so much, from ordering to delivery been outstanding. I will be definitely ordering a watch for myself, oh yes!!!!!!!! If I could give you 1,000 star rating it would not be enough. Thanks again.
Paid for guaranteed quickest delivery…
Paid for guaranteed quickest delivery time .Watch still arrived late I had to order another watch from a different website Which did arrive on time The watch box was also very rough and worn second hand looking and the protective plastic around the watch inside the watch box was roughly put on and definately didn't look like a new watch.
I would definately not reorder or recommend this company. Extremly disappointing as the watch was ordered as a gift.

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Watch was never revcived and no update…
Watch was never revcived and no update when asking about delivery

Antwort von Casino
I bought a Michael kors watch
I bought a Michael kors watch, the pin came out after wearing it once. I returned it to get another and the pin has come out of this too so I got it fixed.
Highly recommend
Highly recommend. Great service. Fantastic watch, my son is over the moon. Highly recommend. A****
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