Cameron supplied and helped with good info and recommendations for us putting a filtration system into our small golf club. He made the process easy and has been working well for a 1 year now so cheer... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was going to buy bare filter housing but yoy advised I would be better with the whole house option. Thanks so much. I dont think it took 48 hours to get here and we are rural delivery. Will defin... Mehr ansehen
Excellent, very rapid service. I ordered a filter that arrived with a loose end cap. Pumps Online sent a replacement filter without any hassles whatsoever. (They packed both filters very thorough... Mehr ansehen
I would have given you guys 5 stars but the courier company you used (posthaste) was absolutely terrible. My parcel was sent by overnight courier. It left Auckland on Wednesday, arrived in Dunedin on... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Pumps Online Limited is a New Zealand based family owned and operated Online Pump Store. We operate from our physical store in Albany, Auckland. We specialise in selling Domestic and Commercial Water Pumps, Submersible Pumps, Pool Pumps, Filtration and related products. Enjoy our every day specials – most products are selling at significantly reduced prices.
Kontaktinformationen
5J Miro Place, 0632, Auckland, Neuseeland
- 0800 473 414
- sales@pumpsonline.co.nz
- pumpsonline.co.nz
4.8
Hervorragend
890 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Excellent service filters etc arrived…
Excellent service filters etc arrived just 2 days from ordering . Amazing thankyou very much 😊
27. Oktober 2025
Great service
27. Oktober 2025
NO thanks to Grundfos.
NO thanks to Grundfos.
But Pumpsonline certainly made up for it. After due diligence I purchased a Grundfos PM2 pump controller specifically for the 30minute cut off feature. Pumpsonline was very helpful and attentive to my questions. Received the unit promptly but soon after installation noticed a small leak from a cover on the PM2. It was discovered that Grundfos had been knowingly distributing faulty PM2 units without the capability or desire to recall them.
Pumpsonline did all they could to get follow-up but Grundfos took over a month to provide any instruction on moving forward with this problem.
By then Pumpsonline had generously sent me a tested replacement - but I was up for trades costs to reinstall so wanted Grundfos to acknowledge this. Leak ended up fixing itself (for now) so agreed to keep original unit in place.
First and last Grundfos purchase I will make but thanks to Cameron will be back to Pumpsonline!
1 star to Grundfos.
2. November 2025
Bewertung ohne vorherige Einladung
have bought 4 pumps over the years…
have bought 4 pumps over the years great service great advice great price
Totally awesome company
15. Oktober 2025
Bewertung ohne vorherige Einladung
Cameron was so helpful.
Cameron was so helpful.. great service thanks!
13. Oktober 2025
Bewertung ohne vorherige Einladung
Fast delivery & good quality products…
Fast delivery & good quality products for the price.
24. September 2025
Easy to order
26. September 2025
very easy to deal with and very helpful…
very easy to deal with and very helpful staff
26. September 2025
Excellent
Seamless, fast, efficient and no hassle solution to our pump & filter needs.
26. August 2025
Excellent customer service
Prompt delivery, with all shipping stages well communicated. The controller arrived in good condition, and appears to be of very good quality. (I have not installed it yet so I can't comment further on the performance of the product.) Soon after delivery, a follow up email arrived offering support and advice on installation if required. Overall, this is excellent customer service.
25. August 2025
Came quickly and was the best price
25. August 2025
Very prompt dispatch but let down by…
Very prompt dispatch but let down by Courier, Post Haste, who delivered the package to 42 Reimers Avenue (Eden Park Reception) instead of our residence opposite the park at 43 Reimers Avenue.
It was left to the Eden Park receptionist to contact me and tell the package was there. The courier clearly had little interest in ensuring he made the delivery to the right place.
25. August 2025
Antwort von Pumps Online
Hi Anthony, as per our phone call, we are really sorry to hear that Post Haste delivered your parcel to the wrong address. This is not the standard of service we want for our customers. We've raised this with Post Haste, and we'll continue to monitor deliveries closely to avoid this happening again. We really appreciate you bringing it to our attention.
Great service
25. August 2025
Incredible Service!
I genuinely wish there was a 6th star! Dealing with Pumps Online has been one of my best retail experiences ever. The team are friendly, knowledgeable, supportive, and at no stage throughout my interaction with them did I feel any hint of impatience or bother. The pump I bought was shipped quickly, and the advice I received was solid. I will most certainly be a repeat customer and will recommend Pumps Online without hesitation. Thanks so much team!
29. August 2025
I hate review requests.
The order process was fine. The delivery was fine. The product was fine. Then I got pestered repeatedly for a review. Company now comes across as needy.
27. Juli 2025
Communications
Communication (email updates) which is very key to a sales relationship. The filter arrives on time and is a no hassles purchase every six months.
27. Juli 2025
Goods arrived in a timely manner and as…
Goods arrived in a timely manner and as advertised
27. Juli 2025
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