Rapid Response Plumbing & Heating  Bewertungen 

111
•
TrustScore 5 von 5

4.8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had a low pressure issue with my Worchester boiler called several companies but only got a 3 hour window with Rapid response plumbing. They came swiftly and had my boiler, hot water & heating up an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great communication, professional work manner & got the job done quicker than quoted. Not only will I only go back to rapid response but I would highly recommend them to anyone who want the job done r... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Woke up to find water pouring down our wall, the source was a leaking toilet pipe. Annoying. After not getting any fast recommendations from friends and neighbours, we randomly called Rapid Response P... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We found one of the pipes under the sink leaking and called a few numbers before coming across Rapid Response. They were the first to give a straight forward answer to “what’s the call out charge” a... Mehr ansehen

Unternehmensdetails

  1. Kessel- und Heizungstechnik

Informationen, die aus verschiedenen externen Quellen stammen

Thank you for your looking at my trustpilot page. We are a Hackney based Company, and also cover the surrounding areas. We appreciated the idea of people working in your home can seem daunting, but promise that whatever work we undertake, you will not be aware that we have been there. That's why we offer a friendly service and will provide you with professional advice, excellent customer service, free quotations and emergency call out. We are competitively priced and will aim to beat any genuine like for like quote We can be found on the GAS SAFE REGISTER (formally Corgi) and we are fully insured. We plan jobs well to give you a clear sense of how long it is going to take and how much it will cost, so that you stay in control. Please do not hesitate to contact us on 07888 078885


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

111 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4.8

Alle Bewertungen

(111)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Had a low pressure issue with my boiler

Had a low pressure issue with my Worchester boiler called several companies but only got a 3 hour window with Rapid response plumbing. They came swiftly and had my boiler, hot water & heating up and running in seconds. Friendly reliable swift service when in crisis. Also reasonably priced.
I have shared their contact info with my contacts as its that time of the year.
Best experience I could have imagined especially being a female customer.

23. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

Great communication, professional work manner & got the job done quicker than quoted. Not only will I only go back to rapid response but I would highly recommend them to anyone who want the job done right!

19. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Farid scheduled to come and wire up a…

Farid scheduled to come and wire up a condensation pump for my furnace he was amazingly polite and also sold me furnace filters and one extra for free he also scheduled for hot water tank repair gave me great deal I'm so glad I called ty

29. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A very Rapid Response indeed!

I found Rapid Response Plumbing and Heating through Checkatrade on a Sunday, after my boiler was unexpectedly condemned by Vaillant on Friday afternoon. Rapid Response was the very first firm to respond to my request! I then looked them up on all of the review sites and was pleased to see that they had obtained the Which? certificate of distinction, as well as glowing reviews across all of the various platforms. On messaging them by Whatsapp, they immediately confirmed that they could attend the following day which was amazing!

Gurprashad singh lohia of Rapid Response then arrived early on the Monday and was very pleasant and efficient to deal with. He also condemned the boiler within minutes of his arrival (without any knowledge of Vaillant's findings) and he advised that I needed a new boiler.

Gurprashad then returned on that Wednesday to fit this, and worked throughout the day, taking neither coffee breaks nor lunch, until the new boiler was successfully in place. There was also no mess to clear up afterwards, as he and his junior colleague spread dust sheets all over the floor, moved furniture out of the way as necessary, and then they cleared up everything before they left. I also had a full explanation from him as to how the new boiler worked, with the promise that if I needed anything further, then just to call them. (Rapid Response also have a very efficient admin colleague, Dulcie, who immediately responds to all WhatsApp messages. In addition, all payments and paperwork etc. is dealt with very easily online).

In summary, Rapid Response really are an excellent company, and I only wish that I had come across them a lot sooner!

18. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honest, Fast and Professional Service

Our boiler stopped working, and Rapid Response Plumbing and Heating were fantastic from start to finish. Chad replied quickly to my WhatsApp messages and was refreshingly honest, instead of jumping straight to replacing the boiler, he first suggested trying a repair to save costs. That really showed integrity.

He came over, gave a clear quote, helped us find the best price for the boiler, and arranged for it to be installed within a few days. GP, who carried out the installation, was brilliant, efficient and took the time to explain how everything worked.

Thank you both for your honesty, speed, and professionalism. I’d happily recommend Rapid Response Plumbing and Heating to family and friends and will definitely use them again.

10. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Satisfactory boiler service

As usual Gurprashad did a great job carrying out the annual boiler service and cleaning the blocked condensate filter.

29. September 2025
Bewertung ohne vorherige Einladung
Rapid Response Plumbing & Heating -Logo

Antwort von Rapid Response Plumbing & Heating

Hi Greg,

Thank you for your kind review! We’re glad to hear that Gurprashad provided a thorough and satisfactory annual boiler service, including clearing the blocked condensate filter. We take pride in delivering reliable and efficient boiler maintenance to ensure your heating system runs smoothly year-round.

We appreciate your continued trust in our boiler servicing team, and we look forward to seeing you again next year!

Warm regards,
Rapid response Plumbing & heating

Bewertet mit 5 von 5 Sternen

Multiple successful boiler installations

I've known this company for a few years now and I'm a local landlord. I need reliable people, especially when a boiler goes down in an HMO and they've always responded fast and fixed the problem. I've had cause to call them to do simpler repairs as well and they have been handled as well. Prices are reasonable and I've recommended them as well.

