I’ve used PureSport running socks and Freeze roll since I began training for my first half marathon in 2025 - over a year on and they’re still my go to for everything running, Hyrox & CrossFit!
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Das sagen Bewerter
What made my experience great was by taking Puresport gels and Ultra electrolytes on my long runs and especially on a 10 mile road race - I didn’t suffer with the cramp after finishing the race (li... Mehr ansehen
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I must say that as an athlete I take mt performance and recovery very serious, and I found my match with puresport.Their sachets make my recovery smooth and my body stays ready.
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Ive been using Puresport products (electrolytes + gels) regularly over the last 5 months consistently and hands down, the best supplements I’ve used for my training. Just finished my first major train... Mehr ansehen
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4.7
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2612 Bewertungen
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Das haben sich andere Leute angesehen
I had an issue with my order and…
I had an issue with my order and puresport replied to my email within minutes. Pam was very helpful, polite and rectified my issue without any hesitation. For the long run.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Cameron,
Thank you for the wonderful feedback! We’re so glad Pam was able to turn things around for you and make the whole experience quick and hassle-free.
We’ll make sure your kind words reach Pam. She’ll be thrilled to know how much you appreciated her help.
Thanks for being part of the Puresport community!
For the Long Run,
Team Puresport
Thanks Eliza!
Just wanted to say a big thank you to Eliza. She was always quick to respond, kept me informed, and made the whole process really easy. It was refreshing to deal with someone who genuinely cared about getting things sorted. Really appreciate all your help!
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Khaled,
Thank you so much for your lovely review!
We’re delighted to hear that Eliza was able to make the whole process easy and kept you updated throughout. We’ll be sure to pass your kind words on to her. We know she’ll really appreciate them!
Thank you again for taking the time to share your experience and for choosing Puresport. 🙌
For the Long Run,
Team Puresport
False advertising, avoid this company
False advertising. And extremely rude and arrogant staff. Avoid this company at all costs. There product electrolytes is disgusting. They advertise promotional deals on Instagram but its easy to fall into a trap and not click the right option. Then when you question it they are quite rude about saying things like well other people didn't have an issue. When clearly its shown in these reviews that other people do fall into that trap. I wanted to return my item but it was £4 postage. So i was stuck with it. And I tried using but its disgusting. I highly recommend SiS and not this rubbish. Dear customer service. Your very welcome to this review. Enjoy your 1☆ you deserve it.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Mr Williams,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn't meet your expectations.
We've carefully reviewed your previous conversations with our team, and while we're sorry you felt our responses came across as rude, we couldn't identify any language that was intended to be dismissive or disrespectful. Our aim was to clearly explain how the promotion worked and outline the options available to you.
We appreciate that some customers have found the offer confusing, and we continue to take that feedback on board. At the same time, many customers have successfully purchased the Starter Kit without any issues.
We're also sorry to hear that our Electrolytes weren't to your taste. We understand that flavour is very personal, and while many customers enjoy them, we appreciate they won't be the right fit for everyone.
Thank you again for your feedback. We value all customer experiences, both positive and negative, as they help us continue to improve.
For the Long Run,
Team Puresport
Superb Product Quality and Service.
Puresport's product range is excellent and it's the most effective I have found, especially the ultra electrolytes.
Beyond that, their delivery is speedy and with lots of communication. On my latest order, there was one item incorrect, so I reported it via their online contact form. The response from Pam came in less than 5 minutes, and a couple of emails exchanges later, the replacement is already in the post, less than 30 minutes after the original order had been delivered.
Great company, highly recommended.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Paul,
Thank you so much for taking the time to leave such a thoughtful review! We're delighted to hear you're enjoying our products, especially the Ultra Electrolytes, and that they've been such a great fit for you.
We're also really pleased we could get the issue with your order sorted so quickly. We'll be sure to pass your kind words on to Pam. She'll be thrilled to hear your feedback.
Thank you again for your support and recommendation. It truly means a lot to the whole team!
For the Long Run,
Team Puresport
Outstanding customer service support
Outstanding customer service support. Kudos!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Glen,
Thank you so much for your kind review! We're thrilled to hear you had such a positive experience with our team.
Your support and encouragement mean a great deal to us, and we'll be sure to share your lovely feedback with the team.
Thanks for being part of the Puresport community!
For the Long Run,
Team Puresport
Excellent products and outstanding…
Excellent products and outstanding customer service! The team is always helpful, and quick to resolve any issues. Highly recommend Puresport!
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Glenn,
Thank you so much for your kind words and for supporting Puresport! It means a lot to know we've been able to make a positive impression, and we're always committed to giving our customers the best experience possible.
We're grateful to have you as part of the Puresport community, and we look forward to supporting you on your journey for many more miles to come!
