Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Mehr ansehen
Unternehmen hat geantwortet
Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... Mehr ansehen
Unternehmen hat geantwortet
Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade... Mehr ansehen
Our experience with Rascal clothing has been really excellent apart from the shortage of stock available due to high demand from customers. Dave and collegues however have tried their very best to he... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Placed an order, waited a few weeks only to receive an email to say the order has been cancelled. At the very least I would have expected a discount on my next order as a gesture of goodwill.

Antwort von Rascal Clothing
Sent within a few days great quality my son is so pleased
Ordered several items. Then received an email 2 weeks later to say most of the items were out of stock. Sent me a voucher as a gesture of good will, used it and spent another £40. Again everything out of stock. No response and no refund. Shocking

Antwort von Rascal Clothing
Thanks for the tracksuits and T Shirts. These were purchased for my teenage kids who loved the designs and are great quality too.
Great customer service! They sent me a discount code when I had to wait a little longer for an order.
All clothes received are really good quality.
Terrible service,
Order took 4 weeks and then most refunded as wasn’t In Stock. The items that did come terrible quality been trying to send back for 4 weeks no reply??

Antwort von Rascal Clothing
Excellent quality of every item I ordered for my son. He loves his new clothes.
I would definitely order again.
Fantastic customer service , easy to deal with and always a quick response. The clothes are great and look good. I would definitely recommend.
Discovered Rascal as my son follows the Wingroves on YouTube and is a massive fan. Placed an order to treat my son, unfortunately one item had come out of stock. Rascal emailed me soon as apologising, gave me a refund straight away, sent a free gift and upgraded my delivery to next day. They gave me amazing customer service, the clothes were really good, great quality and I look forward to shopping with them in future.
My partner ordered some joggers and the lettering has all come off I have emailed the company 3 times with photos and I have had no reply.
So sad for my boy. 2 orders both unfulfilled and cancelled after weeks of waiting. After first order received apology free 40 voucher and promise of free gift which was great and helped me placate my upset 6 year old. Then after another few weeks second order cancelled and refunded . No free gift rrived as promised after first order and one extremely upset and distraught 6year old who spends his days watching Billy and family on YouTube and is football daft. Altogether very disappointing. Can't take chance in trying to order again given the upset caused over the last couple of months. Please don't put things up for sale that can't be fulfilled it has long lasting impact on families.
My kids love rascal clothes.
The website is easy and informative and they have great sales.
Excellent communication from the after sales team 👏 👏👏👏

Antwort von Rascal Clothing
The website is quick and easy very straightforward
The jacket exceeded quality I was a very wonderful very wonderful purchase for my son's birthday Would recommend purchasing this purchasing this item

Antwort von Rascal Clothing
Waited 24 days for delivery, with no updates, when order finally came 10 out of 19 items are missing!!! No explanation as to why, no invoice, no communication whatsoever!!! Really upset with the customer service of this company as finding over half the items missing after waiting all this time was very disappointing, I ordered matching sets and now nothing really matches.

Antwort von Rascal Clothing
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