1. August 2025
Bewertung ohne vorherige Einladung
Rapid Response Plumbing & Heating -Logo

Antwort von Rapid Response Plumbing & Heating

Hi Paul,

Thank you for your ongoing support and for taking the time to leave such a detailed review. At Rapid Response Plumbing & Heating, we understand how important it is for landlords—especially those managing HMOs—to have a team they can rely on for fast boiler repairs, emergency callouts, and professional boiler installations.

We’re glad to hear that our prompt service, fair pricing, and consistent workmanship have made a difference for you over the years. Your recommendations mean a lot to us, and we’re always here when you need expert plumbing and heating services.

Best regards,
The Rapid Response Plumbing & Heating Team

Bewertet mit 5 von 5 Sternen

Great service of a boiler

Great service of a boiler! Will definitely ring them again next time.

30. August 2025
Bewertung ohne vorherige Einladung
Rapid Response Plumbing & Heating -Logo

Antwort von Rapid Response Plumbing & Heating

Hi Martin,

Thank you for the great feedback! We’re glad you were happy with the boiler service provided by the team at Rapid Response Plumbing & Heating. We’re always here for reliable and efficient boiler maintenance whenever you need us.

Looking forward to helping you again next time!

Best regards,
The Rapid Response Plumbing & Heating Team

Bewertet mit 5 von 5 Sternen

Boiler Replacement/Relocation

The boiler in my flat had to be replaced and refitted to current regulations several feet away from its original location--a huge job. Chad and his colleagues were amazing: punctual, polite, professional, exacting, all on the hottest day of the year. They managed this project quickly, working methodically and cleaning up as they went. I was dreading this work being done, but they made it less onerous than it might have been with another company. Definitely recommend Rapid Response!

19. Juni 2025
Bewertung ohne vorherige Einladung
Rapid Response Plumbing & Heating -Logo

Antwort von Rapid Response Plumbing & Heating

Hi Vanessa,
Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that you were pleased with the boiler replacement and relocation, especially given the scale of the job and the heat on the day. Chad and the team take great pride in their work, and your recognition means a lot to all of us. We’re so glad we could make the process smoother for you, and we truly appreciate your recommendation.

All the best,
The Rapid Response Team

Bewertet mit 5 von 5 Sternen

Rang them for a boiler service

Rang them for a boiler service, they arranged a engineer to come out the next day, and called to tell me, they will be with me in about an hour, great quality work, excellent service

18. Juni 2025
Bewertung ohne vorherige Einladung
Rapid Response Plumbing & Heating -Logo

Antwort von Rapid Response Plumbing & Heating

Hi A. Dahlia,
Thank you for taking the time to leave us a review! We’re so pleased to hear you were happy with the prompt service and the quality of the work. Providing reliable and efficient service is what we aim for, and it’s great to know we delivered that for you. We really appreciate your feedback and look forward to helping you again in the future!

Best regards,
The Rapid Response Team

Bewertet mit 5 von 5 Sternen

Clear communication and excellent…

Clear communication and excellent service to keep my boiler in warranty thank you GP

17. Juni 2025
Bewertung ohne vorherige Einladung
Rapid Response Plumbing & Heating -Logo

Antwort von Rapid Response Plumbing & Heating

Hi Sjnad,

Thank you for your kind words! We’re glad to hear you were happy with the clear communication and excellent boiler service provided by GP. Keeping your boiler under warranty through proper maintenance is so important, and we’re always here to help make that process smooth and stress-free.

Thanks again for choosing Rapid Response Plumbing & Heating — we look forward to assisting you in the future!

Best regards,
The Rapid Response Plumbing & Heating Team

Bewertet mit 5 von 5 Sternen

Good efficient service

Didn’t have to wait long, friendly engineer who worked through the possibilities and problems until he got our hot water working again. He was very good at explaining things so I could understand what needed doing.

28. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Boiler fixed in minutes

Great experience with this company. The guy was so friendly and immediately fixed the problem and had the part on him.
Another company quoted a couple thousand in repairs that were not needed! He also offered great advice on what to look out for in future. We will only be using this company in future.

6. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

dont use

Called Rapid Response as we were not getting any heating from our Valliant Combi only hot water. This was during the cold period a few weeks ago.
Called around Thursday / Friday and was promised an appointment for Monday. Had to chase on Monday morning as not heard back and had to be persistent they come out. In any case he was only 10 minutes away. We were told it was the sensor and were charged £210 for the callout (£120) and £90 for the sensor. The expansion vessel also needed changing we were told and he would come back as we also needed a new filter that we were going to buy.
Once we had the new filter a few days later I contacted RR to get the 2nd visit as we were still without heating. No response.
I called another local plumber who came out within a few days. He said the sensor only costs around £27. He also said there is no problem with the expansion vessel. He also said there was no problem with the filter.
So I would advise anyone to stay away from this company.

17. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Efficient and fast boiler installation

Rapid response were able to organise a next day boiler installation after my current one broke. They were incredibly efficient and quick to communicate.

GP was knowledgable and meticulous with his work and was finished by the afternoon. He removed all the old boiler parts and cleaned up everything after he’d finished installing the new boiler.

Can highly recommend!

5. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quick and professional boiler replacement

Chandan came on a Saturday to check our failing boiler, quoted for a new one on Sunday, talked me through my options on Monday and spent all day Tuesday with two employees cleaning the system and replacing the boiler. Very happy with the professional and quick service at a busy time, we will definitely use them again!

26. November 2024
Bewertung ohne vorherige Einladung

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