ProblemShared Bewertungen 2’902

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The support we received from the Problem Solved team from beginning to end was excellent. Every step was clearly explained, which made the whole process much easier. Sarah Le Quesne is an absolute... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent experience today from booking to assessment. Fully kept upto date on times and dates. Session itself was for my son who is 10 on the dyslexia pathway. From start to finish our assessor Dave... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Andrew at Problem Shared was excellent throughout my ADHD assessment. He listened carefully, recapped our conversations clearly, and guided the discussion in a way that helped him gather everything he... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Great face to face zoom call clinical assesment with the nurse - really insightful and friendly. Really put me at ease , and told me what I can now access on the site. Have given 4 stars as I have... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Psychiatrische Versorgung

Vom Unternehmen geschrieben

ProblemShared is an online mind health platform. We provide access to the highest quality care for individuals and institutions seeking mental healthcare services or neurodevelopmental assessments and support.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

2902 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Had a seamless service from referral…

Had a seamless service from referral point to assessment and was given multiple options for communication. Very thorough report and found it to be beneficial in understanding a life long pattern of behaviour. The assessor Dionne was very considerate all the way through

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

We are so glad to read that you found the service to be seamless, and that the report was thorough and your assessor was considerate throughout. Thanks for taking the time to leave a review of your experience.

Bewertet mit 5 von 5 Sternen

Problem shared

Received an appointment within a couple of weeks after the dr sent the forms off . Very comfortable during the 2 hour assessment. Everything was explained.

22. März 2026
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Antwort von ProblemShared

We are so glad the assessment experience was a positive one for you, and that you were made to feel comfortable during the assessment, and that everything was well explained. Thanks for taking the time to leave a review of your experience.

Bewertet mit 5 von 5 Sternen

Excellent Experience with Problem Shared

I personally had such a great experience with this company. I cant praise the staff enough and especially my consultant, my lady, for her professionalism, empathy, and the ability to create a comfortable and supportive environment during my assessment. I was provided with an absolutely excellent service, with clear communication, efficient processes, my overall experience was excellent and it wasn't long before I had a confirmed diagnosis.

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

We are so glad that the assessment process was a positive one for you, and that your assessor was able to create a comfortable and supportive environment for you. Thank you for taking the time to leave a review of your experience, and good luck with the next steps moving forward.

Bewertet mit 4 von 5 Sternen

Great experience once technical issues…

Great experience once technical issues were resolved. Brilliant with my son and quick clear diagnosis would definitely recommend for an autism assessment

29. März 2026
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Antwort von ProblemShared

We are so glad that it was a positive experience for you and your son, and that we were able to resolve the technical issue that you faced. Good luck to you both moving forward.

Bewertet mit 4 von 5 Sternen

I found very quick and thorough

I found very quick and thorough

20. März 2026
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience, we are so glad that you found the process to be quick and thorough.

Bewertet mit 5 von 5 Sternen

I have just finished by 2 hour…

I have just finished by 2 hour assessment, with the assessor Dionne Chiota she was kind understanding and patient with me throughout this process.
To be told the diagnosis was relief but also emotional help understand why I am this way. She talked to me through it and the next phase what's to happened and recommendations and helped me to see what its not my fault.
I did not have to wait long for my appointment which I was very happy about.
I would recommend ProblemShared, they are helping me in my journey...

5. April 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thank you for your recommendation and for taking the time to leave such a detailed review of your experience. We are so glad that your assessor was understanding and patient, and helped you to understand the next steps of your journey. Good luck moving forward.

Bewertet mit 5 von 5 Sternen

Very friendly and great service.

Very friendly and great service.

28. März 2026
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Antwort von ProblemShared

Thank you for your review, we are so glad you found it to friendly and a great service. Good luck with the next steps in your journey.

Bewertet mit 5 von 5 Sternen

Really in-depth assessment

Really in-depth assessment. I had Dionne and she was lovely, she didn’t make me feel rushed and she gave me guidance when I was going off track and gave me really lovely positive feedback

29. März 2026
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Antwort von ProblemShared

Thank you for taking the time to leave a review of your experience, we are so glad that you had a positive experience with your assessor and that she did not make you feel rushed, and gave you useful guidance. Good luck with the next steps in your journey.

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service

22. März 2026
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Antwort von ProblemShared

Thank you for taking the time to leave a review, we are so glad that you found our service to be fantastic.

Bewertet mit 5 von 5 Sternen

Great communication team were lovely.

Great communication team were lovely.

27. Februar 2026
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Antwort von ProblemShared

Thank you for your review, we are so glad that the experience was a positive one for you, we are so glad that you found our team to be lovely that the communication was great. Good luck with your next steps.

Bewertet mit 4 von 5 Sternen

A quicker route to well-supported Assessment

A long wait for the Assessment but much quicker than for in-person interviews. The whole process was clearly explained with regular email communications and the video assessment was easy to set up. Attending therapists were well- informed, explained their process well and easy to speak to. They supported my young person's assessment well and provided clear, same-day feedback, followed by the formal report very quickly after and online support after diagnosis. The ProblemShared approach made hard discussions easier for us and provided insights we need - gaining a report does not present solutions but has given us information to understand better and make changes. We felt well supported through the process.

28. März 2026
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Antwort von ProblemShared

Thank you for taking the time to leave a review. We are sorry that you found the wait time to be long, however we are glad that you found your assessor easy to speak to and that the process was well explained and that your report came through quickly. Good luck moving forward with the next steps in your journey.

Bewertet mit 5 von 5 Sternen

From start to finish very informative

From start to finish very informative. Easy to use portal. Assessment via Video Link was made comfortable with an empathetic clinician. Very grateful.

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

We are so glad you found our online portal easy to use, and that your clinician was able to make you feel comfortable whilst being empathetic. Thank you for taking the time to leave a review of your experience.

Bewertet mit 5 von 5 Sternen

I had a really positive experience with…

I had a really positive experience with ProblemShared. The whole process was incredibly quick and efficient, which made a huge difference as I’d been worried about long waiting times. From start to finish, everything felt well organised and straightforward.

The assessment for ADHD was arranged much sooner than I expected, and I really appreciated how smooth the process was. The clinician I spoke with was especially kind, patient, and understanding. He made me feel completely at ease, listened carefully, and explained everything clearly without making me feel rushed or judged.

Overall, I’m very grateful for how supportive and professional the service was. I would definitely recommend ProblemShared to anyone looking for a fast and compassionate assessment experience.

20. März 2026
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Antwort von ProblemShared

Thank you for taking the time to leave such a detailed review of your experience. We are so glad that you found the process to be quick and efficient, and that your assessor was patient and understanding. Thank you so much for your recommendation, and good luck moving forward with the next stage of your journey.

Bewertet mit 5 von 5 Sternen

Kind

Thoughtful, kind, and expert assessors made the process, which my daughter (who has complex needs) was dreading, manageable.

20. März 2026
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Antwort von ProblemShared

Thank you for leaving a review, we are so glad that our assessors were able to support your daughter throughout the process and make it manageable for her. Good luck to you both moving forward.

Bewertet mit 5 von 5 Sternen

Outstanding Service

I have had my diagnosis and my assessment was really good, lovely lady/professional.
I am ADHD but they continue to support and educate me on facing my diagnosis and moving forward, they showed compassion and empathy! Thank you doesn’t seem enough!

15. März 2026
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Antwort von ProblemShared

Thanks for taking the time to leave a review of your diagnosis with us, we are so glad that you felt as if you were shown compassion and empathy and that you found your assessor to be professional. Good luck moving forward following your assessment.

Bewertet mit 5 von 5 Sternen

A truly wonderful experience

A truly life changing experience and obviously I am going through many emotions and thought processes but the support and understanding from all at Problem Shared has been both reassuring and informative. I have a long path ahead but I feel great with them by my side

24. Februar 2026
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Antwort von ProblemShared

We are so happy to read that you found your diagnosis to be a life changing experience, and that you found our wonderful staff to be reassuring and informative. Thank you for taking the time to leave a review, good luck with the next steps in your journey.

Bewertet mit 5 von 5 Sternen

Dyscalculia assessment with lovely Emma!

I had a dyscalculia assessment with the lovely Emma W! She was wonderful, so kind and patient (even when I found tasks particularly distressing or challenging). She made me feel so comfortable a long the journey. In the follow up call, she broke down the assessment to me and explained the findings in a way that was in-depth but easy to understand. Thank you Emma for your kindness and high standard of care! <3

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thanks for leaving such a positive review, we are so glad that you had a great experience with Emma and that she was able to make you feel comfortable throughout your assessment. Good luck moving forward following your diagnosis.

Bewertet mit 5 von 5 Sternen

ADHD assessment

Really good experience, I was able to get my ADHD assessment much quicker than I was expecting. My assessor was very supportive and informative throughout the two sessions, and the information I’ve received from problem shared after my diagnosis has been really helpful

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von ProblemShared

Thanks for taking the time to leave a review of your experience, we are so glad it was a positive one and that your assessor was supportive and informative, and that you appreciated the follow up information following your diagnosis. Good luck moving forward with the next steps in your journey.

Bewertet mit 5 von 5 Sternen

Very good excellent

21. März 2026
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Antwort von ProblemShared

Thanks for taking the time to leave a positive review of your experience, we are so glad that you found our service to be excellent. Good luck moving forward.

Bewertet mit 5 von 5 Sternen

I felt very at ease when having my…

I felt very at ease when having my assessment, and any problems I had beforehand were easily resolved over the phone.

18. März 2026
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Antwort von ProblemShared

We are so glad that you were made to feel at ease and that your issues were resolved beforehand by our support teams. Thanks for taking the time to leave a review.

So funktioniert Trustpilot

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