Railboard Bewertungen 

893
•
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Railboard is a very nice system to use. It keeps your railcard stored, so you don’t need to re‑enter anything, and the layout is clearer than some other apps, though broadly similar. I tend to us... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had no problems buying a ticket from the LTN train station. The kiosk informed me there were no tickets available. As a bonus, the app doesn’t require an account. I know Trainline exists and I pre... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am blind and use Apple‘s voiceover screen reader on my phone. I’ve been using rail board since autumn 2019 as my last Trains app had become inaccessible with an update – so annoying and not unusual.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As an elderly person who is not very confident using apps i found the booking process very easy via the railboard app.It made the experience so easy when the e ticket popped up for the on the day of... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Zugticketverkaufsstelle

Über Railboard

Vom Unternehmen geschrieben

With the Railboard iPhone or iPad app, you can save lots of money by finding super-cheap split train tickets. Plus, you have easy access to live train times powered by National Rail Enquiries.

With Split Tickets, our clever algorithms find combinations of tickets that together offer the same journey but at a lower price than a regular ticket.

This is done by splitting regular train tickets at calling points along the journey. So instead of one ticket from A to C, you have two tickets from A to B and B to C. However, you stay on the same train as normal. There is no requirement to alight and re-board. And we do all the hard work to find them for you!

But that’s not all; Railboard has tons of other features:
  • No booking fees.
  • Instant etickets, which you can add to Apple Wallet.
  • Buy with Apple Pay.
  • Supports Dark Mode.
  • Set your railcard to get railcard discounts.
  • Easily request refunds using an online form inside the app.
  • Receipts available inside the app.
  • An easy button to add journeys to your calendar.
  • You can optionally toggle off seeing ticket prices.
  • You can choose to see only direct trains.
  • National Rail departure and arrival boards.
  • Official National Rail platform numbers.
  • Clear disruption, delay, and cancellation notices.
  • Pin trains and journeys for easy access later on.
  • You can save route searches for quick access.
  • Optional settings, so you can customise Railboard to how you like it.

Download on the App Store


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

893 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4.7

Alle Bewertungen

(893)

225 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

All good

All good. Booked for the first time and everything was very satisfactory with no booking fees.

19. September 2026
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Antwort von Railboard

Thanks for the brilliant review, John! ~Jon

Bewertet mit 5 von 5 Sternen

Quick refund …

Trains cancelled but very easy to apply for a refund which arrived quickly unlike the train

16. September 2026
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Antwort von Railboard

Thank you for the nice review, even when you faced major disruption from the train being cancelled! ~Jon

Bewertet mit 5 von 5 Sternen

Good experience with ap but not with…

Good experience with ap but not with the train

16. September 2026
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Antwort von Railboard

Thank you for the kind words about Railboard, Saad! And sorry for the disruption you experienced during your actual journey. I know we only control the ticket-buying part of the process, but in an ideal world, the trains would run as scheduled! ~Jon

Bewertet mit 5 von 5 Sternen

Amazing useful app

I use the app almost 5days a week. It’s so very useful. The UX is far better than its competitors. Thanks so much !!

18. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Railboard

Thank you for the fantastic review, Sri! ~Jon

Bewertet mit 5 von 5 Sternen

Excellent app which is very well designed

Excellent app which provides all the information about rail travel that you need, and is simple and straightforward to use to purchase tickets. The app has been very thoughtfully developed and has lots of very elegant touches in its implementation. The only thing that would improve it is to be able to easily purchase a specific type of ticket such as an off-peak day return to London terminals, or a Travelcard, without having to specify both the outbound and return trains, but I know this is there to make sure that the ticket type is correct.

14. September 2026
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Antwort von Railboard

Thank you for the brilliant review and for noticing all the work we put into all the little details in the app!

And thank you for the feedback too! We’ve made a note of it; how feasible it is to do in practice somewhat depends on the rules we have to follow when selling tickets. But it’s still useful to understand what people want.

~Jon

Bewertet mit 5 von 5 Sternen

great app

great app - excellent integration with wallet and calendar

14. September 2026
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Antwort von Railboard

Thanks for the great review, Sean! ~Jon

Bewertet mit 5 von 5 Sternen

Very nice system to use


Railboard is a very nice system to use. It keeps your railcard stored, so you don’t need to re‑enter anything, and the layout is clearer than some other apps, though broadly similar. I tend to use both Railboard and Trainline. Railboard can be cheaper — sometimes even cheaper than the operator’s own app. Railboard is clear and easy to read and use.
Rail fares behave a bit like quantum physics: they’re here, they’re there, they jump up, down, and shake about. But Railboard makes the whole thing human‑friendly.

10. September 2026
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Antwort von Railboard

Thank you for the brilliant review, Ke! We’re all about making buying train tickets human-friendly! ~Jon

Bewertet mit 1 von 5 Sternen

Crashed while buying a ticket

Crashed while buying a ticket. Bought one at the station instead. Realised a few days later I’d paid for both.

10. September 2026
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Antwort von Railboard

Hi Eliot,

Sorry if there was a technical issue that occurred during the booking process. It's quite possible it was due to a poor network connection, not allowing the app to receive the final confirmation of purchase.

I can see the booking confirmation and e-ticket emails were both sent 2 seconds after the booking was completed, and that we received confirmation they were delivered correctly 2 seconds after that.

