ProBikeKit (New Zealand) Bewertungen 

755
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrradgeschäft
  2. auch in
  3. Geschäft für Fahrradzubehör
  4. Sportgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

755 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(755)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

I didn’t like having to pay double…

I didn’t like having to pay double postage on two items that were the same.

11. Februar 2023
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Antwort von ProBikeKit (New Zealand)

Hello Jonathan,

Thank you for taking the time to leave your review. We value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Kind Regards, 
Claire

Bewertet mit 5 von 5 Sternen

Ample brands. I was browsing for clothing from…

I was browsing for clothing from different bike stores but ended up with ProBikeKit. The site had an abundant selection. I found what I was needing.

9. Februar 2023
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 4 von 5 Sternen
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bewertet mit 4 von 5 Sternen

was easy to find what i wanted …

was easy to find what i wanted but look pedal only comes with 12 nm carbon spring,, will havecto go elsewere to fet tge upgrade to 16nm kit

5. Februar 2023
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bewertet mit 3 von 5 Sternen

Steep international delivery charges.

I like the company and products and have bought quite a bit over time, however the tracked delivery charges are now too excessive to order anything but the lightest of items. The cost of a jersey and some nutrition bars was going to NZ$70 which was approaching half of the cost of the items themselves. $70 for anything over 1 kg? Too high. So I deleted the nutritional bars and ordered the jersey to keep the weight under 1 kg. Sadly I won't be ordering components or heavier items in the future.

2. Februar 2023
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Antwort von ProBikeKit (New Zealand)

Hello David,

Thank you for taking the time to leave your review, we value and appreciate your comments.   

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. 

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.   

Kind regards,  

Leah

Bewertet mit 5 von 5 Sternen

Price is very good and shopping…

Price is very good and shopping experience was easy

2. Februar 2023
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 3 von 5 Sternen

I brought a very expensive pair of…

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,they have admitted they got it wrong, no refund,just promises which don’t appear in my bank acc, over $400! They need to sort their whole process out, very disappointed, DONT buy items over gst threshold!

11. Januar 2023
Bewertung ohne vorherige Einladung
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Antwort von ProBikeKit (New Zealand)

Bewertet mit 1 von 5 Sternen

Poor customer service when you have an issue

I have tried to place an order for a set of wheels four times now. They keep getting cancelled without explaination. I have contacted customer services and they say I can't be told because of GDRP. That is rubbish to hide behind GDRP to not send me an email to let me know if I have input something incorrectly.

22. Januar 2023
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Antwort von ProBikeKit (New Zealand)

Hello Mike,

Thank you for taking the time to leave your review.

I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Bewertet mit 5 von 5 Sternen

review

your website is very good and will definitely use again

22. Januar 2023
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 5 von 5 Sternen

Ordering on line is easy

Ordering on line is easy, intuitive
And speedy

17. Januar 2023
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 4 von 5 Sternen

A repeat customer

A repeat customer, I use them to source hard to find in New Zealand bike parts expecially Campag. Orders always come through promptly. Thanks

14. Januar 2023
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Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bewertet mit 5 von 5 Sternen

Best online bike store

Easy to use web site, good prices, free shipping on my order, confidence in PBK after years of purchases.

11. Januar 2023
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 5 von 5 Sternen

Got wot I needed at a good price with…

Got wot I needed at a good price with out any fuss

10. Januar 2023
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 4 von 5 Sternen

Bike pedals

Easy website to navigate plenty on offer

10. Januar 2023
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bewertet mit 3 von 5 Sternen

Buying appropriate brake tube kits

The product description was poor and limited in information. We have purchased without knowing what we will actually get.

8. Januar 2023
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sue

Bewertet mit 5 von 5 Sternen

Good price

Good price, efficient service, free shipping.

4. Januar 2023
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Bewertet mit 5 von 5 Sternen

Awesome

Great pricing, great website, Love it :)

29. Dezember 2022
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 5 von 5 Sternen

Payment was easy and it worked

Payment was easy and it worked , also a good price for glasses

28. Dezember 2022
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 5 von 5 Sternen

Great service

Great service, easy transaction,and they had the item on hand.
Could not ask for more.

26. Dezember 2022
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 4 von 5 Sternen

Easy to navigate site

Easy to navigate site. Well organized with vast selection. Check out process quick and easy.

24. Dezember 2022
ProBikeKit (New Zealand)-Logo

Antwort von ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr