ProblemShared Bewertungen 2’905

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The support we received from the Problem Solved team from beginning to end was excellent. Every step was clearly explained, which made the whole process much easier. Sarah Le Quesne is an absolute... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent experience today from booking to assessment. Fully kept upto date on times and dates. Session itself was for my son who is 10 on the dyslexia pathway. From start to finish our assessor Dave... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Andrew at Problem Shared was excellent throughout my ADHD assessment. He listened carefully, recapped our conversations clearly, and guided the discussion in a way that helped him gather everything he... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My experience with Problem Shared has been first class. I have been kept up to date with waiting times for my ADHD Assessment. The forms were easy to navigate and my Assessment went smoothly. My asses... Mehr ansehen

Unternehmensdetails

  1. Psychiatrische Versorgung

Vom Unternehmen geschrieben

ProblemShared is an online mind health platform. We provide access to the highest quality care for individuals and institutions seeking mental healthcare services or neurodevelopmental assessments and support.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

2905 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

A tick box exercise rather than a medical assessment.

A tick box exercise, not a professional assessment. Staff not experienced enough in my opinion to consider links between ADHD/ND and hormone changes in later life. Not referred to any other services despite an array of debilitating and life altering traits / symptoms.

28. März 2025
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Antwort von ProblemShared

Thank you for taking the time to leave a review. We're sorry to see that your experience didn't feel as expected. Having looked into this with our Clinical Team, we can see that the outcome was discussed and explained with you following your assessment. We would encourage you to speak with your GP if you haven't already, as they will be able to discuss the support options available to you.

Bewertet mit 5 von 5 Sternen

Eveything was explained perfectly

Eveything was explained perfectly! They were really easy to talk to, my son felt at ease. Overall I can’t fault anything about problem shared.

9. März 2026
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Antwort von ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. We are pleased to see how everything was clearly explained to you, and that your son felt comfortable during the session.

Bewertet mit 5 von 5 Sternen

great guys

great guys, great work

9. März 2026
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Antwort von ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. Your feedback is important to us and we wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Claire and Christine were wonderful…

Claire and Christine were wonderful throughout the process. I understand wait times can be long, but once through the system, I was processed quickly and given a diagnosis within the same week. I would recommend ProblemShared for anyone looking understand more about themselves. The clinicians are kind, understanding and very knowledgable. Thank you!

19. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. Your kind words towards Claire and Christine are truly appreciated, and we are pleased to see how kind and understanding they have been during your journey.

Bewertet mit 5 von 5 Sternen

Fast friendly

Fast friendly

8. März 2026
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Antwort von ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. Your feedback is important to us and we wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Received an appointment very quickly…

Received an appointment very quickly after sending my forms back . My appointment was with a very patient, understanding man named Chris . Who explained and helped me understand the process. Very helpful . And what the next steps would be

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We are glad that Chris was able to help you understand the process and walk you through your next steps. We will pass your kind words on to his team.

Bewertet mit 5 von 5 Sternen

Had absolutely great experience from…

Had absolutely great experience from the step one till the last step . Loved receiving loads of reminders about appointment and things I needed to finish completing. All stages been clear and easy to understand.

19. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We are delighted to see how clear and easy this process has been, and that you found your reminders to be very helpful. We wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Incredible

Incredible. The level care and dedication I’ve received through two different pathways was amazing.

7. März 2026
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Antwort von ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. Your feedback is important to us and we wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Professionalism and Caring at its best

Problem Shared has been very caring and helpful towards me and I have greatly appreciated that. Anna was very considerate to me when I was my son's informant even when I said, That's me to a few questions she asked about him. My assessor, Efua is wonderful and we shared a few giggles along the way, but that's just me. I will always recommend Problem Shared to others as I think very highly of their professionalism and insight into autism. I am 73 years old and never thought about autism - it was never thought of when I was growing up. I went to my GP and told her I was curious about as I know it can be hereditary and my son has recently been diagnosed as such and he has flourished and is achieving great things - BUT he is just my wonderful boy!

12. März 2026
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We are very pleased to read about your journey with our team, and how wonderful this has been for you.
Your kind words are truly appreciated, and we wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Great service

Great service. Made me feel very much at ease.

