productcaregroup.com Bewertungen 6’798

Great service start to finish Lee G who was the delivery guy was amazing was patient as was a large item to get in and funny along the way overall really pleased with the service and delivery was easy and fast super happy!

Exceptional customer care from start to finish. Neil D and Jordan were courteous, attentive, and remarkably helpful throughout—true professionals who went above and beyond without hesitation. I was genuinely struck by their kindness and willingness to assist. Maneuvering a tall refrigerator up a narrow staircase was no easy task, yet they handled it seamlessly and with a smile throughout.

Lee G
Arrived on time and brought our appliances round to the back of our house as asked.
Friendly and respectful, and very professional

Connor was very helpful and friendly, and clearly skilled at his job. He was quick and efficient getting our freezer into the house.

Got a haier fridge freezer delivered on 15th of April, bought from costco.co.uk, and delivered by product care group,big reecey delivered it and was amazing, unpacked it and took it where we wanted, absolutely fantastic man,thanks again big reecey for everything.

Great communication, arrived on time. The guys (Alex and Jonathan) were really helpful, friendly and professional. Couldn’t ask for more.

George and Jordan the fitters did a really professional job. Multifunctional Jedi! Thank you very much !

We had a tumble dryer delivered by Giuseppe today well within the time given. Very professional, courteous & friendly, an asset to your team 😊 Thank you.

Giuseppe was super helpful and courteous when delivering our washing machine, putting it exactly where we requested.

Connor, a lovely young lad, called ahead and nothing was too much trouble, delivering our dishwasher and taking away the old one.

Technician (Ryan Hill)very helpful and efficient. Good job with no fuss

Neil D and Shaun did a mega job of getting the dishwasher delivered. Got it in the house no issue which considering there were steps to go through and tight corners was really welcome. They were really friendly and helpful and overall it was a really nice experience having them deliver the dishwasher.

Very helpful driver.
Brought everything inside and took the packaging back with him.

Very helpful

I bought a dumble dry machine from Costco and one man technician Ryan Hill delivers to us today. He is cheerful and polite. He arrived my home on time. He helped us to send the machine directly to kitchen.

Neil D was super helpful and courteous when delivering our washing machine, putting it exactly where we requested.

Ryan did an excellent job calling to say he was on his way and delivering our new washer dryer. He was polite, friendly and efficient in his job.

Neil D and Shaun MC. Both quick and efficient no problems with delivery at all but someone's loaded their van backwards so they're having to sort it out on the fly.

The fridge was delivered in November 2025 and caused damage to flooring the length of the house. Despite many emails we are getting nowhere with fair compensation for this sloppy delivery. We’ve been told to resort to our own insurance. Doesn’t feel right ! Their fault. They should compensate without us compromising our insurance record.

Excellent service. Communication was accurate, called up front prior to delivery as stated. Delivery was by Connor O who was excellent. Polite and happy, had read the notes so knew exactly of what was required getting the items into the house without damaging anything. Put everything in the right place before asking if everything was ok and if anything else was required, a breath of fresh air.

Connor our delivery technician was excellent. He rang 20 minutes before he arrived to let us know. He was professional and helpful and delivered our 4 items into our house quickly and efficiently. Thank you Connor for excellent service.