ProBikeKit (New Zealand) Bewertungen 

755
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrradgeschäft
  2. auch in
  3. Geschäft für Fahrradzubehör
  4. Sportgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

755 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(755)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

First time Customer at Probikekit

First time Customer at Probikekit. I ordered a pair of forks from them. Great price! Excellent customer service throughout and they quickly answered my queries. I was kept up to date with delivery from the UK to NZ.
The pricing is very good, and everything I have looked at beats pricing from the main bike stores in NZ, which is pretty unfortunate.
Can't recommend PBK enough and I have subsequently ordered a new stem from them as well.

15. September 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind regards,
Nicola

Bewertet mit 5 von 5 Sternen

easy to use system

21. September 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Bewertet mit 5 von 5 Sternen

Bib Shorts

Second pair of RC shorts I have bought . Great !

18. September 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Bewertet mit 1 von 5 Sternen

Nz website but not nz shop

17. September 2022
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Antwort von ProBikeKit (New Zealand)

Hello Chris,

Thank you for your review.

I am very sorry to hear that you are unhappy with our website. I will ensure that your comments are passed to the relevant departments, as we do appreciate your feedback.

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.

Kind regards,
Nathan

Bewertet mit 5 von 5 Sternen

My first purchase at ProBikeKit (NZ)

I found what I was looking for, placed the order, paid for it and received email. Simple and straight forward, That's just great.

17. September 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Bewertet mit 5 von 5 Sternen

Website is easy to navigate and…

Website is easy to navigate and checkout process was slick. Free delivery and regular discount options also make a big difference in where I choose to shop. PBK is very good in all these areas

15. September 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Bewertet mit 5 von 5 Sternen

easy password reset and swift checkout

easy password reset and swift checkout, 2 thumbs up!

13. September 2022
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Antwort von ProBikeKit (New Zealand)

Hi Sean,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind regards,
Nicola

Bewertet mit 5 von 5 Sternen

Happy with my order some months ago

Happy with my order some months ago, and pleased to find the items I need this time.

12. September 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Bewertet mit 5 von 5 Sternen

Good stock of components at competitive…

Good stock of components at competitive prices

11. September 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Bewertet mit 5 von 5 Sternen

Great Prices

A simple site to navigate and great prices.

10. September 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Bewertet mit 5 von 5 Sternen

Excellent product.

8. September 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Bewertet mit 5 von 5 Sternen

Website is easy to use

Website is easy to use
Price is right
Great range of stock

6. September 2022
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Bewertet mit 5 von 5 Sternen

Found exactly the bike shoes i wanted…

Found exactly the bike shoes i wanted here which werent avaliable in retail store in hamilton

5. September 2022
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Antwort von ProBikeKit (New Zealand)

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Bewertet mit 1 von 5 Sternen

Sloooowww!!

Took nearly a week to process the order (one tail light)
Now it looks like a three week wait for it to arrive in NZ.
If you are happy to wait the price is right. Frankly there are better options available, certainly not what they used to be.

2. September 2022
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Antwort von ProBikeKit (New Zealand)

Hi Andy,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you?

I will be able to get this sorted.

Kind Regards,

Stephen

Bewertet mit 5 von 5 Sternen

great system

29. August 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Bewertet mit 5 von 5 Sternen

Easy

Easy, straightforward purchase

29. August 2022
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Bewertet mit 5 von 5 Sternen

3rd time using ProBikeKit

3rd time using ProBikeKit, website very easy to navagate and use.. Will definately use again :-)

29. August 2022
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Bewertet mit 5 von 5 Sternen

really easy to buy

25. August 2022
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Bewertet mit 5 von 5 Sternen

Easy shopping experience

Always very easy to purchase items through ProBikeKit. I've never had any issues so continue to use them...

21. August 2022
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Bewertet mit 1 von 5 Sternen

Items not depatched/available

After waiting two months for items purchased they still did not arrive, website was still advertising item with "usually despatched within 2 weeks" which when questioned about Probikekit would not answer. After several queries still did not get answers as to if we would get the items, eventually had to cancel the order, very frustrating.

20. August 2022
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Antwort von ProBikeKit (New Zealand)

Hi Jacques,

Thank you for leaving your review.

I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Nicola

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr