I bought a Clarke submersible transfer pump model number STP12. Very pleased. Prompt delivery, well packed, easy instructions and it works well. Wasn't able to give a review sooner because I hadn't us... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From ordering to delivery excellent service . We had a problem with the wrong PSI unit being sent. Resolved within in a day collected wrong PSI and and delivered the correct one same day. We h... Mehr ansehen
Unternehmen hat geantwortet
Really great service. I called to check stock as another supplier advised I would have to wait a minimum of 10 Days. I was offered a price match minus another small discount to get my business. Del... Mehr ansehen
Ordered on Line after afternoon deadline. Received phone call next morning to say pump was in stock and I could collect it at any time, if not convenient delivery would be next day. As Tremble Pumps... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Pumpenanbieter
- Lieferant für Warmwassersysteme
- Klempnerbedarf
- Pumpenausrüstung und -service
- Wasserpumpenlieferant
Über Pump Sales Direct
Vom Unternehmen geschrieben
Pump Sales Direct is an online supplier of genuine pump products and manufacturer-specified parts.
Working closely with leading brands and holding significant stock, we offer fast turnaround and competitive pricing.
Email us at: customerservices@pumpsalesdirect.co.uk
Call us on:
0800 008 6405
Working closely with leading brands and holding significant stock, we offer fast turnaround and competitive pricing.
Email us at: customerservices@pumpsalesdirect.co.uk
Call us on:
0800 008 6405
Kontaktinformationen
Unit 3, Derby Trading Estate, Stores Road, DE21 4BE, Derby, Vereinigtes Königreich
- 0800 008 6405
- customerservices@pumpsalesdirect.co.uk
- pumpsalesdirect.co.uk
4.7
Hervorragend
3079 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Pump Sales Direct
Thanks for the review, Lee! Nothing worse than waiting around, so it’s good to know we nailed the timing.
Thanks,
The PSD Team
Swift delivery
28. Januar 2026
Antwort von Pump Sales Direct
Appreciate the review! We work hard to get orders out quickly, so it’s good to know it landed when you needed it.
Thanks,
The PSD Team
Antwort von Pump Sales Direct
Thanks for the review! Fast delivery and solid service is what we aim for, so great to hear it hit the mark.
Thanks,
The PSD Team
Antwort von Pump Sales Direct
Thanks for the feedback, Stephen! Glad to hear your parts arrived on time. We know prompt delivery makes all the difference!
Thanks,
The PSD Team
Prompt service
26. Januar 2026
Antwort von Pump Sales Direct
Quick and reliable is exactly what we aim for - we appreciate the review, Alan!
Thanks,
The PSD Team
Antwort von Pump Sales Direct
Thanks for the awesome feedback, guys! Glad ordering was easy, and your delivery was speedy.
Thanks,
The PSD Team
Antwort von Pump Sales Direct
Happy that our team could provide the service you expected!
Thanks,
The PSD Team
Having used pump sales Direct before
Having used pump sales Direct before, i no difference from the last time i ordered from you,
Great service, and speed of delivery.
9. Januar 2026
Antwort von Pump Sales Direct
Thanks for choosing us again, Channie! We’re pleased the experience was just as smooth and fast as before.
Thanks,
The PSD Team
Very guick delivery
Very guick delivery. Pump fitted quickly and included were all the fittings required.
8. Januar 2026
Antwort von Pump Sales Direct
Thanks for the feedback, Phil! Glad to hear your pump arrived quickly, fitted without issue, and came with everything you needed.
Thanks,
The PSD Team
I required a particular pump for a…
I required a particular pump for a client, and the team was extremely well-informed, ensuring it arrived the following day. Exceptional service!
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pump Sales Direct
Thanks, Luis, for the fantastic feedback! Glad our team could help you find the right pump and get it to you the next day. That’s the kind of service we love providing!
Thanks,
The PSD Team
Antwort von Pump Sales Direct
Thanks for the feedback! Glad you found the website easy to use, and your order arrived quickly - great service all round is what we aim for.
Thanks,
The PSD Team
Antwort von Pump Sales Direct
Thanks for the feedback, Richard! Glad you’re happy with the price and that your order arrived quickly - we aim to make things as simple as possible.
Thanks,
The PSD Team
Good purchasing experience
Clear information on website, quick ordering process and very quick delivery.
Pump arrived, well packed and in good order.
All now installed and working fine.
17. Januar 2026
Antwort von Pump Sales Direct
Glad the website made ordering simple, delivery was quick, and your pump arrived safely. Great to hear everything’s installed and working perfectly. Thanks for the review!
Thanks,
The PSD Team
Needed a specific pump for a customer…
Needed a specific pump for a customer and they guys were very knowledgeable and it was delivered next day. Great service
6. Januar 2026
Antwort von Pump Sales Direct
Thanks for the awesome feedback, Mark! Glad our team could help you find the right pump and get it to you next day - this is exactly the kind of service we aim to provide.
Thanks,
The PSD Team
you sold me something which you didn`t…
you sold me something which you didn`t have although your site said it was in stock.
now i have to wait 4 weeks
13. Januar 2026
Antwort von Pump Sales Direct
Hi Colin,
Sorry for the frustration caused. We aim to keep stock accurate, and clearly, we fell short here. We'll look into this so customers don't have the same experience going forward.
Thanks,
The PSD Team
Good experience
Salamander shower pump arrived promptly. Good price, purchasing was easy At first could not get the pump to start but discovered this was due to my placing it slightly off level, the pump seems very sensitive to this. overall good experience, happy with service and product.
11. Januar 2026
Antwort von Pump Sales Direct
Thanks for the detailed review, Derek! Glad your Salamander pump arrived promptly and that you found ordering easy. Great to hear everything’s now working and you’re happy with the service and product.
Thanks,
The PSD Team
Antwort von Pump Sales Direct
Thanks, Ricardo! Fast, punctual delivery is what we strive to provide every time.
Thanks,
The PSD Team
Antwort von Pump Sales Direct
Glad to hear you found our service excellent - thanks for the review, Chris!
Thanks,
The PSD Team
Disappointing Experience
Part turned up quickly, however part was faulty and did not work. Issue now is that the part has been returned but there could be a delay in either a replacement or receiving a refund. Not a good business practice to make customers wait more than a week for an answer.
9. Januar 2026
Antwort von Pump Sales Direct
Hi David,
Thanks for your feedback, and we’re very sorry for the inconvenience caused. It’s frustrating to receive a faulty part, and we understand the concern about delays in a replacement or refund.
We’ll also review our processes to ensure faster responses in future.
Thanks,
The PSD Team
Great customer service
I needed some advice as to which pump to purchase. I spoke to a human who was able discuss provide information and advice.
9. Januar 2026
Antwort von Pump Sales Direct
Thanks for the feedback! Glad our team could provide solid advice. Sometimes, talking to a real person and getting the right info is exactly what you need.
Thanks,
The PSD Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.