They charged my credit card for two months although I canceled my subscription. I am going to take legal action
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Das sagen Bewerter
I enrolled for the GCP professional ML course and when I enrolled it says a 30days trial period is free and then they will charge me 29$ per month. I agreed to it. To my surprise, they even charged 10... Mehr ansehen
I received a free trial using promotion code. A while before expiration, one of the challenges (a series of exercises + instructions to help get started and understanding) didn't work. It was a very i... Mehr ansehen
Absolutely terrible support, I was doing a lab that was ended prematurely. The support team constantly fobbed me off with excuses or 'we'll get back to you via email' and nothing was done. Over a... Mehr ansehen
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Das haben sich andere Leute angesehen
They charged my credit card for two…
They charged my credit card for two months although I canceled my subscription. I am going to take legal action
Terrible I was having a problem with my…
Terrible I was having a problem with my lab and they didn’t do anything
Awful customer service
Awful customer service
was put in contact with a guy named tanjeer who was clearly completely unbothered, i had used my credits on a lab which then failed to recognise i had completed a step.. so i provided clear evidence i had completed this step and asked for some help regarding the matter, but was met with absolutely no useful info or help, tanjeer did not even try to come up with a solution and just shot down anything i suggested myself, rather frustrating will have to wait for more credits and see if it works next time :(
Buyer beware
Buyer beware, deceitful advertising and unresponsive support. I purchased the premium skill boost subscription and did not get the 'free' test voucher that is advertised as included. That is even after weeks of emailing them. Finally requested a refund and still trying to get my money back.
Terrible
Terrible, dishonest behavior. The course had several issues; I was blocked for two weeks due to a bug. But worse yet, my account was suddenly terminated for "not currently meeting our eligibility requirements."
I opened three tickets and called their support, but they always responded with that phrase without providing any explanation. Why does Google associate itself with such cheaters?
A bug in one of their labs prevent me to finish Google course
A bug in one of their labs is preventing me from finishing the whole Google Cloud Analitycs course. I have submitted a ticket reporting the bug, and was assured (via email) that the bug has a top priority to get solved. According to the support, this is an ongoing problem but after 2 weeks they are not able to fix it yet. Very frustrating! I do not understand as Google can permit this
I was using Google's QuikLabs
I was using Google's QuikLabs: Beginner: Introduction to Generative AI Learning Path. Just about every lab I've tried so far has been glitchy. The instructions are poorly written and unclear for such a complex interface. There are many points in the lab where you need to save your work to get credit - the save function fails more often than not - and you can't get credit or progress. The lab images and instructions are often not up to date with the current Google Cloud interface. I never seem to get the award points I'm due and the tally goes up and down - I had 600 (should've been 1200) but it went down to 30 for some reason. The support team feels like a bad AI, they are polite and give long useless responses. Overall, this has been an extremely frustrating experience, I need/want to learn this stuff but all I've done is waste time with these labs.
Absolutely terrible support
Absolutely terrible support, I was doing a lab that was ended prematurely. The support team constantly fobbed me off with excuses or 'we'll get back to you via email' and nothing was done. Over a week into the support case and I've had no explanation.
1.5 weeks later and I've had yet another support response that doesn't even attempt to understand my problem.
Have closed my account and moved to another training provider - absolutely abysmal support. I guess Google went with the cheapest provider.
Waste of time
Waste of time. Course application crashed repeatedly. I never was able to get anything to work. Even the feedback form crashed.
Google Customer Support for Qwiklabs is…
Google Customer Support for Qwiklabs is TERRIBLE!!! I tried working with their online chat support to troubleshoot one lab problem and they repeatedly asked me to do things that I tried at least ten times without any success. When I suggest doing interactive troubleshooting with the support person real time this person didn't have the skills nor tools to do a deep analysis. Simply followed a script that proved not to work in my case. Completely USELESS AND A WASTE OF TIME.
One star is to many
One star is to many. How they got linked with Google is beyond me. Using quiklabs on a Google certification course technical support fundamentals and is slow. The mock desktop says I installed mozilla, upgraded VLC, and deleted Gimp. Getting to that point was as frustrating as hell for a slow laggy app and the preset resolution they use for their software is way outside of my own screen set up so I can't even navigate. Can't move, drag, or stretch windows. Probably won't be able to complete this and NYDOL is paying for this GARBAGE.
Absolutely horrible customers service
Absolutely horrible customers service
Their automation will permanently block you account if you deviate from the instructions slightly.