For the Long Run,
Team Puresport
Puresport
Puresport create great quality products as well as provide a great customer service! Would highly recommend to other runners!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Morgan,
Thank you so much for your kind review! We're so pleased to hear you're enjoying our products and that you've had a great experience with our customer service too.
Your recommendation means the world to us, and we're proud to be supporting runners on their journey. Thanks for being part of the Puresport community!
For the Long Run,
Team Puresport
Fantastic customer support.
Fantastic customer support.
The money was taken for my order but I did get a confirmation email about the order .
Pam was great and sorted my order out quickly and efficiently
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Tom,
Thank you so much for taking the time to leave us a review! We're delighted to hear that Pam was able to get everything sorted for you quickly and efficiently.
We really appreciate your patience while we resolved the issue, and we'll be sure to pass your kind words on to Pam. Thanks again for your support!
For the Long Run,
Team Puresport
An amazing product with a fanatically…
An amazing product with a fanatically passionate team behind it ! You don’t need anything more as an athlete than pure sport !
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Sam,
Thank you so much for your amazing review! We're thrilled to hear you're loving the products, and your kind words about our team truly mean a lot. 💙
We're passionate about creating products that support athletes, so it's fantastic to know we're making a difference. Thanks for being part of the Puresport community!
For the Long Run,
Team Puresport
Great customer service
Great customer service, had a problem but sorted very quickly and efficiently.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Linda,
Thank you for taking the time to leave us a review!
We're so pleased to hear that your issue was resolved quickly and that you had a positive experience with our customer service team. Providing prompt and helpful support is something we always strive for.
We really appreciate your support and hope to serve you again soon.
For the Long Run,
Team Puresport
Of all the companies I have purchased from..
Of all the companies I have purchased items from, Puresport have the best customer service by far. Easily accessible, a reply isn’t 2-5 business days, but rather 2-3 hours. Pam was great in helping me adjust a shipping address in an order I placed.
Highly recommend.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Harry,
Thank you so much for taking the time to leave such a wonderful review!
We're absolutely delighted to hear about your positive experience with our customer service. We'll be sure to pass your kind words on to Pam. She'll be thrilled to know she was able to help.
Your recommendation truly means a lot to us, and we're grateful to have you as part of the PureSport community.
For the Long Run,
Team PureSport
Exceptional service and an even better…
Exceptional service and an even better product. With so many of my friends reaching for a sugary sports drink (16g per bottle!!!) I wanted something that stood up to my demands and was essentially good for me. PureSport is incredible. Taste and performance are truly outstanding.
Thanks PureSport my Padel games are better with you by my side !
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Gabriel,
Thank you so much for your fantastic review!
We're thrilled to hear that our Electrolytes are helping fuel your padel games and that they've become your go-to alternative to sugary sports drinks. Knowing our products are supporting your performance is exactly why we do what we do.
We wish you the very best in your future matches! Keep smashing it on the court! Thanks for being part of the PureSport community, and we look forward to supporting you every step of the way.
For the Long Run,
Team Puresport
Wonderful personable service from the…
Wonderful personable service from the team! Couldn’t recommend more the customer service team are so helpful and lovely! Amazing products with an excellent ethos as a business.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Emma,
Thank you so much for your wonderful review!
It means a great deal to us to know that both our team and our products have made such a positive impression. We'll be sure to share your kind words with the customer service team. They'll be delighted to hear them.
Thank you for your support and recommendation. We're proud to have you as part of the PureSport community.
For the Long Run,
Team Puresport
Great customer service
Contacted customer service to update an order that had already been processed and they quickly got back to me and made the changes, no questions asked. Great stuff 👏🏼
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi AJ,
Thank you so much for your kind words!
We're delighted to hear you had a great experience with our customer service. We'll be sure to pass your feedback on to the team. They'll be pleased to know they were able to help.
We really appreciate your support and hope you enjoy your order!
For the Long Run,
Team Puresport
5 stars!
5 stars!!
Great customer support from Jessica.
Thanks
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Pao,
Thank you so much for your kind feedback! We're delighted to hear you had a great experience, and Jessica will be thrilled to know her support made a positive impression.
We really appreciate you taking the time to leave us a review. Thanks again for your support!
For the Long Run,
Team Puresport
Amazing flavour
I got some of the electrolyte sachets as a freebie - absolutely loved the flavours! Super easy to drink! Looking forward to the new flavour release before ordering some properly so that I can try them all ☺️
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Abi,
Thank you so much for your lovely review! We're so glad you enjoyed the electrolyte sachets and loved the flavours.
We're excited for you to try our upcoming flavour too! We hope it becomes a new favourite! Thanks again for your support, and we look forward to your order. 😊
For the Long Run,
Team Puresport
Disappointing Customer Service and…
Disappointing Customer Service and Advertising.
