Pure Communication Group Bewertungen 198

TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brilliant service. Sam reached out to me after submitting a request online to change provider. Sam was fantastic at explaining the different plans and options giving me a great deal on sim cards and a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After a really bad experience with another mobile carrier, it was refreshing to find Pure Communications and Sam Deans. He fully understood where were were coming from and arranged to switch us back... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Prompt clear and attentive. Switching my long-time Vodafone mobile number over to a business account with EE, including competitively priced iPhone 17e, smoothly transitioned thanks to Sam Deans. Wou... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sam Deans was amazing from start to finish. He understands the requirements of a business. He offers guidance on the best deals but never pushy. Communication is quick and efficient. No need to folliw... Mehr ansehen

Unternehmensdetails

  1. Telekommunikationsanbieter

Vom Unternehmen geschrieben

Pure Communication Group are a leading, independent UK B2B telecoms company. Let us review your business telecoms, free of charge!


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

198 Bewertungen

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1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 28 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I received a cold call from Tom Milham…

I received a cold call from Tom Milham and whilst it was unexpected it was a pleasure to speak with him. Very professional and handled the call very well. I typically wouldn't give a cold caller the time of day but glad I did with Tom - Well done Tom and keep up your great work!

3. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I dealt with Lee and it was a pleasure.

I spoke with two different companies in an effort to upgrade my iPhone. At Pure Communication I had 3 or 4 conversations with Lee and the contrast between his approach and the salesman at the other place was night and day. I'd go from one conversation that was a classic, pushy and over the top pressure sale to dealing with Lee, which was like chatting to a friend who had my best interests at heart. I appreciate Lee has a job to do and sales to make but he conducts himself with a class that you will rarely get to experience in sales these days. Regretfully I made a decision to go with a refurbished phone elsewhere (not with the pushy guy) in order to reduce my costs. I say regretfully because I would have really liked to have given Lee my business but unfortunately needs must. Thanks again Lee for all your efforts.

29. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Iain! Thank you so much for your kind words and amazing review on Lee. He has been informed of your feedback and is delighted to know that even though he couldn't help you, the service was still of the highest standard. If you ever change your mind, please get in touch.

Many Thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

i spoke to taylor on the phone last…

i spoke to taylor on the phone last week after he called me up letting me know that my mobiles are due for a review, he was extremely helpful the whole way through and i appreciate the brilliant service! i would 100% recommend this company and there team to anyone who is looking for someone to review there phones. many thanks for all the help

27. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Liv. Thank you so much for the positive feedback. Glad Taylor and the team could help.

Many Thanks
Fahad Ijaz

Bewertet mit 5 von 5 Sternen

This company is smashing!!!!!

This company is smashing!!!!!

Taylor helped me find a new tariff just in the right time for my renew

100% recommend

29. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Brooke! Thanks for the feedback. Glad Taylor could help.

Many Thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

Spoke one the phone with josh and found…

Spoke one the phone with josh and found that he was very helpful easy to speak with and found me exactly what I was after a brilliant member to your team

28. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Thanks Kaylee! Much appreciate the feedback.

Many thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

Highly recommend

Had a great experience with PCG.Taylor was very helpful throughout, answering all my many questions and finding a mobile deal to suit. I will definitely be recommending thank you .

24. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Thanks Helen! Glad Taylor made everything seamless for you.

Many Thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

Spoke with Josh from pure communication…

Spoke with Josh from pure communication and he was very helpful with what I was looking for and helped to make it a better and easier process

18. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Thank you! Will pass this on to Josh, im sure he will be pleased with the feedback.

Many thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

Amazing service with Pure

Amazing service with Pure.

I spoke with Taylor and Josh P regarding my business mobiles for my company, I thought I had a really good deal with my phones but Pure came in with a very competitive price and I took the deal!

The service was A* right from start to finish.

Can't thank the staff at pure enough, 100% recommend this company.

11. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi,

Thank you for your feedback Stephen! Glad Taylor and Josh P could help.

Kind Regards
The PCG Team

Bewertet mit 2 von 5 Sternen

Cold calling a TPS number three times…

Cold calling a TPS number three times in immediate succesion.
If it's that urgent, why not leave a message?

24. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi there,

We apologise you were called, all of our data is sourced from Google Business. Please would you mind contacting our Sales Director, Ben directly who would like to personally apologise about this on 0204 5254756 or contact him directly via email: ben.carter@purecommunicationgroup.co.uk.

Kind regards
The PCG Team

Bewertet mit 5 von 5 Sternen

Totally honest and professional approach

Totally brilliant, honest, and professional approach to sales and service. I reviewed my home/business broadband and mobile with Pure Communication. I was with Virgin for Broadband and TV. I was with EE for four business mobiles. Virgin broadband is supposedly fast in my area - but it's always faulty, and customer service is awful. For EE, we have a complication in one of the mobiles is often abroad and concerns over roaming changes. James, who I dealt with, thoroughly answered my questions and gave detailed answers and costings. I was utterly assured the service would be handled should I move. Ultimately, we didn't switch as EE resolved the roaming issue. I'm still leaving Virgin and would have done it with Pure Communication, but at present they can't resolve broadband with TV. Even when I explained not going to use Pure Communication it was so professionally handled. If I need to review my mobile in the future, I will call them. They are totally professional and stand out in how they act and behave with integrity. Real exception compared to how bad service is in major players.

13. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Mark,

Thank you for your amazing feedback! We are glad we could help. If you need anything in the future, please call one of our team on 0204 5254756.

Thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

Trustworthy Company

Baymarine Services have been using Pure Communications since August 2023. I must say Ben set us up on a fantastic price plan for our Mobile needs, as we use mobile phones around the world so it is important we have good communication at the right price.
Our accounts Manager Ben have been fantastic and always available if we need anything thanks to all at Pure Communication's.

18. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Mike,

Thank you for your great feedback. We will pass this onto Ben & his team!

If you need anything else, please do not hesitate to contact your account manager Ben on 0204 5254756.

Thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

Happy Business Customer!

Recently got onboard with pure, presales and aftersales service has so far been excellent. the price beat all other providers hands down and James has been helpful and friendly throughout!

14. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Darren,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto James & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

Impeccable

Great company mobile phone deal found and delivered by Lee Flynn - whose service and attention to detail are also absolutely first class

15. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Paul,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Lee & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

The service provided by Lee and his…

The service provided by Lee and his organisation -Pure communication was amazing.
Very effective and efficient, highly recommended.

Regards
Ramona

21. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Kevin,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Lee & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

excellent company!! Recommend to All!!!!!

excellent company!!! any teething issues were dealt with straight away.
From first contact, to onsite implementation James always kept all staff involved informed and provided reassurance that disruption would be minimal (for me other than them being in the building nothing else was affected). Nick was great with adapting the systems to meet our individual needs and implementing all out auto attendant systems, diverts etc.
Would seriously recommend to all.

14. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Gavin,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto James & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

Lee flynn has even brilliant with all…

Lee flynn has even brilliant with all my needs, he was very patient with me and whenever iv had a question he's been fab even if it's a daft question

24. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Maxine,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Lee & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

Bewertet mit 5 von 5 Sternen

I must say Rachael was amazing

I must say Rachael was amazing! She really did go over and beyond! Nothing was too much with all the questions I kept asking, she was very patient with me and gave me a cracking deal! Definitely recommend this company and 100% recommend Rachael!

1. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Pure Communication Group

Hi Dannii,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto Rachael & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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