Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Videoproduktionsdienst

Vom Unternehmen geschrieben

Full-service video content production and promotion since 2011. Over 7,000 videos made around the world for bootstrapped startups to Fortune 500 companies.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

4 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Future Returning Customer - A-Team Service

I'm a very honest person, so I must indicate this review is updated.

First, I want to state, the most recent delivery from Promoshin was phenomenal; we were truly impressed with their ability to carry out our vision.

Previously hired Promoshin and some expectations were left unmet. I was eventually contacted and they wanted a chance to show us they really were a 5-Star company. (my words)

Anyhow, the recent delivery from the Promoshin was A-Team service, through-in through-out. I was highly impressed with the communication from their PM, Gemma, and at how incredibly kind and understanding she was. She took our vision and with her team created a wonderful video which we were thoroughly impressed with. Still cannot thank you enough Gemma!!!

As I mentioned, I'm a very honest person, and I was honestly not planning on using Promoshin again, as small business, every dollar matters, and I needed to ensure my money was being well spent on marketing efforts. However, I'm so very happy that they cared enough to reach out to me, work with me, and deliver exactly what I was looking for (and a bit more).

My previous experience could have been the end of our business relationship, but it wasn't, thankfully. I feel confident in coming back for my future marketing needs, and cannot thank Ben, and Promoshin enough for this truly elevated experience.

-Zane

1. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

A good experience at a good price

They were very price-competitive and I had my doubts, but I got a video in the end that met my needs. My account manager was very friendly and had lots of ideas. I had a bad experience first time round, but they put the effort in to make it right when they didn't really have to. That goes a long way in my book.

1. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Run don't walk away from doing business…

Run don't walk away from doing business with this company. We hired them to make a video for our business. They provided a 14 day trial period. However, despite trying to reach them several times, they delayed getting back to us with the story board deliverable until 1 day after the trial period was up. If they responded to us timely we would have recognized that their vision was totally off the mark and we would have had the opportunity to stop payment during the trial period. They charged us anyway and refused to refund the money. They use deceptive business tactics.

8. September 2021
Bewertung ohne vorherige Einladung
Promoshin-Logo

Antwort von Promoshin

Hi Pamela,

It's quite a shame to see that you decided to leave this review 14 months after we fully resolved this and you filed a dispute with your credit card company.

We absolutely did respond in a very timely manner and in no way did we use deceptive business tactics. This is why your own credit card company ruled in our favor (and not Polarfresh) when you filed a dispute.

They reviewed all of the communications and materials, and came to the conclusion that we did not do anything wrong. Your storyboard was ready within a week and we made multiple revisions until we met your expectations. We even went completely out of our way to change your video style 3 times after we created a full set of illustrations for you because of our 100% satisfaction guarantee policy.

Unfortunately, there's not much else we can do if you can't tell us what else you expect and can’t tell us why you don’t like what we created for you. We did exactly what you asked for, and we offer unlimited revisions - which means we'll work on your video until you're 100% happy with it.

We spent a total of 47 hours working on your project and we certainly didn’t think it was fair to offer you a refund when you couldn't even explain to us why the deliverables did not meet your expectations.

Since 2011, we've made over 7,000 videos for brands like BBB, Intuit, Pfizer, NASA, Cisco, McDonalds, Uber, Cinemark, Kaiser, Oracle, and Microsoft. We pride ourselves in our customer satisfaction but we are not okay with client's who try to take advantage of us.

Again, we'll work on your project for as long as it takes to get it to what you want, but using up 47 hours of our resources only to tell us our vision is off the mark is not good business practice.

It's also not morally right to say a company has deceptive business practices when we are actually the opposite of that.

We offer a 100% satisfaction guarantee to all of our clients and this is why we're one of the top animation studios in the world.

Making a video is a collaborative process that requires both sides in order to achieve the desires outcome. Our hands are tied if you can’t tell us why you don’t like something we create.

Thanks for giving us a try anyways, and we wish you all the best in your future video production projects.

Best,

Ben M.
CEO of Promoshin

Bewertet mit 5 von 5 Sternen

I would rate Promoshin a 10 out of 10…

I would rate Promoshin a 10 out of 10 because the graphics, voice and production quality look amazing! Over the years, I have done 6-7 videos with Promoshin. Big fan! They stick with it until the video is 100%. The best combo of quality, service & price.

9. Oktober 2020
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr