Ordered the three pack unit. Find the red light helps alleviate soreness. Unfortunately one of the three units had faulty battery compared to the other two units. I was pleased with customer service o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great people to deal with. Fast friendly response in dealing with minor issue. Matter resolved really quickly and offering a very generous resolution. Thanks Prungo. Have had great use of the dev... Mehr ansehen
Great product with some annoyances. Pros: - Can feel and tell the IR therapy is as strong as advertised and I am getting some healing effects. - The form factor and band strapping system wor... Mehr ansehen
My son has been dealing with Osgood Schlatters (very tall for his age) this has caused him to reduce activity over the last few months. Within one week the pain has significantly reduced to the point... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to our specialized establishment dedicated to professional red light therapy devices. Our shop is for those seeking the numerous benefits and healing properties that red light therapy has to offer. Join us on this journey to a better you.
Kontaktinformationen
Tower 1 Silvercord No.30 Canton Road, Tsimshatsui, Suite 911, 9/F, , KL, Hong Kong, Hongkong
- 7253222375
- support@prungo.com
- prungo.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
It does what it promised
Great product and the shipping was fast. The customer service informed me nice and fast.
Excellent customer service
Excellent customer service! Had some questions and they answered my questions fully and provided great insight on the product. Nice to find good help. Answered my email in less than 24 hrs.
Fast delivery, great customer service
Fast delivery, and the prungo fluxgo seems great. Too early to tell if it will be beneficial, but the pods and the case both feel premium and well built. So far it seems to be helping, and I’m happy with the purchase. The strap-system works fine, allthough a few more straps of different lengths would be nice.
The customer service is absolutely superb. Whenever I had questions, they were quick, concise and helpful. I had a few issues with the product, and they were quick to fix the issue. 10/10
Of things to improve on: the pods make a fairly loud beep when turned on, when low on battery and when turning off. There is no way to turn this beeping off. However Prungo has been alerted of this, and will consider adding that moving forward.
A circle of hell..
I haven’t had the opportunity to use the products as they seem unable to get the item to the couriers who bizarrely once they did they’ve chosen Evri who are possibly worse than prungo at their job….. so at this point my parcel is floating somewhere and neither can be contact except through an Ai drive circle of hell.. good luck if you use either.. but you’ve been warned.

Antwort von PRUNGO
My son has been dealing with Osgood…
My son has been dealing with Osgood Schlatters (very tall for his age) this has caused him to reduce activity over the last few months. Within one week the pain has significantly reduced to the point he’s been bouncing around noting it feels so much better. Still gets some pain after activity but the next morning after treatment comments it feels much better. Early days but very encouraging. Will be used throughout the cricket season as a bowler which caused the initial issues.
I'm writing this review because Prungo…
I'm writing this review because Prungo will not replace my faulty charger unless I give them an honest review. They have also offered me a free upgrade. So the make of that what you will.
I can't say if the device works but I have used a large IR and R photobiomodulation panel and tracked it on Whoop with positive effect. Prungo should be similar if smaller effect.
The three-way charger broke. The single charger has a weak magnet connect which comes off. The mobile advantage of Prungo over a fixed panel is somewhat decrease if you have to keep disconnecting the strap to charge which puts you off using it. Communication with support could be better. If they could make charging work with the strap on and improve customer support I would recommend it.
Outstanding
Excellent product…easy to use…customer service is OUTSTANDING…
It does actually work.....
I originally purchased my Prungo FluxGo for knee pain issues related to cycling, and to be honest, FluxGo exceed my expectations by a long way. My knee injury has healed and am now using FluxGo in the evening after a ride - sort of a maintenance mode to aid in the preventative of future injuries.
Looks and works great.
Overall my experience with the Prungo Flux go has been excellent. The device is so easy to strap onto my knee or most recently my shoulder. The red light therapy greatly helped to accelerate healing for my patellar tendinitis injury. The device comes with a charging/carrying case for the three units or it charges a single unit by itself with a cable wire connector. Customer service has been great. After I misplaced the larger strap and reached out for help, I was sent a complete set of replacement straps. I enjoy the device quality and build as well. The units feel sturdy, and so do the straps. It seems to help with every day aches and pains, and I'll keep using it without hesitation.
Great Customer service
My laser was lost in transit and I had not received it after 3 weeks. I reached out to the company and the customer service was on it. They remedied the situation and I am a very happy customer with my device. I used the laser on my sinus infection and it cleared it up quickly! Thank you Prungo for standing by your product and upholding ethical principles.
Good quality product
I have been using my Prungo FluxGo for a short time and am impressed with the ease of use and build quality of this product. Communication with the support team has been good. It’s too early to say if it will help with my knee recovery but I am hopeful for a good outcome.
I've loved using my Prungo Red Light
I've loved using my Prungo Red Light. I use it almost daily. I had one issue with one of the lights and their customer service was so responsive and had a new light to me the next day. I have seen a huge difference in some RA in my hands as well as using it for my shoulders and neck. I used to get headaches every time I worked out, I put my Prungo on right afterwards and it has noticeably improved and I am getting less headaches!
PRUNGO FluxGo, an excellent experience.
I have been using the PRUNGO FluxGo for several weeks now to treat inflammation in my wrist. After just one week of use, I began to notice significant improvements, and as the days go by, the recovery process seems to be accelerating. This device has proven to be incredibly effective in reducing inflammation and speeding up recovery. Not only is it helping me heal, but I also plan to use it regularly as a preventive tool and to promote tissue regeneration, helping me maintain better joint health in the long term.
Potentially great device
Still too early to tell how well this system will work for our needs but they appear to be well made and comes with an ample number of straps for various applications. The biggest issue we had was one of the units was DOA but customer support promptly sent a replacement unit.
Pros:
- solid build
- fairly quick shipping
- 2 year warranty
- great customer service
- easy to use
Cons:
- initially difficult to use clips (small learning curve)
- potentially high investment
Difficult to charge and doesn’t hold…
Difficult to charge and doesn’t hold the charge very long.
Also it’s sometimes difficult to assemble
Solid Results and Good Support From Prungo
I was selected to participate in Prungo’s 8-week Wellness Pilot and used the FluxGo consistently during that time, mainly for knee recovery. I’ve dealt with knee pain and stiffness from years of sports and coaching, and over the course of the pilot I noticed less day-to-day pain, better mobility, and quicker recovery after activity. I was able to stay more active without the usual flare-ups.
This wasn’t presented as a miracle cure, and that matched my experience. It worked best as a recovery and maintenance tool with regular use. By the end of the pilot, I felt enough benefit that I decided to purchase additional module sets so I could use it more flexibly across different joints.
I’ve also had positive interactions with Prungo’s customer service team. Anson was especially helpful when I had questions about purchasing and tracking my most recent order. Communication was timely and clear, and everything was resolved smoothly.
Overall, my experience with both the product and the company has been solid, and I plan to keep using FluxGo as part of my ongoing recovery routine.
experiencia positiva
He tenido una experiencia positiva con prungo debido al personal de atencion al cliente sobre un paquete devuelto y me lo ha solucionado muy bien teniendome informado por correo, muy positiva.
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