I worked for ProMed as medical staff at several events during May and June 2026. I attended the events I was booked for, carried out my duties and provided medical assistance as required. U... Mehr ansehen
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Das sagen Bewerter
Our team had the privilege of attending one of ProMeds first aid courses last year and it was very informative and interactive. We had Georgia as Simon was unable to be there but it was obvious that s... Mehr ansehen
I have had the pleasure of working with Matt over the past few weeks and have no issue in recommending him to any potential customers. He is extremely knowledgeable, reliable and trustworthy - exac... Mehr ansehen
Unternehmen hat geantwortet
Initially, during booking, very helpful but NOT AT THE EVENT ITSELF Only one member of staff turned up instead of 2. She was late. She went off to get radios and never reappeared. We could n... Mehr ansehen
Unternehmensdetails
- Sanitätsstation
- auch in
- Ärztlicher Notdienst
- Notfallambulanz
- Rettungsdienst
- Schulungszentrum für Notfalltraining
Vom Unternehmen geschrieben
Founded in 2017, Professional Medical Ambulance Services Limited (better known simply as ProMed) are a privately owned, professional and reliable medical, ambulance & first aid services provider with offices in London and Manchester. We provide a range of tailored healthcare services to private individuals, charitable organisations, local authorities & corporate clients throughout the UK. Our directors, admin team and operational staff understand that our service often becomes an integral part of our clients’ business activity. Our service delivery is based on listening to your needs and giving our advice to provide a positive & long lasting professional relationship. ProMed are not just another ‘first aid organisation’. Our service focuses on delivering the right care to the right patient in the right place & at the right time, whilst providing excellent levels of customer service & working as part of your overall team; this ethos is cascaded to staff throughout all levels.
Kontaktinformationen
International House, Suite 10, Beaufort Court, Admirals Way, E14 9XL, LONDON, Vereinigtes Königreich
- 03333 445442
- info@promed999.co.uk
- promed999.co.uk
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Unpaid Work and Poor Communication
I worked for ProMed as medical staff at several events during May and June 2026. I attended the events I was booked for, carried out my duties and provided medical assistance as required.
Unfortunately, my experience with ProMed has been extremely disappointing. I have still not received payment for several events I worked, including events from May and June. Despite completing the work, I have had to repeatedly chase the company for payment.
More recently, ProMed has stopped responding to me altogether. They do not answer my calls and ignore my messages, despite me trying numerous times to resolve the matter directly.
I am also aware of other members of staff who have experienced outstanding payments from ProMed, which makes the situation even more concerning.
I have tried to resolve this professionally and without taking further action, but unfortunately I have been left with no alternative. The outstanding payments are now the subject of court proceedings.
As someone who actually worked for ProMed and completed the shifts I was booked for, I find it extremely frustrating and disappointing to have to take legal action simply to be paid for work that I have already completed. I would strongly encourage anyone considering working for the company to make sure they understand the payment arrangements and keep records of all shifts and invoices.
Shambles
Initially, during booking, very helpful but NOT AT THE EVENT ITSELF
Only one member of staff turned up instead of 2.
She was late.
She went off to get radios and never reappeared.
We could not get through to anyone to find out what was happening.
After our event I contacted Promed and was told she was at the event as control had checked in on her at least twice during the day.
We had no way of contacting her if she was there.
They knew nothing about the medical incident that occured during the event.
I am still waiting to hear back as to what happened.
Our team had the privilege of attending…
Our team had the privilege of attending one of ProMeds first aid courses last year and it was very informative and interactive. We had Georgia as Simon was unable to be there but it was obvious that she has learnt from the best. Great course, great people and very useful, if you want to do a first aid course I highly recommend ProMed!!
ProMed consistently impresses with its…
ProMed consistently impresses with its rapid and amicable service, always eager to assist on short notice. Truly grateful for their support!
Chocho
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MON EXPÉRIENCE
Un an après ma augmentation mammaire en Turquie, je suis extrêmement satisfaite du résultat. L’équipe était incroyablement gentille, et rencontrer Noor a rendu toute l’expérience très confortable — je ne me suis jamais sentie comme si j’étais dans un pays étranger. Je suis vraiment reconnaissante pour les soins et le résultat. Toujours fidèle à leurs promesses.
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Fantastic team
Fantastic team! Thanks for supporting Warehouse worship and looking after everyone.

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Always a pleasure to work with Matt and…
Always a pleasure to work with Matt and the team.

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The whole procedure with ProMed was…
The whole procedure with ProMed was very professional, efficient & friendly. The attending medics were superb & yet discreet in the presence so as not to make anyone feel uncomfortable, but yet assure us that they were being vigilant of the surroundings & people.

Antwort von ProMed
The even"The event planning for medical providers"t…
I watched the webinar on "The event planning for medical providers" I know a little about the process but this was excellent in giving you a in-depth overview of things you need to consider. Thank you
Fantastic Service Throughout
Pro-Med provided our event cover for a Summer Open Day, they were fantastic to deal with before, during and after the event. I can highly recommend their service, our First Responder on the day was Carla and she was brilliant.

Antwort von ProMed
Only half the agreed and promised…
Only half the agreed and promised resources arrived at our event. If we had not managed to find local first aid / medically trained personnel from the community, then we would have had to cancel

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Great Customer Service
Needed assistance quickly and were very professional and acted swiftly to meet our needs. Recommend highly.

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Very organised and reliable
Very organised and to the book. The team are very reliable and would highly recommend.

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Excellent service always professionally delivered
As a Senior & Pre & Preparatory Independent School we have used the services of ProMed at our weekly sporting fixtures, Sports Day and Open Day for the last few years and find them to be extremely professional, and always helpful. Full medical reports provided and suggestions for increased cover.

Antwort von ProMed
Thorough and Solutions Orientated
ProMed have been great a providing us with a thorough service at our event. Solutions orientated, with great communication and systems in place.

Antwort von ProMed
Matt, working hard on NYE
Was out in Chester NYE to celebrate and a friend of mine fell really unwell, (possibly drank too much 😅) but Matt D, who sadly doesn’t want his full name mentioned was there to help us and communicated well with us and the bouncers to sort him some water and a place to sit down until we could get him home in a taxi. Matt we can’t thank you enough and I hope you personally get to see this review as I do not want your effort to be unnoticed!

Antwort von ProMed
Always such speedy and friendly service…
Always such speedy and friendly service from ProMed and a willingness to help under short notice, really appreciate it!

Antwort von ProMed
ProMed supplied first aid support at a…
ProMed supplied first aid support at a recent sports event. They were extremely helpful and provided a superb service at quite late notice, which we are very grateful for.
Their staff and set-up were extremely professional and kept a visible presence which put a lot of our attendees at ease. They were quick to respond in a calm manner to incidents and ensured comfort for players who required attention.
We have no question that we will be contacting ProMed to attend future events and recommend them highly for their professional performance and friendly demeanour.

Antwort von ProMed
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