Raffolux is more than just a raffle site, it’s a community full of amazing people and ever growing family of players. I have been using raffolux consistently over the last 2 years and in my experience... Mehr ansehen
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Das sagen Bewerter
Lovely company, so easy to use and always giving back, whether it be through giveaways or just given out credit for being a loyal member. Think i will be using this site as my primary one for a long t... Mehr ansehen
Unternehmen hat geantwortet
When I won £2 i couldn't claim it as cash but had to take it as credit. Very disappointing Additional. I am unable to do anything on the site as everything is covered by the *contact raffolux *... Mehr ansehen
Unternehmen hat geantwortet
I was delighted to win prizes, I choose cash over one of the prizes. I went on the chat to see if I could change back to original prize, Holly is amazing at her job & changed it, received email reques... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Lotterieverkäufer
- Glücksspielanbieter
- Gaming-Service
- Lottoannahmestelle
- Lottogeschäft
- Onlineverkauf von Lotterielosen
Vom Unternehmen geschrieben
At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
www.raffolux.com
Vom Unternehmen geschrieben
- We Love Winners!
- At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
Kontaktinformationen
Raffolux Ltd, Unit 6, 4 Ravey Street, EC2A 4QP, London, Vereinigtes Königreich
- 01270906643
- support@raffolux.com
- raffolux.com
4.6
Hervorragend
4337 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 79 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Raffolux is more than just a raffle…
Raffolux is more than just a raffle site, it’s a community full of amazing people and ever growing family of players. I have been using raffolux consistently over the last 2 years and in my experience I have had multiple wins from £1000 cash £750 cash £500 cash, vouchers, apple products and even a lovely FaF hamper. The prizes up for grabs is endless. The staff and customers services is like no other. If u ever want a place to go that u can enter raffles and make friends along the way I highly recommend raffolux and become part of the community. Thanks for everything you guys do at raffolux here’s to many more years. Mike T
9. Juli 2026
Bewertung ohne vorherige Einladung
really duna and sends good emails for…
really duna and sends good emails for offers and if ive won.
8. Juli 2026
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Raffolux is hands down one of the best 👌 real ,fair and amazing website 👌
Amazing website and competitions are amazing 🫶😃 @Raffolux is definitely the one off the best competition companies i have ever tried, there competition's are so fair. I have had a brilliant experience on this website which has help me so much 💜 there support team and all the staff are extremely helpful and so polite I cant thank them enough 🫶 love this website ❤️
6. Juli 2026
Bewertung ohne vorherige Einladung
It’s been an good experience some…
It’s been an good experience some problems with the site itself but apart from that it seems good
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hi there,
Thank you for taking the time to leave us a review.
We're pleased to hear you've had a good experience overall. We appreciate your feedback about the site as well, and we're continuing to make improvements to provide the best possible experience for our community.
Thanks again for your support, and we wish you the very best of luck in all your future entries! 💜
The Raffolux Team
Raffloux team is amazing
Raffloux team is amazing. Like i heard about it from a ad on tiktok . I tried so many but Raffloux is 10 out of 10 . They do Instant win games and Hoilday so many more .
The customer support is Brilliant.
Any help you can email them .Message them on messenger. Or by the app
Like I joined this month and I won the top prize on the Instant win they do the Cash club .
It is fun and Exciting
10 out of 10 starts for me
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hey Harry,
Thank you so much for your review and a huge congrats on your win! We're glad to have you with us!
Best of luck with your tickets! 🤞
- The Raffolux Team 💜
Good communication
Update: Raffolux closed out the issue and were very responsive!
Original issue: I went to buy a raffle ticket on Raffolux which was being advertised as Nintendo Switch 2 but if you scroll down further they are actually raffling off the Nintendo Switch 1 Oled model which is completely different and could be construed as misleading. I do have video evidence but can't submit unfortunately.
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hi Charles,
Thank you so much for your review. We're disappointed to see you haven't had a more positive experience with us. We investigated this and can confirm the prize is a Nintendo Switch 2. The image and description were uploaded incorrectly due to human error, and there's definitely no deliberate attempt to mislead here. We're so sorry for the confusion this has caused! If there were ever any issues with prizes won, our support team is on hand to help and resolve the matter swiftly.
Our team has also replied to the message you left with us last night, please check your email! We'd love to thank you for bringing this to our attention, and we hope to hear back from you soon.
- The Raffolux Team
Spent aeons collecting gems to swap for…
When I won £2 i couldn't claim it as cash but had to take it as credit. Very disappointing
Additional. I am unable to do anything on the site as everything is covered by the *contact raffolux * box. Please redesign the website
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hey Scott,
Thank you for taking the time to leave your review. We're sorry to hear that there might be an issue here and we'd love to look into this further for you. Could you please contact us at support@raffolux.com along with any screenshots if you have them?
We look forward to hearing from you and resolving this soon!
