Unwritten Bewertungen 

23
TrustScore 3 von 5

3.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I love this and have just started using it but I have now had the barcode scanned via the yuka app and its ingredients get a low score of 28 out of 100. Not very good rating. So far havent seen result... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great product with fabulous results! I have personally been using So Sublime for 18months and my hair feels amazing. Combs through easier, more hydrated and less brittle. After applying my So Sub... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolute game changer! The transition over to Unwritten has been so seamless and the app is so easy to navigate. They seem to really understand what we as independent hairdressers truly need to ru... Mehr ansehen

Bewertet mit 1 von 5 Sternen

So I put a review on over a year ago, stating that the serum was very 'watery'. They only now responded there was an issue with the first batch, ultimately then this is a faulty product. Instead of... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

3.2

Akzeptabel

TrustScore 3 von 5

23 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.2

Alle Bewertungen

(23)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

YUKA rates this 28/100

I love this and have just started using it but I have now had the barcode scanned via the yuka app and its ingredients get a low score of 28 out of 100. Not very good rating. So far havent seen results just like the smell

4. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Customer service?

So I put a review on over a year ago, stating that the serum was very 'watery'. They only now responded there was an issue with the first batch, ultimately then this is a faulty product. Instead of replacing it, they tell me to send it back. A year after I purchased it. Not sure about you, but if this serum was watery, most people would just use more, which is exactly what I did. Nothing left to send back to warrant a replacement. You'd think that they accept it was faulty, and just send out a replacement!!!

12. Februar 2025
Bewertung ohne vorherige Einladung
Unwritten-Logo

Antwort von Unwritten

Hi Suzanne (aka Hanna) we have a no-questions-asked 30 day money back guarantee. The issue is that we have no record of any communication with you. We have never had a 'watery batch' of So Sublime Serum, and we have no record of any transaction under your name. If you can please provide evidence of purchase in an order number, date of purchase, and we would be happy to refund your order immediately and send you out a new set. Unfortunately, it looks more likely that your name is Hannah and you continue to try to hurt our Australian small business with now numbering more than 10 fake reviews. Thanks

Bewertet mit 5 von 5 Sternen

It’s a 10/10 for me!

I’ve used many salon POS systems and this is by far the best for Indie hairdressers.

The customer support is unlike any other, the simplicity is great and any issues are tended to immediately.

To be able to purchase big brand items with no start up package pricing is just what indie hairdressers need.

They provide regular education on the products they provide and are constantly expanding their product brand range.

Also, to be able to sell products while not having to stock them is a game changer. Direct from warehouse to your customers door, speedy delivery AND you get a commission.

This is the best change I’ve made by far, and I can’t wait to see how it develops in the future.

The only piece of feedback I have is to have options about inventory tracking and financial reports.

It’s an absolute 10/10 for me!

4. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Would Not Recommend

I ordered the Bliss Out Duo from Unwritten. The packaging was excellent and the shipment was fast. However, after using the product, I noticed significant hair fall. Unfortunately, it did not work well for me.

24. Juni 2024
Bewertung ohne vorherige Einladung
Unwritten-Logo

Antwort von Unwritten

Hi Daisi, sorry to hear it did not live up to your expectations, however, we have no record of you ever having purchased from us. Could you please get in touch with your order number, email, date of purchase and the name you used to make the purchase. Thank you.

Bewertet mit 5 von 5 Sternen

Great product with fabulous results

Great product with fabulous results!
I have personally been using So Sublime for 18months and my hair feels amazing. Combs through easier, more hydrated and less brittle.
After applying my So Sublime I use Hey Genie to blowdry and this is the best taking away the fly away and making blow drying easier.
Love Unwritten products!

11. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Would not recommend

Updated review: Made my hair dry and brittle, not friendly when dealing with complaints and threaten when receiving a bad review (to clearly make it so they only have positive reviews for future buyers) this was my personal experience and opinion which remains true

9. Mai 2024
Bewertung ohne vorherige Einladung
Unwritten-Logo

Antwort von Unwritten

Dear Hannah, as you know you first write this review with the heading "FAKE K18 products", and claimed that we were selling fake K18 products almost 5 months after your purchase, which is patently false. Your agressive first email to us accused us of selling Fake K18 and you demanded a full refund, all the time claiming that 'your hairdresser' told you it was fake, when in fact you were lying as you are the hairdresser. We exchanged many emails attempting to convince you that we are a reputable business and were an official supplier of K18. Ultimately we suggested that you contact OZDARE / K18 which you did. OZDARE the importer of K18 products, correctly informed you that Unwritten is indeed an official K18 distributor. Once you were unable to extort us for a refund of an authentic product you decided to change your review, which is still dishonest. We are a professional business, it is something you should try some time. All the best.

Bewertet mit 5 von 5 Sternen

With the unwritten app

With the unwritten app, Unwritten has made managing my business incredibly simple and effective. It has helped me stay organized, keep customers happy by delivering their items on time.

15. Juli 2023
Bewertet mit 5 von 5 Sternen

Recently

Recently, I began evaluating this program for use in my own hair salon. The method for scheduling and confirming appointments as well as the straightforward goods purchase have greatly pleased me.

10. Juli 2023
Bewertet mit 5 von 5 Sternen

Best hairdressing app by far!

This app is so nice to look at, and super easy to use! The illustrations are also super cute! I’ve found it really quick and easy to find or edit things (like services), through the tabs at the bottom of the page which means it’s quick to access things when I’m running around doing 10 things at once ! So good how so much of what I need to run my business is in a little app ! :)

11. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Daily Schedules

I find the Unwritten App easy to use and everything in one app with stock, payments etc convenient. I also love how I get an email with my daily schedule to look at. Unwritten have listened to what we need and keep trying to improve functions

9. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolute game changer

Absolute game changer! The transition over to Unwritten has been so seamless and the app is so easy to navigate.
They seem to really understand what we as independent hairdressers truly need to run our business.
I especially love the weekly reports emailed through, saves so much admin time!!
Once the online booking goes live in a couple of weeks it’s going to be the app of all apps!

7. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best choice I’ve made joining unwritten!

Unwritten has made running my business so much easier and efficient with the unwritten app. It has allowed me to be organised, keep clients happy getting there products to them on time, connect with like minded Indy hairdressers and enhance my brand professionally. Running a home salon, working on photoshoots/weddings/freelancing can become stressful but unwritten has made this all do able with their easy to use booking system and ordering stock for clients while I’m on the road.

4. Mai 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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