15. März 2026
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Antwort von ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. Your feedback is important to us and we wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Very Professional

Well, I got an assessment quickly and my results came out in a day or two.

The lady that also, did my assessment was very professional and engaging.

8. März 2026
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Antwort von ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. Your feedback is important to us and we wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Really kind and caring people

Really kind and caring people, whole process took just under a year and now my daughter has her autism diagnosis we can get her the help she needs .

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. Your feedback is important to us and we wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Really excellent provider

I was seen by Sunita Kurian-Downer who was excellent. Very lovely style.
The IT was patchy so had to restart a couple of times but that was not a huge deal.
I felt very comfortable throughout the meeting.
The process was very quick.
Cannot recommend more highly. Thank you.

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We are glad to see how comfortable you felt, and how Sunita has been excellent with you.
We wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

To be fair from my initial co tact they…

To be fair from my initial co tact they have been quick and amazing contact . When I had my assessment the lady that did it , sorry I forgot your name , but she was lovely and very professional, and helpful . Great experience.
Thank you Aid Thompson

21. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. Your feedback is important to us and we wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

The team are understanding and patient and friendly

I had been trying to get a diagnosis ever since I was younger when I heard about problem shared I did not hesitate to get in touch with them and the team were so understanding especially rebeka dallow she was so patient with me and such a delight to talk to after getting my results it was such a big weight of my shoulders.

14. März 2026
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We are delighted to see how much of a relief this has been, and how supportive Rebeka was.
We wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

This service has been unbelievable

This service has been unbelievable. I have 2 girls who have both been assessed and confirmed autistic. My youngest was assessed for both adhd and autism, confirmed she had both and full reports within 8 weeks! most of the waiting was down to the school and that is the only reason my eldest hasn't had her ADHD just yet. The speed in unreal. I have has contact with over ten different people (all the assement team, the call centre checking if they have had paperwork from schools etc...) and everyone single person has been friendly, helpful and so, so kind to me and my daughters. The whole disability and send system is a mess in this country but I feel truly blessed I am privileged enough to have gained access to problem shared. this service has been added to my AXA insurance policy only in January and it has been a life line for me and my family. Thank you for the amazing work and support you have provided, from the bottom of my heart, thank you 😊

21. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We are delighted to read about your daughters' journeys with us, and how everyone has been on hand to support you all during what can be an overwhelming journey.
Your kind words are truly appreciated, and we wish you and your family all the best going forward.

Bewertet mit 5 von 5 Sternen

Lovely team

Lovely team, good platform for managing application/post diagnosis - I rate them!

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. Your feedback is important to us and we wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Excellent, efficient service for ADHD and Autism assessments

I recently used ProblemShared for an ADHD assessment and found the entire process to be remarkably thorough and efficient. One of the standout features for me was the short waiting list, which made a significant difference in getting the answers I needed in a timely manner.
Having also used them for an autism diagnosis a couple of years ago, I can say their high standards have remained consistent. The staff are professional and the process feels very well-managed from start to finish. I would highly recommend them to anyone seeking a professional and comprehensive assessment.

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We are pleased to see how efficient and professional your journeys have been, and we truly appreciate your recommendation. We wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Great experience with ProblemShared

This week I was assessed by Sarah from ProblemShared for Dyslexia and Dyscalculia. I was a little nervous at first and Sarah was a very reassuring and put me at ease straight away, explaining clearly what the assessment would entail and some of the activities we would be covering. She was very professional and supportive as we ran through the exercises, and she gave me the time I needed to go through the variety of tasks where possible. I had a follow up call the following day where Sarah took me through the preliminary results of my assessment and took the time to explain each section and what it meant. I am now awaiting the outcome, which should be with me in the next 4 weeks.

20. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. Your kind words towards Sarah are truly appreciated, and we are pleased to see how professional and supportive she has been. We wish you all the best going forward.

Bewertet mit 5 von 5 Sternen

Sarah Moore - Thank you

My assessor, Sarah Moore, was very friendly, comforting, patient and understanding. She let me speak and take my time - and afterwards explained and reassured me that I was heard and the difficulties I expressed I had were valid. I could be honest with her and she explained and gave me great advice on how to approach my diagnosis. I can't thank her enough!!

13. März 2026
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We appreciate your kind words towards Sarah, and how she has been friendly and comforting during this validating journey.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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