Accidentally select a resource in us-central2 instead of us-central1? You will be blocked permanently. Make a typo in a resource name? Blocked permanently. Choose a different instance type because there are no instances available in the zone their documentation says to use? Blocked (I actually convinved them to un-block me after this)
The only thing you can do (and this is their suggestion) is to create a new account. You have 600 unused credits? Too bad, they're gone.
Their support team will simply cut and paste the same response to you two or three times.
Unprofessional
Unprofessional. I can't believe qwiklabs is associated with Google. it's very unprofessional and scammy. The google cloud courses are advertised as free, yet when you get to the labs, they "force" you to buy credits to complete the entire course. Even though the instructions tell you to login via an "incognito window" and you will not incur cost, it doesn't allow you to do that. And they force you to buy credits. It's misleading advertising and fraudulent. Simply unprofessional. I don't recommend if you haven't started a course.
Quicklab is not fit for purpose.
Quickbab is not fit for purpose.
The Service/product should not have been made commercially live. The product is poor and support is pathetic. The product needs more testing as well as a support model which assures users.
I lost my credits as well as training days to do this training but stuck because of the pathetic Lab design.
i dont have a single proof that I…
i dont have a single proof that I completed any of your labs WHICH I DID and I spoke with your support for hours and he fobbed me off saying they will show on the account, which is as empty as ever. BOTH MY GOOGLE AND PLURALSIGHT ACCOUNTS ARE EMPTY OF BADGES WHEN I COMPLETED LIKE 4 LABS. Also your github lab is totally broken and cannot be finished at all and I tried more than 5 times. NOT EVEN A BADGE DUDES AND YOURE USING COPIES OF LABS WHICH ARE ALSO NOT FUNCTIONAL LIKE WHAT MORE INFORMATION CAN I PROVIDE, YOU NEED TO PROVIDE ME WITH THE INFORMATION ON WHICH CLASSES AND LABS I COMPLETED IF YOU YOURSELF EVEN HAVE ACCESS TO SUCH INFORMATION, CAUSE I COULD SEE YOU CAN FOB A PERSON OFF FOR HOURS AND TELLL THEM YE YE UR BADGE WILL SHOW???? APPALING SERVICE , support is also a damn joke, like how are you even up and running still LOL
Qwiklabs a fraudulent organisation
Qwiklabs seems to be a fraudulent organization. I am not sure how this totally rougue organization is related to Google, but Google must take steps to remove any affiliation to this institute.
I started to do a course in Qwiklabs and even registered for paid service after monthly free period is over. I was following the course until suddenly my account was blocked and I was told there is suspicious activity in my account. I reported to their customer service but after 17 followups they said my account will be permanently blocked and my details cannot be removed from their systems. This includes credit card details.
Don't go anywhere near this organization. You will be totally frustrated and potentially harmed with this fraudulent organisation.
QwikLabs make it impossible to finish a course
A bug in one of their labs is preventing me from finishing a whole GCP course. I have submitted a ticket reporting the bug, and was assured (via email) that the bug has a top priority to get solved, but at the same time they changed the "priority" of the ticket to "P4 (low)". According to the review of the lab on Coursera, this has been an ongoing problem that users started reporting already months ago. Very frustrating indeed, and of course the bug hasn't been solved yet.
Error Prone GCP Labs
Tried to complete two early stage Google GCP labs. In each attempt, I was instructed to select a resource that was not available. The system displayed an error advising that I try again later and I was unable to proceed with the lab. This happened multiple times with the first lab. Out of frustration, I decided to select another option/setting that actually "worked". I then received a warning to avoid deviating from lab instructions or my access would be revoked/locked. and the system abruptly terminated my lab session.
When I explained the problem to Quiklabs support, the agent just reiterated the warning message and offered no solution to unavailable resources that I was instructed to use.
I really tried to use their service, but it added an avoidable level of stress that made learning quite difficult. I canceled my subscription and cannot recommend this service.
I enrolled for the GCP professional ML…
I enrolled for the GCP professional ML course and when I enrolled it says a 30days trial period is free and then they will charge me 29$ per month. I agreed to it. To my surprise, they even charged 100$ extra for using GCP without asking me. It was set to auto payment enrolled who did it and when I don't know. They used my card which I didn't even provide.
unable to access labs
Many labs are usually unavailable when I have time to do them. poorly designed website. Not use friendly at all.
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