The trial Qieto pair of contacts included in my purchase was greatly appreciated especially when they turned out to be far more comfy to wear than my ordered Bausch & Lomb contacts!! Thank you so much... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great communication about delivery, from accepting payment, when product is sent, when it reaches your zone and even when your local courier has it and when it is at your door or box, would highly rec... Mehr ansehen
Unternehmen hat geantwortet
My order took about 3 weeks to arrive, I had to contact supplier, then nz post wait for reply then they ordered my a new box which then my original order arrived then had to muck around returning the... Mehr ansehen
I have been using Quicklens for many years with no issue, however my most recent purchase has been disappointing. My toric lens order (normally takes about 4-5 weeks) - I am still waiting for i... Mehr ansehen
Unternehmen hat geantwortet
3.9
Gut
274 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Been using Quicklens for many years
Been using Quicklens for many years, very happy with their prompt and reasonably priced service, highly recommend.
27. Juli 2024
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are very sorry that you were not satisfied with our service.
Please be advised your order items are custom manufactured (Toric lens) upon order confirmation.
Unfortunately, our distribution centre could not receive your order items sooner and it did take a lot longer to dispatch your order.
We are very sorry for the inconvenience caused, we will look into it if we can improve our service for future customers.
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Quick and easy purchase
27. Juli 2024
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
I have been waiting for 8 weeks
I have been waiting for 8 weeks, i still have not received my order. Not happy with the service !!!! There is no updates until i email and check.
23. Juli 2024
Antwort von QUICKLENS
Thank you for your review. We are very sorry that your order took longer than it should be to dispatch. We checked our system and confirmed that it was delivered on 26/09/2024. Please let us know if you have not received your order.
Good quick service
19. Juli 2024
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Competitive pricing and speedy delivery
15. Juli 2024
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
very slow with order
very slow with order, which was made 14/07, it's now mid September, don't know that I will use you again
13. Juli 2024
Antwort von QUICKLENS
Thank you for your review. We are very sorry that your order took longer than it should be to dispatch. We checked our system and confirmed that it was Attempted/Failed Delivery on 16/09. Please contact NZ Post with the tracking number as soon as possible if you have not received it yet. We hope you will receive your order soon.
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
The ordering is easy
The ordering is easy, the delivery quick. And the most exceptional part was FREE trial lenses! What a bonus! Thanks so much, I will continue to re order when needed.Great Job!
18. Juni 2024
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
quick delivery and great products
quick delivery and great products. packages are always in great condition when they arrive, I have been sourcing my contact lenses through them for years and always find the best deals.
15. Juni 2024
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Too slow in delivering..........
Too slow in delivering............used to be a lot better.
Dont know why it has changed.
12. Juni 2024
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are very sorry that you were not satisfied with our service.
Please be advised that some of your order items were custom manufactured (Toric lens) upon order confirmation and some prescriptions may take up to four weeks or longer to be dispatched as we explain on the product page.
Once again, we are very sorry for the inconvenience caused by the delay, we will look into it if we can improve it for our future customers.
Excellent overall
Expiry date very good - fast delivery - great packaging - other companies had told me that my order was not available
10. Juni 2024
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Missing Order
My order is missing. I have tried to contact the customer service team multiple times and have had no response.
contacted the courier company and they were unable to help.
25. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von QUICKLENS
Thank you for your review and we are very sorry that you never heard from us. We usually reply to the customers within 2 working days so there is a possibility that we never received your emails.
We've just sent "Request Information", please kindly let us know your order ID so we can look into it and assist further. Thank you so much for your cooperation and we hope to hear from you soon.
Fast delivery
Fast delivery, good products and price. I shop for all my contact lenses here, hassle free shopping.
3. Juni 2024
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwort von QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.