Saw advert for promotional sports bundle including bottle in order of hydration sachets. Wasn't clear that needed to subscribe to receive the bottle at all. When spoke to Eliza in customer service they said they have had other people report this and their position is that they wont provide the bottle without subscription. To me it is disingenuous advertising.
Can see that many others on here have been duped by this, but yet they continue to run the adverts.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Mark,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience left you feeling disappointed.
We'd like to clarify that the Starter Kit gifts, including the sports bottle, are only included when the Flexible Plan (subscription) option is selected. Customers who choose the One-Time Purchase option are shown before checkout that it does not include the free gifts or free shipping.
You can view the product page here:
https://puresport.co/products/electrolytes-starter-kit?variant=57625538658691
We understand that this wasn't your expectation, and we're sorry for the frustration it caused. While thousands of customers have successfully purchased and enjoyed the Starter Kit through our Flexible Plan, we appreciate that your feedback highlights where we can make the distinction between the two purchase options even clearer.
Thank you again for sharing your thoughts. Feedback like yours helps us continue improving both our website and the overall customer experience.
For the Long Run,
Team Puresport
First timer, never again….
I ordered my first subscription with this company on Sunday. First of all, I was given the wrong tracking for Royal Mail that was connected to a parcel that was delivered a year ago. No biggy, I thought I’d get in contact to make them aware, and ask for the correct tracking. Pam got back to me and said wait until Wednesday and it will update.
Tuesday morning, I get a delivery update saying parcel had been delivered. Nothing there?!?. Contacted them again no reply. Wednesday comes, no update to the tracking as it still saying my parcel was delivered in July 2025. Emailed the team, still no reply.
Still no reply. Thursday evening my parcel arrives, the electrolyte box is beaten up. Inside the box not what I ordered.
I’ve emailed them again but I’ll be cancelling my subscription from here I think. What a waste of time, I’d highly recommend instead, purchasing from a different brand. Such a shame as I had heard great things too!
EDIT - funny enough they got back to me straight away and told me I did order the variety pack, ‘recommended that I check my original confirmation’, and I could send it back if I’m really not happy. I’ve still decided to cancel my subscription due to the whole experience with this company.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Mrs Laura,
We're truly sorry to hear about your experience, especially as a first-time customer. We completely understand how disappointing this must have been, and we appreciate you taking the time to share your feedback.
While this isn't the experience we want any customer to have, we want to reassure you that it isn't typical. Thousands of our customers receive and enjoy their orders without any issues, and we're sorry that your first experience happened to coincide with an unfortunate series of problems.
Unfortunately, there was a temporary issue with Royal Mail tracking that affected a number of shipments, resulting in incorrect tracking information being displayed. We sincerely apologise for the confusion and inconvenience this caused.
Regarding the variety pack, we understand it wasn't what you were expecting. However, our warehouse processes orders based on the selection made at checkout, which matched the order confirmation sent at the time of purchase.
We respect your decision to cancel your subscription, although we're genuinely disappointed we weren't able to provide the experience you expected. We appreciate your feedback, and we'll continue working to improve our service.
For the Long Run,
Team Puresport
Great products, amazing customer service...
I have bought from Puresport a few times now and every time have been impressed by both the products and service. So much so that I now have a recurring plan for their Ultimate Sleep bundle - it's incredible!
I recently ordered some electrolytes and when I opened the first sachet, it was all stuck together and upon checking the whole pack there were a few more that were the same - it was likely due to the hot weather but I notified them and they arranged for a new pack to be sent out free of charge - shout out to Pam for all her help in sorting this for me!
It's worth noting that I have bought electrolytes from them before and never had a problem with the product - it works great and tastes even better but when things do go wrong, they act quickly to fix it.
I wouldn't hesitate to recommend them and will definitely keep buying from them - top brand!
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Benjamin,
Thank you for such a thoughtful review. It really means a lot to us that you've continued to choose PureSport and that we've been able to meet your expectations each time.
We know it's never ideal when something isn't quite right, so we're pleased we could put things right quickly for you. We'll also make sure Pam sees your kind words. She'll be delighted!
Thanks again for your trust and recommendation. We can't wait to support you on your fitness journey for many more orders to come.
For the Long Run,
Team Puresport
Great Product
Great Product, Helps with my current training like ya wouldn’t believe . Highly recommend
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Puresport
Hi Jack,
Thank you so much for your amazing review! 🙌
We're thrilled to hear our products are making such a positive difference to your training. Knowing they're helping you perform at your best means a lot to us.
Best of luck with your training, and thanks again for the recommendation! 💪
For the Long Run,
Team Puresport
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