- The Raffolux Team
Horrendous
If there was a 0 , I would give it that, I ordered a raffle ticket for 2.99, paid on Apple Pay and it charged me 86.71.
They are refusing to give me my money back.
I will be taking this further as they clearly scammed me.
Please don’t use this site , absolutely horrendous, the tickets haven’t Evan been used yet. But now blocked my account
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hi Sharon,
Thank you for taking the time to leave your review, though we're disappointed to hear you didn't have a more positive experience. Our team investigated this issue and found that the charge was related to an order for multiple tickets for an instant win raffle. The price for the order would have been visible when adding these tickets to your basket, as well as at the checkout, before completing your order.
In terms of a refund, we unfortunately aren't able to provide one in accordance with our terms. The tickets were for an instant win raffle, meaning the chance to win had already been partially exhausted at the time of purchase, hence our inability to provide the refund.
We take responsible play and customer safety incredibly seriously, and due to the nature of some of the concerns raised, we have made the decision to restrict your account. Our customer service team is also currently waiting for a response from you, so we can assist with completing a payout from yesterday evening.
We look forward to hearing back from you and resolving this matter soon.
• The Raffolux Team
Lovely company
Lovely company, so easy to use and always giving back, whether it be through giveaways or just given out credit for being a loyal member. Think i will be using this site as my primary one for a long time as it also supports charities which i love. You get to pick which charity you would like to support and offers gems to redeem a variety of prizes
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hey Cait,
Thank you so much for taking the time to leave your review, we're glad to have you with us, and it's fantastic to hear you're enjoying playing while also supporting charities.
Good luck with your tickets! 🎟
- The Raffolux Team 💜
WOW there amazing
WOW ! Excellent customer service and support. I won £5 cash on a 1p scratchcard instant win. I ran into a little issue when entering my bank details for the cash payout. So I emailed raffolux customer service team and explained my issue and they responded fast and asked for my bank details. The next day I received my money. I am more than happy with my experience
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hey Sabina,
Thanks so much for your review and congratulations on your amazing win! 🎉
Good luck with your next entries!
- The Raffolux Team 💜
website was more genuine before…
Feel like the website was more genuine a few years ago now it feels like a money grab with the things they keep introducing
16. Juni 2025
Antwort von Raffolux
Hi there,
Thank you for taking the time to leave your feedback. We're sorry to see you're recent experience hasn't been the best. Recently, we've introduced new, exciting ways to reveal your instant win prizes, as well as a daily wheel spin and a new free raffle launched every day.
We understand not everyone likes change, and we're always open to hearing our player's feedback. It really helps us to learn and improve. We'd love to hear more of your thoughts, so please feel free to reach out to us directly at support@raffolux.com, mentioning this review.
We hope to hear from you soon.
- The Raffolux Team 💜
Antwort von Raffolux
Hey Carl,
Thanks so much for your review!
Good luck with your entries!
- The Raffolux Team 💜
Antwort von Raffolux
Hi Seamus,
Thank you for taking the time to leave your review. We're sorry to hear your experience with us recently hasn't been a more positive one.
We understand that not winning can be incredibly frustrating, and while this may feel unfair, all of our draws are completed using random.org to ensure complete fairness.
While we want all of our users to have fun while playing, we also want to encourage responsible play (https://raffolux.com/responsible-play). We recommend checking out this portion of our website if you feel that you are no longer having fun or if spending is becoming unsustainable.
Our customer support team is also available to answer any questions you might have at support@raffolux.com.
- The Raffolux Team
Holly was excellent and the help…
Holly was excellent and the help received was within hours!
All sorted, I appreciate your help
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hi Michael,
Thank you so much for your amazing review!
Good luck with your tickets! 🎟
- The Raffolux Team 💜
Superb Customer Service
I was delighted to win prizes, I choose cash over one of the prizes. I went on the chat to see if I could change back to original prize, Holly is amazing at her job & changed it, received email requesting my address then second email confirming delivery for tomorrow 21/05/2026 wowsers talk about efficiency. I would highly recommend people to try you've got to be in to win it
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hi there,
Thank you so much for your review and congratulations on your win!
We hope you enjoy your prize!
- The Raffolux Team 💜
Super helpful and paid out quickly.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hi Tanith,
Thank you so much for your review and congratulations on your win! 🎉
- The Raffolux Team 💜
Best site playing on so far
Best site playing on so far
17. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hey Michael,
We're so happy to hear you're having fun playing with us!
Best of luck with your entries! 🤞
- The Raffolux Team 💜
Great thanks
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hey Filiz,
Thanks so much for your review!
- The Raffolux Team 💜
Good site great games and competitions
Good site great games and competitions
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Raffolux
Hey Barrett,
Thanks so much for your review, we're glad to hear you're enjoying playing!
Good luck with your entries!
- The Raffolux Team 💜
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