Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Mehr ansehen
Unternehmen hat geantwortet
Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... Mehr ansehen
Unternehmen hat geantwortet
Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade... Mehr ansehen
Our experience with Rascal clothing has been really excellent apart from the shortage of stock available due to high demand from customers. Dave and collegues however have tried their very best to he... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
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Hat 100 % seiner negativen Bewertungen beantwortet
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Unfortunately I tried giving them the benefit of the doubt, however the time period for them to provide a tracking number has passed and getting a response from them is non-existent. What a shame because they seem to have some good stuff. Never ordering again.
UPDATE: I see the company's reply to I wish I could attach the email screen shot I have of the correspondence I have with them.

Antwort von Rascal Clothing
We live in Australia and my son loves rascal clothing. Unfortunately for us we have had a terrible experience with the courier service delivering our order. Rascal has bent over backwards to try to get Sidney his clothing. I can’t recommend them highly enough. Not only is the clothing very high quality but the custom service is outstanding.

Antwort von Rascal Clothing
Excellent customer service from Nathan at Rascal. I sent an email query, immediately after I had placed my order, as I had made a mistake . Nathan responded really promptly and sorted the issue.
We buy a lot of clothes from Rascal and they have always been a fantastic quality and washed up well.

Antwort von Rascal Clothing
I have tried numerous times to contact customer services with no response. My parcel has not been delivered from over two weeks ago. No communication no refund offered. I’m now having to get my money back through my bank. I would not recommend this company under any circumstance.

Antwort von Rascal Clothing

Antwort von Rascal Clothing
AVOID THIS COMPANY LIKE THE PLAGUE!! Customer service is non-existent. I ordered cargo pants for my son. Sizing was wrong and I was unhappy with the quality so I returned them for a refund via Evri courier. They have sent me proof of delivery, including a photo. I have not received my money back from Rascal Clothing. I have emailed repeatedly and messaged via X (Twitter) as there seems to be no other way to contact this company and have not received any response whatsoever.
DO NOT BUY ANYTHING FROM RASCAL CLOTHING UNLESS YOU ARE PREPARED TO WASTE YOUR MONEY
I’m happy with the customer service and how my package was delivered
I have tried 3 times over the past month to enquire about the status of a refund for returned goods and no reply or even acknowledgement of communication - not via the email address provided or their IG platform. Given up after weeks of trying and referred the matter to my card issuer. Poor way to do business. Some of the clothing is decent but appalling customer service means I won’t shop there again.
Love the new smiley face range! Really good quality and washes up lovely. Good price and fast delivery. Also brilliant customer service when I emailed re discount code. A*****
Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade him to take them off so I can wash them. They also wash up brilliantly x I would definitely order again, but just order the next size up x
Great quality and delivery was brilliant I can't wait to buy more from u
The wrong item in the wrong size was delivered originally, but after i made contact with the customer service team this was rectified immediately with the correct ordered item. Fantastic response from the customer service staff who were extremely helpful and apologetic. Than you all at Rascal.
Placed an order before Christmas for my sons Xmas present, it arrived the wrong size and I just want to exchange it, no details on where to return to so have emailed now 3 times and not had a response. Very poor customer service! I would say sizing is way off order much larger but mainly avoid due to zero communication! Thanks for wasting my money
Amazing delivery and quick response to emails
We didn’t get our original parcel, but the customer service was brilliant and got our order out to us in time for Christmas. 1 very happy boy! Thank you
Reliable and speedy despatch of order at the peak of the Christmas period,Stylish and good quality clothing
great quality products , my son is a massive Billy Wingrove and Roman fan , he is a very happy boy ,they are worn washed and they are back on again haha
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