QUICKLENS Bewertungen 

274
•
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The trial Qieto pair of contacts included in my purchase was greatly appreciated especially when they turned out to be far more comfy to wear than my ordered Bausch & Lomb contacts!! Thank you so much... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great communication about delivery, from accepting payment, when product is sent, when it reaches your zone and even when your local courier has it and when it is at your door or box, would highly rec... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

My order took about 3 weeks to arrive, I had to contact supplier, then nz post wait for reply then they ordered my a new box which then my original order arrived then had to muck around returning the... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I have been using Quicklens for many years with no issue, however my most recent purchase has been disappointing. My toric lens order (normally takes about 4-5 weeks) - I am still waiting for i... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

274 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.9

Alle Bewertungen

(274)

5 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Good quality products at a reasonable price

Good quality products. I received free shipping on products and at a good price. Easy and convenient shopping experience!

26. Dezember 2023
QUICKLENS-Logo

Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 5 von 5 Sternen

Very fast delivery to NZ

Very fast delivery to NZ and half the price of buying locally. Good quality products, I have been buying from this site for years now.

15. Dezember 2023
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Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 5 von 5 Sternen

Easy to navigate site to find my…

Easy to navigate site to find my brand/prescription. Super fast delivery.

13. Dezember 2023
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Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 1 von 5 Sternen

Did not receive my contacts, poor communication

I have not received my contacts at all. Order before Christmas 2023 and said it would take roughly 4 weeks to arrive. I still have not received anything or an email regarding shipment. Very disappointing considering I have purchased from you in the past. I will be asking for a full refund as this has delayed my contacts and now will need to order new ones from another supplier.

8. Dezember 2023
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Antwort von QUICKLENS

Thank you for your review. We are very sorry that you were not satisfied with our service.
Unfortunately, our distribution centre was closed until 12/02/2019 for Chinese New Year as we informed you in our email on 09/02/2024. We will proceed with your cancellation request as soon as possible and inform you via email once completed. Thank you so much for your patience.

Bewertet mit 3 von 5 Sternen

Happy with the lenses but when you’re…

Happy with the lenses but when you’re called Quick Lens and with the shipping I paid, I expected it to arrive faster and I expected that my tracking should work. Even SHEIN and Temu arrive faster than whatever postal service was used.

Thanks

15. November 2023
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Antwort von QUICKLENS

Thank you for your review. We are very sorry that you were not satisfied with our service.
We checked your order and confirmed it was delivered in 9 working days.
Please kindly note that the delivery usually takes seven to ten working days after we ship but it depends on the transit situation with the airline and the customs.Therefore we cannot offer any guarantee that your order will be delivered on or by a certain date or within a certain number of days. Thank you for your kind understanding.

Bewertet mit 5 von 5 Sternen

insanely cheap + ships fast

Prices are insanely cheap + ships fast. I ordered contacts from a store from my own country the same day I ordered from quicklens (from Singapore!) and quicklens arrived 2 days after the ones from NZ arrived.

21. November 2023
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Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 5 von 5 Sternen

Great service

Great service. Order correct and delivery prompt

4. November 2023
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Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 1 von 5 Sternen

I'm still waiting for the products :/

I'm still waiting for the products.
Customer center Emma was helpful but, no progress so far. I trusted this company and have purchased contact lenses for many years, but this is the first time to take such a long time. Very disappointed.

11. November 2023
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Antwort von QUICKLENS

Thank you for your review. We are very sorry that you were not satisfied with our service.
We confirmed that your order has been dispatched and it's on the way to your address.
Please feel free to ask us if you have any questions about your order.

Bewertet mit 5 von 5 Sternen

Great experience

Great experience , cheapest price for a quality lens, arrived promptly .

24. Oktober 2023
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Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 5 von 5 Sternen

Quicklens always delivers as fast as…

Quicklens always delivers as fast as possible and has great prices and specials on lensses.

23. Oktober 2023
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Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 5 von 5 Sternen

An excellent site for ordering contact…

An excellent site for ordering contact lenses. It has a huge selection of types and options, the delivery arrives in a very reasonable time, and it is very easy to make repeat orders. Highly recommended!

15. Oktober 2023
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Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 5 von 5 Sternen

Great services . …

Great services and despatched very quickly after confirmation. All round great service.

19. Oktober 2023
QUICKLENS-Logo

Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 5 von 5 Sternen

I have just had no issues arise from my…

I have just had no issues arise from my orders.
Everything comes in the expected time and order is always filled correctly. A simple process tyhank you

18. Oktober 2023
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Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 5 von 5 Sternen
QUICKLENS-Logo

Antwort von QUICKLENS

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Bewertet mit 1 von 5 Sternen

Contact lenses never arrived

Contact lenses never arrived! Ordered from quick lens NZ and they were dispatched through Singapore post. The email said approx 10 business days and it has almost been 2 months. The tracking information hasn’t been updated since Oct 25th and it is now November 20th. I have reached out to both quicklens and Singapore post and gotten NO response form either. Horrible customer service and seems like a scam. Out $100 and is extremely inconvenient as I need them to see.

20. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

The lenses were perfect

The lenses were perfect. Exactly what I wanted and needed. They work well and it was easy to place the order.

Shipping and delivery was annoying. There was no delivery information and tracking was hard to do when they never updated. You also have to sign for it and if they don't reach you they'll take it back and let you know two days later.
I'll order again but be more watchful for the package since I can't change it

22. September 2023
Bewertet mit 1 von 5 Sternen

No delivery

Ordered on 6th of October.

Ordered from NZ site but products sent from Singapore 5-7 days.

Now at 14 days with no progress.

First time trying this site and will not be using again - every other place I get next day and they don't charge me for shipping (and it actually arrives)

20. Oktober 2023
Bewertung ohne vorherige Einladung

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