probikekit.ca Bewertungen 3’276

TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... Mehr ansehen

Unternehmen hat geantwortet

4.0

Gut

TrustScore 4 von 5

3276 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Have been waiting over 5 weeks for my…

Have been waiting over 5 weeks for my order. Never got a tracking number. Emailed and got no reply. Next step is a chargeback with my credit card company.
Edit: the company has responded and confirmed my order was lost in the mail, and has processed a full refund (thank you). Changing my rating from 1 star to 3 star. Had they responded to my initial email 2 weeks ago, and had their automated email at the time of shipping actually provided a tracking number (the tracking link just took me to their website without providing a tracking number) , I likely would have given a 4 or 5 star review.

15. Januar 2023
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Antwort von probikekit.ca

Hello Kim,

Thank you for taking the time to leave your review.

I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Bewertet mit 2 von 5 Sternen

Why shipping fees

Why shipping fees? Why am I forces a $20 shipping fee???
Why no free shipping option any more???
Very disappointed since I did not need a quick shipment?

15. Januar 2023
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Antwort von probikekit.ca

Hello Luc,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Bewertet mit 5 von 5 Sternen

Little experience shopping online

This website was relatively intuitive. However I had difficulty filling my cart with the quantity of the tyres I wished to order. That confusion led to my first order of only 4 tyres instead of 8. So I have to place a 2nd order which will result in duplicate shipping charge. Chalk this mistake up to my inexperience with online shopping ☹️

14. Januar 2023
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Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 4 von 5 Sternen

Great prices

Great prices. Love PBK. Just didn’t have some tire sizes and brands that I was looking for.

14. Januar 2023
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Antwort von probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bewertet mit 5 von 5 Sternen

Customer service efficiency

Ease of doing business with you.

14. Januar 2023
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Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 5 von 5 Sternen
probikekit.ca-Logo

Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 5 von 5 Sternen

Easy and fast!

12. Januar 2023
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Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 5 von 5 Sternen

The price and value of your products…

The price and value of your products are very competitive with other suppliers.
The Delivery considering the Travel Distance is very good.
The Updates are welcome and keep me informed should there be something specific I am looking for.

Thank You.

11. Januar 2023
probikekit.ca-Logo

Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 4 von 5 Sternen

It’s always a 5 star for probikekit…

It’s always a 5 star for probikekit whenever I purchase cycling stuff but this time I’ll just give it a 4. The reason why is that one of my order still awaiting for a stocks but most probably that item might be refunded to me. I’d never had any issues with my orders before and in this case if there’s no more or a very limited number of any items it should be out of the website so it won’t cause any disappointment for all your customers.

10. Januar 2023
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Antwort von probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bewertet mit 5 von 5 Sternen

I haven't received my order

I haven't received my order, so a little early for a full review.

The ordering experience was fine,
however I do usually choose a site that
offers a definite on the stock being available and ready to ship

6. Januar 2023
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Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 4 von 5 Sternen

I have shopped for 3-5 years with pro…

I have shopped for 3-5 years with pro bike kit. Usually always had a good experience. I am not sure how the free shipping works , it seems like it is a separate company or organization. I don’t like to give my information to to many company’s or groups so that addition to your web is nothing more than a pain…

8. Januar 2023
probikekit.ca-Logo

Antwort von probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bewertet mit 5 von 5 Sternen
probikekit.ca-Logo

Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 1 von 5 Sternen

Massive hidden taxes and duties

I had chosen the Canadian site for purchase. When items arrived, I was slapped with a massive tax and duty bill. There was no indication on the website or throughout the purchase process that this would happen. This is very misleading and I will never purchase an item from this site again.

28. Dezember 2022
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Antwort von probikekit.ca

Hello Harold,

Thank you for taking the time to leave your review.

I am so sorry to hear of the confusion you have faced at checkout. I have sent a message via your account, to assist you further with this matter.

Please see this message, at your convenience.

I look forward to resolving this for you.

Kind regards,
Liam

Bewertet mit 5 von 5 Sternen

Clean and simple

4. Januar 2023
probikekit.ca-Logo

Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Bewertet mit 4 von 5 Sternen

Quick

Quick, easy. Just too many promotional things offered…(first time ordering so I was skeptical.)

3. Januar 2023
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Antwort von probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Bewertet mit 5 von 5 Sternen

I got a good price on bike tires ty

I got a good price on bike tires ty. Shipping a bit high but is ok. Gallivan

1. Januar 2023
probikekit.ca-Logo

Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 4 von 5 Sternen

Good deal on a twin pack of tires

Good deal on a twin pack of tires. A little unsure as to delivery to Canada. As mailing address is a P.O.Box. Forced to enter the box # twice to have shipping address accepted.

2. Januar 2023
probikekit.ca-Logo

Antwort von probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bewertet mit 5 von 5 Sternen

Very easy to navigate

Very easy to navigate. Great prices.

1. Januar 2023
probikekit.ca-Logo

Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertet mit 4 von 5 Sternen

Quick and easy selection and order…

Quick and easy selection and order processing

31. Dezember 2022
probikekit.ca-Logo

Antwort von probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bewertet mit 5 von 5 Sternen

Adding Probikekit to my shortlist!

Great prices and super easy checkout plus they planted a tree in my name. Moving to the short list!

30. Dezember 2022
probikekit.ca-Logo

Antwort von probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr