ProblemShared Bewertungen 2’902

Very helpful staff at problem shared. My experience with Problem Shared was straightforward and overall very good. From registration to diagnosis was a year. I had to complete a form as well as my mother, and then the assessment they met me and a relative I lived with gave their testimony. The online assessment just felt like a conversation really & the staff involved have been very kind and patient. The diagnosis confirmed what I had strongly suspected for most of much of my life, but never got around to diagnosis or thought what's the point or maybe it was my imagination etc. However my diagnosis of ADHD in 2004 (age 24) was helpful, so hopefully my autism diagnosis at 46 is just as helpful. So far so good, it's helped me make peace with things & the psychoeducation provided actually appears to be very helpful & informative. This diagnosis has brought a lot more peace of mind, acceptance, and understanding. It makes it seem less of an issue, because now there is a certainty.

Very good service. I would recommended to others.
Sarah Le Quesne was excellent. Talked me through everything and put my mind at ease. On the follow-up she took time to run through everything with me. She was a pleasure to spend time with during this assessment process.

Had both my children assessed for ADHD. The assessment itself was good, they made my kids feel at ease and were able to adapt the questions as format of as needed. However the wait time for medication is unacceptably long 4-5 months!! Other private providers will issue prescription for medication on the day diagnosis and it can take a while to find the right dose and type. For this reason I would not use the Problemshared ADHD service again.

Great experience using ProblemShared for an ADHD assessment. The process was fast, thorough, and felt very well managed from start to finish.

The only downside was the website, which feels a bit outdated and could be improved, particularly in terms of mobile and desktop optimisation.

It was such a quick process with problem solved. I found them helpful when I was getting frustrated with the questions and I felt understood and I got my diagnosis. Such a great team.

The whole process from start to finish was very clear and professional. I received regular updates too. They made me feel so comfortable throughout the whole process. I would definitely recommend them.

Ben Bromwich was absolutely amazing at delivering my assessment. He displayed empathy, care and professionalism.
The process has been quick and easy to follow with ongoing support, appointment reminders and guidance. Thank you to all those at Problem Shared that was involved in my ADHD journey. 5 stars!!!

Very helpful and understanding

My adhd assessor was super friendly and I didn’t feel uncomfortable talking to him- which is pretty major for me because I usually get awkward around strangers- it made the 2 hr assessment fly by and I was actually able to answer the questions in full as opposed to being all uncomfortable and short wanting it to be over with.

Really thorough and compassionate. I felt everything was well-explained and really appreciate the psychoeducation.

A great experience! What was a difficult process for me was made easy. The communication has been fantastic throughout, reminder emails, the dashboard telling me exactly what I needed to do at each stage. Every person I’ve dealt with has been friendly and helpful, and made me feel at ease. Would definitely recommend. Thank you!

ProblemShared have shown professionalism and understanding throughout my experience with them.
I have felt comfortable during all communications with them.
I would 100% recommend using ProblemShared as a first choice.

Turnaround for assessment was very quick. Good communication throughout.

Really easy to navigate through to the assessment. Great turnaround time from start to finish. We even got the diagnosis on the day and the report the next day. Fantastic.

Great service, provided plenty of understandable knowledge including videos ect , friendly knowledgeable and understanding staff will definitely highly recommend.

Great service really good aftercare.

Dyslexia assessment with Problem Shared. I couldn’t be more impressed with the entire process. From start to finish, the quality of the assessment was outstanding. It was clear that every stage had been thoughtfully designed to give a complete and accurate understanding of how those with dyslexia can learn and process information. The assessor was fantastic — incredibly professional & patient. What could have felt daunting ended up feeling reassuring and well‑managed. They explained each step clearly, and created an open and honest environment. Their calm, structured approach made a huge difference.
The assessment itself was extremely thorough. It didn’t just look at reading or writing, but explored wider learning patterns, processing styles, strengths, and challenges. The outcome has been incredibly positive. Overall, I’d highly recommend Problem Shared to anyone considering a dyslexia assessment. The process is professional, supportive, and genuinely life‑changing.

The whole process was extremely rigorous and I have absolute faith in my son's diagnosis. The assessors we spoke to were kind and engaging with my son who has difficulty talking to people he doesn't know. Once we were given the formal diagnosis, the assessor also produced the formal diagnosis report very quickly so we could put exam support in place in time for my son's GCSEs. Very impressed.

Great empathy, very understanding and informative, made me feel comfortable