Love the staff, my experience has been amazing

I am having the HIFU to my face on a regular basis every 4-6 months and the results are excellent!
All the professionals are very competent and kind.

I had a wonderful Fotona 4D laser treatment, the first of three, two weeks ago. My face is firmer, but the full effect will take three sessions. I felt very well cared for during the treatment. The staff is very professional and friendly. I highly recommend this clinic.

Helps so much with unwanted hair. So happy I started this journey. Nurse was very patient and attentive with me

Pulse Light Clinic always make me feel comfortable. They also do an amazing job when it comes to making me aware of aftercare, I appreciate them educating me about the process. This clinic never fail to answer my questions and I really appreciate that.

I purchased an 8 session package for full legs, extended bikini, perianal, and underarm. I have had one patch test and treatment session thus far. There were some initial miscommunications between customer service and the clinic around the patch testing and package contents, but I believe this has all now been resolved.

They seem knowledgeable and professional thus far. Make sure you read up on expectations beforehand. You should not shave before the patch test. They are very serious about avoiding sun exposure in treatment areas for 2 weeks after and 6 weeks before any treatment. If you are exposed to the sun, you will have to do another patch test. This is good as maximises the efficacy of treatment and reduces the risk of side effects such as burns. They also understand well the need to avoid areas with fine, light hairs, as treatment can “activate” these (paradoxical hypertrichosis). Therefore, at my patch test, I was advised to leave my upper thighs unshaven so that the practitioner could see where to treat at my first appointment.

At my first appointment, the practitioner marked the areas to treat with a white pencil. They took photos for future reference as I was asked to shave all areas fully before any following appointments. The treatment can be slightly painful, especially on bonier areas, but the jet of cooling air used in conjunction with the laser helps with this. After treatment, I was told not apply deodorant for 24 hours and to not use hot water on the treated areas for 48 hours (warm water was okay).

In terms of results, it has been 3 weeks since my treatment. Growth in my underarms has reduced quite a bit. My legs I have shaved since (you cannot use any hair removal methods that pull out hair from the root after starting treatment), so it is harder to tell, but there is perhaps a little less hair. My bikini line I also shaved since, but I noticed that the darker, coarse hairs here seemed to “fall out” easily upon exfoliation around 1 week after treatment (you shouldn’t exfoliate immediately after treatment as the skin is still sensitive).

One improvement could be allowing customers to book multiple appointments at once. For example, allowing them to book a patch test and following appointment for a few days later at the same time, with the proviso that you would cancel the appointment if you experienced any side effects in the 48 hours following the patch test.

Friendly staff, super clean environment. No complaints!

I had a lovely Pico Laser treatment. The girls are attentive and friendly. Most importantly they are professional and eager to help. I will continue with treatments, particularly at Bank Pulse Light Clinic.

Professional, friendly team at Pulse Light Clinic! Really easy process, and they explain things really well. I'm looking forward to seeing my results.

This is my second session for laser with Sandy at the Marylebone branch and she is amazing. She really takes her time with you and very professional individual.

A request to the owner of the Marylebone Clinic to warn her cleaners not to throw rubbish out the window (rubber gloves, cloths and many other things) Thank You.

Spent £2100 on pico lazer with less result than using creams for malasma. Was encouraged to book more sessions after my sixth session even though it was obvious it wasn’t working. They just wanted money and didn’t care about the results !

Got a free laser removal but it did nothing and didnt even scar or anything like it would normally

What a great experience!!!
I have had about 6 sessions on my legs and bikini so far with Diana and she is the absolute best!! She always makes sure I feel comfortable and the results are just amazing!
I can't thank her and the clinic enough!!
Would definitely recommend!

tried to call 4 times. it says I a the first on line. 45 min waiting on the phone. no one answered.
tried few times. if you put a number on your site make sure somone actually answer to be able to make an appoinment? talkign about Marlebone clinic 0207 723 5801. Saturday at 12:00

OUTRAGEOUS money grab! If you want to be taken advanced of Pulse Light Clinic is your place. I get IPL/BBL about twice a year as maintenance - wherever I am in the world. I just called up and they said I have to buy a package which I don’t need. So they quoted me £500 for one session of BBL!!! What a scam. I have had both lasers (IPL & BBL) in Japan, US, Italy, France and the UK so I know pricing of both and yes BBL is more expensive it certainly isn’t £500 anywhere except I guess Pulse Light Clinic! This place is a total RIP OFF - stay away or at the very least do a google search and call around for much better prices !!!!!

After a hiccup with another practitioner I had Amy (Monument/Bank branch) who took over my Picosure sessions. I cannot thank her enough for the way she has looked after me everytime I have visited her. If it was not for her I would have gone elsewhere but she really did turn the experience around for me. I hope the clinic and their management reward her for her hard and caring work. I will be coming back for some more sessions later in the year but only with Amy. Absolutely recommend her 1000%. I am very grateful to her. After 5 sessions of Picosure I can definitely see an improvement and would highly recommend for Melasma issues.

I have had an excellent experience with Rodica for laser hair removal. She is truly professional, with an outstanding individual approach to each client. Her expertise and knowledge shine through in the way she tailors the treatment, providing great advice that ensures the best possible results. She performs her work with precision and care, making the entire process comfortable and effective. The results have been incredible, and it’s clear that she is dedicated to delivering the highest level of service.

In general, this clinic is perfect—not only because of its top-quality treatments but also due to its great location, reasonable prices, and exceptional service. I highly recommend Rodica and this clinic to anyone looking for outstanding laser hair removal treatments!

Just in the waiting room and thought I've give a review. I've been using this clinic for over 5 years. Best company. All staff are brilliant. When I have issues they are cooperative and try their best.

I recently reached out to support regarding the Picosure treatment I completed, as I am still experiencing hyperpigmentation. I wanted to follow up to check on the next steps and to seek further guidance on why this may have happened and what options are available to improve the pigmentation.

While I received a prompt response to my initial email, suggesting I meet with an in-house specialist to find a remedy, I was informed that the Customer Support Manager would call to arrange an appointment. However, I have yet to receive that call.