I've been in Quadrabay's verification process for over six months for a Kuwait job application. At first, they responded promptly through my email, and I even left a positive review. Now they refuse t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Worst company I've ever dealt with. The customer service is terrible. On chat, you wait 2 hours for a response. When you call, you wait in queue, and then the call drops so you lose your credit.... Mehr ansehen
It took almost 50 days, i appreciate them as they had re-opened my account after the deadline as the university results were received. It was bit of a hassle , am happy that i had obtained the certifi... Mehr ansehen
Suppose to give a Zero rating , but mandatory its showing the 5 Stars and should select the at least 1. very poor customer support, no response and zero update. i am waiting more than two months fo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
QB LLC is an industry-leading Background Screening and Verification Service Provider to Government and Semi-Government entities in the Middle East.
Kontaktinformationen
Vereinigte Arabische Emirate (VAE)
- quadrabay.com
1.7
Ungenügend
286 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Fast Help Line
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello!
Thank you for your glowing review of QuadraBay Verification Services! We're thrilled to have provided you with a positive experience and met your expectations.
Your feedback motivates us to continue delivering exceptional service. If you ever require assistance again or have any inquiries, please don't hesitate to get in touch. We're here to help!
Warmest regards,
Customer Support Team
QuadraBay Verification Services
7 months and counting
Unfortunately, QuadraBay has not been able to provide verification of my college documents till date - which is approximately 7 months since my submission.
Instead, whenever I check with them (note that I do not get regular updates; I have to ask for an update) on a now monthly basis, I get a general response that indicates the review is still ongoing and that this is within the Ministry's guidelines.
All my submitted documents are perfectly fine, and my college even sent an additional, official email to QuadraBay confirming the verified and notarized documents.
QuadraBay took my payment and even after 7 months has not been able to provide a meaningful update, let alone actual verification.
Instead, I recently resorted to sharing my documents with DataFlow - which was able to provide MOHESR verification within 5 days!
I would really like to get my money back from QuadraBay and will have to file a complaint with the Department of Economic Development in Abu Dhabi.
In a nutshell: QuadraBay (in my case) did not deliver, has bad customer service, and lacking communication.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I got verified in 15 days when they…
I got verified in 15 days when they said it could take longer, overall positive experience
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello Sohila,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with QuadraBay Verification Services. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
If you ever need any further assistance or have more questions, don't hesitate to reach out. Your satisfaction is our motivation, and we look forward to serving you again in the future.
Warm regards,
Customer Support Team
QuadraBay Verification Services
I recently submitted an application for…
I recently submitted an application for the verification of my postgraduate certificates through the Quadra Bay website. They are performing admirably, and I received excellent communication via mobile and email. The verification process was completed within a week.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello Dilip,
We're absolutely thrilled to hear about your positive experience with QuadraBay Verification Services! Thank you for sharing your feedback and for choosing us for your verification needs.
Your satisfaction is our ultimate goal, and we're here to help whenever you need our services in the future. Feel free to reach out if you have any questions or require assistance. We appreciate your trust in us!
Best regards,
Customer Support Team
QuadraBay Verification Services
Quick action and response
Quick action and response. Well satisfied.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello Suresh,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with QuadraBay Verification Services. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
If you ever need any further assistance or have more questions, don't hesitate to reach out. Your satisfaction is our motivation, and we look forward to serving you again in the future.
Warm regards,
Customer Support Team
QuadraBay Verification Services
Not professional at all!
I submitted my degree verification application (MOEU250625331783) in June 2025 and paid AED 362.25. My degree is from Linköping University, Sweden — one of Europe's leading research universities.
Linköping University confirmed in writing that they received and responded to 11 separate verification requests from QuadraBay, every time confirming my degree as genuine. The Head of Ladok (the university's degree records system) personally contacted me to say they had answered every request and offered further clarification — an offer QuadraBay never took up.
Despite this, QuadraBay closed my application as "Unable to Verify" — claiming the university never responded. This is factually incorrect and directly contradicted by documented university records.
I then submitted a formal dispute with full evidence: the university's written statement and an official signed degree certificate issued in March 2026. QuadraBay responded three times with the exact same copy-paste template, showing zero engagement with the evidence provided.
When I escalated to senior management, I received the same boilerplate response again.
I have now escalated this to the UAE Ministry of Economy and the Dubai DET Consumer Protection Department.
This is not a verification failure — it is a systemic process failure where the applicant is penalized for QuadraBay's inability to properly handle responses from a cooperating university.
Avoid QuadraBay if you can. And if you are in a similar situation, file a formal complaint with the UAE consumer protection authorities.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with QuadraBay Verification Services. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
If you ever need any further assistance or have more questions, don't hesitate to reach out. Your satisfaction is our motivation, and we look forward to serving you again in the future.
Warm regards,
Customer Support Team
QuadraBay Verification Services
I like it
Efficient, accurate, and very responsive. Great experience overall.
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with QuadraBay Verification Services. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
If you ever need any further assistance or have more questions, don't hesitate to reach out. Your satisfaction is our motivation, and we look forward to serving you again in the future.
Warm regards,
Customer Support Team
QuadraBay Verification Services
I had a very disappointing experience…
I had a very disappointing experience with Quadra Bay Services in the UAE.
My wife applied for an educational genuineness/verification service in late 2025, and even after several months, there has been no meaningful progress. Every time we follow up, we receive the same response: “It is under process” or “We cannot provide a timeline.”
We have coordinated with the university ourselves and provided updates, yet the team refuses to consider any input and insists they will only proceed their own way. Communication has been extremely poor—calls are not handled properly, and concerns are not taken seriously.
Despite charging a high fee, the service has been extremely slow and unprofessional. This kind of experience can be very discouraging, especially for people working hard in the UAE to build their future.
I strongly advise others to carefully consider before using their services. In my experience, it has been a waste of both time and money.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Good Support
Verification took a few tries because of an error on myside, but the team helped me sort out.
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello!
We're truly delighted to receive your positive review and to know that you were pleased with our verification services. Your satisfaction is our priority, and your feedback encourages us to strive for excellence.
Should you need any further assistance or have additional questions in the future, please feel free to reach out. We're here to assist you every step of the way.
Thank you for choosing QuadraBay Verification Services!
Sincerely,
Customer Support Team
QuadraBay Verification Services
Good one and easy
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Albert,
We're absolutely thrilled to hear about your positive experience with QuadraBay Verification Services! Thank you for sharing your feedback and for choosing us for your verification needs.
Your satisfaction is our ultimate goal, and we're here to help whenever you need our services in the future. Feel free to reach out if you have any questions or require assistance. We appreciate your trust in us!
Best regards,
Customer Support Team
QuadraBay Verification Services
Good
I used this service for three of my degree certificates for equivalency, and I received one within 10 days. The others took a bit longer, which was due to my university. Overall, their service is good, and they responded to my emails promptly.
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello Yaseer,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with QuadraBay Verification Services. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
If you ever need any further assistance or have more questions, don't hesitate to reach out. Your satisfaction is our motivation, and we look forward to serving you again in the future.
Warm regards,
Customer Support Team
QuadraBay Verification Services
Very good service
Very good service, step by step followed and received equivalence within a week.
Thank you Quadrabay
16. März 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Dear Nida,
We're truly delighted to receive your positive review and to know that you were pleased with our verification services. Your satisfaction is our priority, and your feedback encourages us to strive for excellence.
Should you need any further assistance or have additional questions in the future, please feel free to reach out. We're here to assist you every step of the way.
Thank you for choosing QuadraBay Verification Services!
Sincerely,
Customer Support Team
QuadraBay Verification Services
Process was very smooth in my case and…
Process was very smooth in my case and quick
16. März 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello Mohammad,
Thank you for your glowing review of QuadraBay Verification Services! We're thrilled to have provided you with a positive experience and met your expectations.
Your feedback motivates us to continue delivering exceptional service. If you ever require assistance again or have any inquiries, please don't hesitate to get in touch. We're here to help!
Warmest regards,
Customer Support Team
QuadraBay Verification Services
Antwort von QB LLC
Dear Jishanth,
We're delighted to read your positive review and learn that you had a positive experience with our services. Thank you for taking the time to share your feedback!
Your support means a lot to us. If there's anything else we can do for you or any way we can further enhance your experience, please let us know. We're here to assist and provide the best service possible.
Wishing you all the best,
Customer Support Team
QuadraBay Verification Services
i have applied for an experience…
i have applied for an experience certificate Verification 2 times for the same certificate. Both times, the result is unable to be verified. My previous employer met at the Quderbay Verification Person in the office and gave the required details. Also, replied to the Mail. Even though my verification result is unable to verify. QB is a death-slow system; they take a minimum of 4 months for verification. They take a huge amount both times, for verification. If you can not verify, return the amount
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Prompt and quick service
Prompt and quick service. I could get my certificate verified within a week. No follow up needed and I'm happy with their service..
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello Ganesh,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with QuadraBay Verification Services. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
If you ever need any further assistance or have more questions, don't hesitate to reach out. Your satisfaction is our motivation, and we look forward to serving you again in the future.
Warm regards,
Customer Support Team
QuadraBay Verification Services
Excellent tracking system & payment…
Excellent tracking system & payment channel also good.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Raja,
We're absolutely thrilled to hear about your positive experience with QuadraBay Verification Services! Thank you for sharing your feedback and for choosing us for your verification needs.
Your satisfaction is our ultimate goal, and we're here to help whenever you need our services in the future. Feel free to reach out if you have any questions or require assistance. We appreciate your trust in us!
Best regards,
Customer Support Team
QuadraBay Verification Services
Antwort von QB LLC
Hi Shadi,
We're absolutely thrilled to hear about your positive experience with QuadraBay Verification Services! Thank you for sharing your feedback and for choosing us for your verification needs.
Your satisfaction is our ultimate goal, and we're here to help whenever you need our services in the future. Feel free to reach out if you have any questions or require assistance. We appreciate your trust in us!
Best regards,
Customer Support Team
QuadraBay Verification Services
Missed Service
One of the service was missed, responses were super slow. Without resolution the complaint was initially closed. Now reopened and claimed to have refunded for the service. The refund never happened and marked it as closed again...
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
The best
Amazing
The best
It took 5days to finish my equivalency
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Elie!
Thank you so much for your kind words about QuadraBay Verification Services. We’re delighted to know you had a great experience!
Providing fast, reliable and seamless verification is what we strive for, and it’s wonderful to hear that we exceeded your expectations. If you ever need support or have any questions, please don’t hesitate to reach out, we’re always here to help.
We truly appreciate your trust in us and look forward to assisting you again in the future.
Warm regards,
Customer Support Team
QuadraBay Verification Services
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