So, given that you presumably didn't see those emails come through (or else you wouldn't have bought a ticket at the station), that does somewhat suggest the network connection was poor right around the time of booking.

Also lending credence to that theory is that our crash monitoring tool didn't see any app crashes around the time of your booking (or in the days after). And same for the the monitoring of crashes and unexpected behaviour in the logs for the backend too.

I'm very sorry for the annoyance and extra cost this has caused. But if such a network connectivity issue does occur (assuming that's what this problem was) right at the moment the confirmation of purchase would be sent through, and the customer doesn't or isn't able to re-check the app after or check their emails, then there's not much we can do. Sorry.

~Jon

Bewertet mit 5 von 5 Sternen

Easy to use app ..

Easy to use app ... provided all relevant choices and took payment via Apple Pay - delivered e-ticket.

9. September 2026
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Antwort von Railboard

Thanks for the nice review, Subir! ~Jon

Bewertet mit 2 von 5 Sternen

Late train from oxford so connection…

Late train from oxford so connection missed at Reading

8. September 2026
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Antwort von Railboard

Hi Sue,

Sorry to hear you couldn't make all your connections because of a late train.

As you were likely more than 15 minutes late, we recommend looking into claiming Delay Repay compensation for your journey. If you message our Customer Support team, they'll be able to help you do that.

As for Railboard, we do our best to make the ticket buying and train tracking experiences as good as they can possibly be. But we don't run the actual trains, so that part is outside of our control.

But still, it's always annoying when you have so much disruption to your journey. So we can certainly empathise with your frustration here.

~Jon

Bewertet mit 5 von 5 Sternen

Excellent for tracking and buying

Railboard has always been a first-class train tracking app, and its relatively new ticket purchase experience is just as excellent. Easy to manage bookings with no fees and Apple Wallet integration too

5. September 2026
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Antwort von Railboard

Thank you for the brilliant review! ~Jon

Bewertet mit 1 von 5 Sternen

There are engineering works on the Arun…

There are engineering works on the Arun Valley line. The app wrongly showed the service as cancelled when in fact one half of the route (which splits) remained open.

7. September 2026
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Antwort von Railboard

Hi Daniel,

So you're right, there is a discrepancy between the actual trains running along the Arun Valley line and what Railboard is showing when you go to buy a ticket. Specifically, some running trains are not showing in the Planner when buying tickets.

What's happening is Network Rail have enacted a speed restriction between Horsham and Barnham, because of the summer heat affecting the track. As a result, Southern have been operating a revised timetable on the Arun Valley line.

The way Southern have implemented this new timetable is by cancelling the previous services and adding replacement services. However, for the most part, both the cancellations and the replacement services are only being entered into National Rail's real-time information system (which Railboard uses for the 'Live trains' tab); they are not being entered into Network Rail's industry train planning system, which is the source of timetable information that licensed ticket retailers are given and accredited against.

The net result: when using the Planner to buy tickets, we cannot show or sell tickets for those replacement services.

So the train you saw as cancelled when buying a ticket was indeed a cancelled timetabled train, but its replacement service was not showing, because Southern only added it to the real-time system that the ‘Live trains’ tab uses, not to the industry train planning system the Planner uses when searching for tickets.

Ultimately, for this issue to be fixed, Southern needs to enter the replacement services into the industry train planning system too, and with enough notice for them to appear in the timetables retailers use when selling tickets.

I'm very sorry for the annoyance and any possible confusion this has caused. Even if it sounds like you personally were savvy enough to realise there were running trains not being shown in the Planner.

When selling tickets, we have to work from the industry timetable data that retailers are given. That leaves us at the mercy of train operating companies following the correct procedures when entering the data into the systems. They nearly always do, so it's usually not an issue. This situation is somewhat of an aberration.

~Jon

Bewertet mit 5 von 5 Sternen

As an elderly person who is not very…

As an elderly person who is not very confident using apps i found the booking process very easy via the railboard app.It made the experience so easy when the e ticket popped up for the on the day of travel outward bound and again on my return.

8. September 2026
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Antwort von Railboard

Thank you for the brilliant review, Patricia! You've perfectly summed up the main goal of Railboard: making the booking experience as easy as possible! ~Jon

Bewertet mit 5 von 5 Sternen

Smooth

Smooth, reliable, efficient, everything you could need from a rail app, really easy to use.

26. August 2026
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Antwort von Railboard

Thank you for the fantastic review, Matthew! ~Jon

Bewertet mit 4 von 5 Sternen

Overall excellently laid-out app with…

Overall excellently laid-out app with helpful tools, such as live departures. Only improvement would be if the ticket search function was simpler

29. August 2026
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Antwort von Railboard

Hi Ben,

Thank you for the nice review! And we've noted your feedback that the Planner search page could be simplified a bit.

If you have any other feedback or comments, feel free to email us at hello@railboard.com. We're also keen to hear about the parts of the app customers think could be better!

~Jon

Bewertet mit 5 von 5 Sternen

I wish I'd found this app years ago

I wish I'd found this app years ago. Leagues better than thetrainline.com. No errors, a great experience - and no fees!!

4. September 2026
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Antwort von Railboard

Thank you for the brilliant review, Chris! And better to find Railboard later than never! ~Jon

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