Having seen my 'dream bike' on their website via Facebook Market place, I was gutted to find I was too late had it had sol. I contacted PBT and Keval went out of his way to source the same frame and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great experience with probiketrader, kept me in the loop during the whole process up until pickup. The team at Northern Heights Bikes set me off on my way with heaps of useful information about my bik... Mehr ansehen
Great service by The Probike Trader Team: great comms, accommodating, flexible. Really take the hassle out of buying, selling through a brilliant exchange experience.
Helpful, friendly team that respond quickly to queries. Very useful website to source parts for building or upgrading bikes. Reasonable prices and the reassurance that parts have been inspected for de... Mehr ansehen
4.9
Hervorragend
349 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
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Antwort von Probiketrader
Thanks Andrew,
We hope to have you buy with us again.
Best,
Cycletrade team
I wish there was more information about…
I wish there was more information about the bike.
8. Januar 2022
Antwort von Probiketrader
Hi Kevin,
We are sorry about the lack of information, we have now improved on our services and we make sure we provide as much information about our parts and bikes as possible. If there is more information you would like to know, you can always message us on our customer service email. Hope this helps.
Yours sincerely,
Calum
Great service
Great service. Assistant at Cycletrade was very helpful answering my queries.
Ordered some used handlebars. They were delivered quickly, well packaged and, as specified, in A1 condition.
7. Januar 2022
Great experience
Smooth ordering process. The 2nd hand part arrived in very clean condition. Only issue was down to the common issue of Hermes drivers trying to do too much in one day and it arrived a day later than expected.
7. Januar 2022
Great advice
The assistant I talked to on the phone listened carefully to my needs, asked helpful questions, was patient and pointed me in the direction of a Shimano Ultegra rear derailleur at a good price. When I received it I was really happy, it is gorgeous, can't wait to put it on the bike. This product led to the purchase of a wheel set from Cycletrade Glasgow.
5. Januar 2022
Antwort von Probiketrader
Hi Mr Hornby,
We greatly appreciate your time with us, and we look forward to dealing with you again. Hope you enjoyed the wheelset also.
Kindest regards
Cycletrade team
Good stuff cheers
4. Januar 2022
Great items at great price
Great items at great price, would 100% recommend and buy from here again.
30. Dezember 2021
Bewertung ohne vorherige Einladung
Fantastic service
30. Dezember 2021
5 star customer service
Keval at cycle trade went above and beyond to ensure our daughter got her bike in time for Christmas Day. Looks like they have a great selection of parts too.
5 star customer service, many thanks.
27. Dezember 2021
Really nice people to deal with
Really nice people to deal with. Have used them twice and happy on both occassions
21. Dezember 2021
Perfect
Good however chain snapped within 5 mins. Took it to shop and said cassette had to be replaced too, £100 (!) all in.
Edit: Apologies got my vendors mixed up
Mudguards are great and delivered quickly! Thank you!
20. Dezember 2021
Antwort von Probiketrader
Hi Alex,
I see that you ordered a set of Mudguards from us. Thank you for the review and sorry to hear about your Chain & Cassette.
Kind regards.
Antwort von Probiketrader
Hello, We thank you so much for your review. Best
Good price compared to other mainstream…
Good price compared to other mainstream cycle parts business's. Quality grading as described. Why not 5 stars? Packaging wasn't the best for a rear derailleur, was packaged in bubble wrap! No damage though, but would have expected it in a box. Will probably use again though, if they have what I'm looking for :-)
16. Dezember 2021
Bewertung ohne vorherige Einladung
Antwort von Probiketrader
Hello,
Thank you for your order, We will look into the packing of rear derailleurs right away. Thank you for your confidence and have a merry christmas :)
Great value and product would highly…
Great value and product would highly recommend
14. Dezember 2021
Antwort von Probiketrader
Hello,
Thank you for your kind review.
Best
Item as described on line :)
Item as described on line :)
Good to give a new home to a part unloved by someone else
Price acceptable
Why not 5 stars ? - Slow delivery - indicated shipped and packed on Sunday - did not arrive until late Friday - slightly longer than stated shipping time - of course this may have been an issue with Hermes.
14. Dezember 2021
Antwort von Probiketrader
Hello,
Thank you for appreciating the re-use model and sorry for the slow delivery. I can see we dispatched this order on the same day of the order, so unfortunately sometimes couriers can have delays. We hope you will order with us again and we can improve the service further. Best
Excellent Service
Excellent Service. Easy order, great communication. Quick delivery. Nice follow up. Thanks.
23. November 2021
Sold my bike
After hopelessly attempting to sell my bike on marketplace and to other companies with similar service.
I can definitely say I've had a great experience from start to finish and will recommend
19. November 2021
Bewertung ohne vorherige Einladung
Sold bike hassle free
Sold my bike got decent price money transferred into my account right away no fuss or hassle would definitely recommend
18. November 2021
Bewertung ohne vorherige Einladung
The part ordered arrived
The part ordered arrived. It took a few days which wasn't a problem but I got requests for a review of the service which caused me to think that the delivery had been lost.
16. November 2021
Not good - item required repairing.
The wheels ordered were duly delivered, on time and looked fine...
However, when fitted, the cones were so loose that there was ~ 10mm lateral play in the rear wheel - so I investigated. The cones were not even finger tight on one side of the wheel - careless !
I then stripped the wheel down, and the cones on the nearside were completely pitted - utterly worn out - not at all impressed !
I’ve replaced the useless cones and rebuilt the wheel and everything is fine now, but this shouldn’t be necessary - Come on guys, this isn’t a good performance.
By comparison, an earlier purchase from yourselves was fine - I, very happy with that, but you were way off on this one guys - a poor performance.
16. November 2021
Antwort von Probiketrader
Hello Mr Hay,
Thank you for highlighting this issue for us. We are sorry that the item did not meet a suitable standard and we would like to offer you a partial refund for the time and troubles caused.
We are constantly working to improve our quality and service to ensure highest customer satisfaction. I assure you, we will be improving this area so that it will not happen again. I will be in touch for a pleasant resolution.
Kindest regards,
Calum
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